I mostly use Loom Business - Enterprise for recording videos.
What is our primary use case?
What is most valuable?
Loom Business - Enterprise provides transcripts, which is very helpful. Moreover, whenever needed, users can come back to refer to those videos or meetings, making it very important.
The best feature Loom Business - Enterprise offers is video recording. This feature stands out because of its ease of use, quality, and accessibility by anyone in the team.
The transcripts from Loom Business - Enterprise are pretty good and accurate, making it a very reliable platform.
Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate. We can create video references for them to connect with others who missed the meeting. This makes the overall meeting more productive despite some members being absent.
Since using Loom Business - Enterprise, communication has become more efficient because meeting videos are recorded and made available for anyone who was not present in the meeting.
What needs improvement?
Loom Business - Enterprise can be improved, and more features can be added. The linking of videos or the integration of other platforms can be made more linear.
Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time.
For how long have I used the solution?
I have been using Loom Business - Enterprise since just a few days ago.
What do I think about the stability of the solution?
Loom Business - Enterprise is stable for me right now, with no issues with crashes or downtime.
What do I think about the scalability of the solution?
Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time.
How are customer service and support?
I have not reached out to customer support for Loom Business - Enterprise yet.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Loom Business - Enterprise.
How was the initial setup?
Loom Business - Enterprise was recommended by friends, so we started using it because of that.
What was our ROI?
I have seen a return on investment with Loom Business - Enterprise by having improved our productivity by around 10 to 20%.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Loom Business - Enterprise is through a trial version right now.
What other advice do I have?
The user interface of Loom Business - Enterprise is pretty user-friendly.
I would rate Loom Business - Enterprise an 8.5 out of 10 because it has more scope for improvement, and overall, the current condition is working well.
I would recommend that those who are looking for knowledge management software, mostly for meetings or videos, should use Loom Business - Enterprise as it helps a lot.
This interview was perfect, with nothing that should be changed for the future.
Which deployment model are you using for this solution?
Public Cloud


