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Loom Business - Enterprise vs Slack Business - Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Business - Enterprise
Ranking in Enterprise Social Software
10th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Loom Business - Enterprise is 1.4%, down from 1.6% compared to the previous year. The mindshare of Slack Business - Enterprise is 9.6%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise9.6%
Loom Business - Enterprise1.4%
Other89.0%
Enterprise Social Software
 

Featured Reviews

Konjengbam  Mitindra Singh - PeerSpot reviewer
Business Development Representative at NEDFi
Team meetings have become more productive and video transcripts support ongoing collaboration
Loom Business - Enterprise provides transcripts, which is very helpful. Moreover, whenever needed, users can come back to refer to those videos or meetings, making it very important. The best feature Loom Business - Enterprise offers is video recording. This feature stands out because of its ease of use, quality, and accessibility by anyone in the team. The transcripts from Loom Business - Enterprise are pretty good and accurate, making it a very reliable platform. Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate. We can create video references for them to connect with others who missed the meeting. This makes the overall meeting more productive despite some members being absent. Since using Loom Business - Enterprise, communication has become more efficient because meeting videos are recorded and made available for anyone who was not present in the meeting.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to scale videos is a valuable feature of the product."
"The best feature Loom Business - Enterprise offers is video recording; this feature stands out because of its ease of use, quality, and accessibility by anyone in the team."
"Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate, and we can create video references for them to connect with others who missed the meeting, making the overall meeting more productive despite some members being absent."
"Slack is just a communicator, no more."
"Slack Business - Enterprise has impacted my organization positively by making communication easier between different departments."
"The solution's most valuable feature is the search functionality, which I can use to search for full text."
"The custom integration or bespoke integration through Slack APIs is the primary reason that we are still on Slack Business - Enterprise and we have never thought of migrating to any other vendors or exploring any other vendor."
"It's valuable for announcements and communicating between team members."
"Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"The solution is scalable."
 

Cons

"The solution must allow users to record videos for a longer time."
"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
"The video calling experience on Slack needs improvement."
"We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"I'd like the ability to re-organize the channels in my list. You can favorite a channel but you can't organize them in a specific order that fits your everyday use."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"Better ways to help people get up to date when away from a conversation for a long time, or after bursts of a particular discussion."
"Sometimes there are login issues."
"We are using the free version and some people from our team wish that the message history had not been removed, so if you sometimes need to go back a few months in a conversation, the paid version would be something to consider."
 

Pricing and Cost Advice

Information not available
"Slack is definitely worth the money."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It is less expensive than one of its competitors."
"It is an affordable solution."
"The tool's pricing could be cheaper."
"The solution is cheap in my country."
"The solution’s pricing is cheap."
"When it comes to pricing, it is on the expensive side."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
17%
Financial Services Firm
11%
Construction Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise13
Large Enterprise25
 

Questions from the Community

What needs improvement with Loom?
Loom Business - Enterprise can be improved, and more features can be added. The linking of videos or the integration of other platforms can be made more linear. Loom Business - Enterprise can handl...
What is your primary use case for Loom?
I mostly use Loom Business - Enterprise for recording videos.
What advice do you have for others considering Loom?
The user interface of Loom Business - Enterprise is pretty user-friendly. I would rate Loom Business - Enterprise an 8.5 out of 10 because it has more scope for improvement, and overall, the curren...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
 

Overview

 

Sample Customers

hubspot, airtable, grubhub
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Loom Business - Enterprise vs. Slack Business - Enterprise and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.