We use the solution for cyber fusion centers.
A stable solution with excellent features and a helpful technical support team
What is our primary use case?
What is most valuable?
The product has a lot of strong points compared to other tools.
What needs improvement?
The prices must be reduced.
For how long have I used the solution?
I have been using the solution for one year. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
In my company, three to five administrators are using the tool. I rate the tool’s scalability a nine out of ten.
How are customer service and support?
The technical support team is helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Cortex.
How was the initial setup?
The installation of the product was very easy compared to its competitors. We need a couple of hours to a couple of days for the installation. We maintain the solution. The vendor also has a customer success manager for each project.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive, but it is not cheap. I rate the pricing a six out of ten.
Which other solutions did I evaluate?
I evaluated Cortex before choosing Cyware.
What other advice do I have?
Generally, administrators use the solution. End-users can use the tool with some added privileges. It depends on the design. I recommend the solution to others. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
