The user interface needs improvement. The solution needs to add a few features to improve the overall user experience. Security needs to be strengthened as well.
A stable scalable solution with mid-range price points
What needs improvement?
For how long have I used the solution?
I've been using the solution for three of four years.
What do I think about the stability of the solution?
The solution is stable. We haven't had any serious technical issues.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We've never had to contact technical support.
Which solution did I use previously and why did I switch?
We didn't previously use another product.
How was the initial setup?
The initial setup took a little while. Deployment took about two to three months.
What about the implementation team?
We used a consultant to assist with the implementation.
What's my experience with pricing, setup cost, and licensing?
The price is mid-range; it's not the most expensive, but it's not the cheapest either.
What other advice do I have?
I would rate the solution eight out of ten.
