Files.com has positively impacted my organization by improving compliance and client satisfaction, as it allows us to very quickly add customers.
Files.com improves organizational efficiency by securely facilitating data movement, enhancing compliance, and offering reliable partner information exchange through multiple integrations. It provides secure document reception from customers but faces criticism for its costly inflexible pricing. Users report challenges in canceling services and achieving return on investment. Files.com could improve by integrating with Microsoft 365 to enhance usability, making it a less viable option for cost-sensitive clients seeking flexible terms.
