What is our primary use case?
My use cases for Alletra Storage MP B10000 primarily include the data stores on the VMware cluster and also SAP, as we have an SAP on-premise that provides a different array to supply the storage for the SAP servers, while everything else throughout the globe serves as data storage for VMware.
What is most valuable?
The feature of Alletra Storage MP B10000 that I appreciate the most is the product line, especially since the Alletra MP is bringing to bear quite a lot of features that are important in the different plans, including file services, block storage, file, and everything. The older storage products we have were limited to just block storage, and we're really excited about the Alletra MP and where that's going to go, which we plan to continue when we do our data center refresh next year with a much larger array.
An example of how the features of Alletra Storage MP B10000 have been benefiting my organization is through the reliability and stability we experience, as the engineering team that takes care of it, plus my team that reports up to me, are very comfortable with the technology, which has been reliable, and HPE's support has been fantastic. Anytime we have issues, such as a failed drive or code updates, they are very helpful, and I think part of that is brought to us by the GreenLake program, having that dedicated team to keep us aware of updates, but generally, we have experienced reliability with no failures.
What needs improvement?
I would like to see Alletra Storage MP B10000 improved in terms of the program's speed, as the administration, creation of change orders, issuance of those orders, and shipping of products take a while. There's a backend machine that HPE has to go through, and we shared with them a month ago at a user group that we want to see improvements in the efficiency of that backend, as no questions arise about the technology, it's really just the paperwork required to get a contract out that is a little slow.
What do I think about the scalability of the solution?
The solution's scaling abilities affect the operation of my business significantly, as I see it as a key feature that prevents us from being locked into a certain maximum size, and with the Alletra MP, we are able to scale quite large.
How are customer service and support?
I would rate the support I've received from HPE a nine, simply for the fact that no one's quite perfect, but concerning the storage itself, they're pretty damn close to perfect.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I cannot speak to the solutions I considered prior to switching to Alletra Storage MP B10000, as that was a long time before my time, but this year I reevaluated what we were doing and why, ensuring our pricing was lined up with the market by evaluating both servers and storage technology as well as the intangibles of each vendor's support organization, leading me to the comfortable conclusion that HPE still remains the best choice for us.
What was our ROI?
I have seen a return on investment, which is a little more nuanced, as with Alletra Storage MP B10000 being an operational expense allows me to do a lot more with fewer dollars, spread over the course of the contract, and that helps bring new technology in or expand what I need to, compared to capital costs.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing has been generally favorable, as the account team is pretty strong and experienced. They do their best to get the machine out, and regarding pricing, this year I compared it with other vendors, and HPE is still on par with what the other vendors have out there, so I'm comfortable with the pricing.
Which other solutions did I evaluate?
The main point that made me come to that realization is some of the intangibles. While pricing is on par and we know what we'll pay whether we go with Dell or stay with HPE, the team that takes care of our organization has been doing so for the last 10 years, providing on-site support quickly to replace parts, fix issues, and help us troubleshoot, with my account rep Rick Beltz and his team having the necessary resources. He keeps us updated and we have routine meetings about new technology, along with events like Discover allowing us opportunities to meet other customers as well as HPE and partners to find resources.
What other advice do I have?
I am not using or managing my storage AI scale through Alletra Storage MP B10000 at this point, as we do not have an AI presence yet. It is still in development, though the storage we have, especially in the MP line, gives us that foundation, and we're ensuring that when we refresh, we refresh with the proper storage to enable that, while we are still defining what our use cases are for AI.
The solution's data reduction technology has reduced our data center power costs. I cannot specify the exact amount, but I can say that we average about a 2 to 2.5 to 3-to-1 reduction, which obviously reduces the amount of storage required and results in less power being needed because we don't require as much storage.
The importance of having independent scaling of performance and capacity for my storage system lies in serving different workloads, as I can configure the various workloads to take advantage of the processing power within the arrays.
My deployment model for Alletra Storage MP B10000 is all on-prem today, while one of the key areas we're looking at during our current visit is the hybrid cloud, with Azure Local being another key theme of the Discover event regarding HPE's collaboration with Microsoft.
I rate Alletra Storage MP B10000 9 plus out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.