What is our primary use case?
Our main use case for Toucan Toco is to share business analytics across the executive staff.
A quick, specific example of how my team uses it to share analytics with the executive staff is that we manage daily sales, orders, and quotes into our system.
In our day-to-day use of Toucan Toco, the operations team uses it to manage quality and throughput.
What is most valuable?
Toucan Toco offers excellent features, including the quick ability to create Stories and KPIs based on the data that we're storing in our data warehouse.
We leverage the functionality within Toucan Toco to quickly build out a code-free environment, providing a code-free way of sharing both graphs and KPIs to track and deliver visibility to key data elements.
Toucan Toco has positively impacted our organization because we previously were using Excel spreadsheets to share data out to the team, and now we're using Toucan Toco to share information in real time.
This shift to real-time sharing has brought clarity to consistent metrics and real-time visibility to activity.
What needs improvement?
Toucan Toco can be improved with the addition of the AI functionality that they are working on, which will be a great value add once it's available.
I chose nine because Stories can cascade on top of each other and be a bit complicated when they create multiple data sets underneath the Stories to manage.
For how long have I used the solution?
I have been using Toucan Toco for five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Toucan Toco's scalability has worked great for us with no issues at all.
How are customer service and support?
Toucan Toco's customer support is excellent, as they have a support ticketing system plus direct contact to customer service representatives to support you in real time.
Which solution did I use previously and why did I switch?
We previously used Excel spreadsheets, so no true BI tool was used before we switched to Toucan Toco.
What was our ROI?
I have not seen hard numbers on return on investment, but there is great efficiency as we were going from manually working days to put together metrics, and now they are available to us overnight, daily.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was a very clean and quick process through negotiation, and it was a very fair and competitive process.
Which other solutions did I evaluate?
Before choosing Toucan Toco, we evaluated several options from Tableau through several other competitors.
What other advice do I have?
My advice to others looking into using Toucan Toco is to take it for a test drive and compare it against other products using its low-code, no-code environment to quickly generate visibility actions.
Regarding Toucan Toco's AI capabilities, its governance and security have been fine for me, as everything works as I expected.
In its current form and beta testing that I have been participating in, Toucan Toco's accuracy and reliability of output are working well.
I would rate this review nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other