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Cyware Cyber Fusion vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cyware Cyber Fusion
Ranking in Security Orchestration Automation and Response (SOAR)
22nd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Threat Intelligence Platforms (27th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Cyware Cyber Fusion is 1.0%, up from 0.7% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 10.9%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AhmedKonsowa - PeerSpot reviewer
A stable solution with excellent features and a helpful technical support team
We use the solution for cyber fusion centers The product has a lot of strong points compared to other tools. The prices must be reduced. I have been using the solution for one year. I am using the latest version of the solution. I rate the tool’s stability a nine out of ten. In my company,…
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support team is helpful."
"The product is stable."
"The solution is very reliable."
"I have no complaints about Cortex's stability."
"The automation is excellent."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"It’s easy to install."
"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
 

Cons

"The tool doesn't integrate well with ServiceNow."
"The prices must be reduced."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"It is been decommissioned by Palo Alto."
"The dashboard performance could be improved."
"Palo Alto needs to develop more AI-centric products."
"The dashboard could be better."
"There is room for improvement in terms of the pricing model."
"The price of the solution could be improved."
"I would love to see more flexibility on what we can display and design on the dashboards."
 

Pricing and Cost Advice

Information not available
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"There is a yearly license required for this solution and it is expensive."
"The solution is expensive."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"There is a perception that it is priced very high compared to other solutions."
"The solution's pricing needs improvement."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
15%
Comms Service Provider
11%
Computer Software Company
10%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
 

Also Known As

CSOL, Fusion and Threat Response, Threat Intelligence eXchange, Security Orchestration and Automation (SOAR)
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Cyware Cyber Fusion vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.