Service and Support
AppSheet support is prompt, with quick resolutions for bugs, often fixed within a week or even faster through forum discussions. Direct support is minimal, but overall assistance is considered highly efficient. Some entities have experienced favorable collaboration during app development, with positive feedback and ease in accessing information. The support is rated highly, though not all have directly engaged with it, relying instead on the robust online resources available.
Deployment
AppSheet's initial setup is described as easy and straightforward, with users rating it highly for ease of use. The process can be completed in a few hours or up to a week. For deployment, experiences vary, taking from a few weeks to months on Microsoft Azure. Typically, two specialists are advised for the process, who can be risk assessors, integrators, vulnerability managers, or scanners. Users appreciate the platform's user-friendly nature.
Scalability
AppSheet is perceived as scalable among smaller organizations, with potential for increased use. It meets current needs, although its capabilities with large data sets remain uncertain. Users find it flexible and suitable for various tasks, such as vulnerability scans and risk assessments. Some are in initial stages of implementation, with plans to expand usage if it continues to perform well. AppSheet's usability and adaptability are highlighted, making it a preferred choice for many.
Stability
Users find AppSheet stable and reliable. Many report a seamless experience without stability issues or downtime. Some concerns exist about scalability risks, mainly due to dependency on Google and network or cloud availability in certain regions. Despite this, AppSheet is frequently praised for its stability, with ratings of ten out of ten.
