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Bitbucket Reviews

Vendor: Atlassian
4.2 out of 5
Badge Ranked 1
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What is Bitbucket?

Bitbucket is a team-oriented Git-based code hosting and collaboration solution. The best-in-class Jira and Trello integrations in Bitbucket are meant to bring the entire software team together to complete a project. Bitbucket gives your team a single location to collaborate on code from concept to cloud deployment, to generate quality code through automated testing, and to deploy code with confidence.

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Bitbucket is the #1 ranked solution in top Version Control solutions. PeerSpot users give Bitbucket an average rating of 8.4 out of 10. Bitbucket is most commonly compared to Bitbucket Server: Bitbucket vs Bitbucket Server. Bitbucket is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.
Buyer's Guide
Bitbucket
October 2025
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Helped 868,787 peers since 2012

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Bitbucket mindshare

As of October 2025, the mindshare of Bitbucket in the Version Control category stands at 25.6%, down from 36.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Version Control Market Share Distribution
ProductMarket Share (%)
Bitbucket25.6%
Bitbucket Server19.1%
Git10.6%
Other44.699999999999996%
Version Control

PeerResearch reports based on Bitbucket reviews

TypeTitleDate
CategoryVersion ControlOct 4, 2025Download
ProductReviews, tips, and advice from real usersOct 4, 2025Download
ComparisonBitbucket vs Bitbucket ServerOct 4, 2025Download
ComparisonBitbucket vs GitHubOct 4, 2025Download
ComparisonBitbucket vs AWS CodeCommitOct 4, 2025Download
Suggested products
TitleRatingMindshareRecommending
Bitbucket Server4.119.1%85%26 interviewsAdd to research
GitHub4.48.2%100%95 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Bitbucket offers valuable features like version control, security, pull requests, and strong Git support. It integrates seamlessly with Jira and Jenkins, enhancing DevOps workflows. Its clean UI and automation capabilities, including CI/CD, improve user experience. Branching and history tracking aid collaboration and code management. It allows easy integration with security tools, supports diverse configurations, and provides cost-effective access compared to alternatives. Bitbucket's seamless workflow automation and intuitive design suit extensive use cases.
  • "Bitbucket has a very clean UI, especially with the pull request dashboards where we can directly see the source and destination branches and the change, and the diff between the files in a single UI."
  • "Bitbucket provided benefits including ease of use and a good visual representation of some of the reports, which helped us significantly."
  • "I find Bitbucket's branching, pull requests, and branch mergers very valuable."

Room for Improvement

Bitbucket requires enhancements in user experience and design, as its interface is seen as less intuitive than competitors. Workflow and branching strategy options are limited, hindering efficiency. Installation and upgrading can be cumbersome. Users report difficulties with merging conflicts and search functionality. Security and integration with DevOps tools and cloud providers need strengthening. Scaling issues and performance lags occur, especially during active release periods. Pricing is considered high for smaller entities. AI and automation features are lacking.
  • "Sometimes the performance of Bitbucket is lagging; the UI loading part has some glitches at times, creating frustration for the developers."
  • "I feel the pricing for Bitbucket is on the higher end."
  • "In terms of the commits, we currently create a pull request, however, we are not able to assign any. This could be an area for improvement."

ROI

Users reported a positive ROI from Bitbucket with improved productivity and streamlined code collaboration. They experienced quicker deployment cycles and enhanced team coordination, leading to reduced development time. Cost savings were noted through efficient version control and integration with other tools. Enhanced security features added value by protecting code integrity. The user-friendly interface contributed to minimizing training costs and easing adoption, resulting in overall efficient project management.

Pricing

Enterprise buyers evaluating Bitbucket note a range in pricing based on user count, with smaller teams finding it cost-effective at around $7 to $10 per user per month. While some perceive higher costs, they justify them due to its advanced capabilities. Atlassian offers a modular pricing approach with optional, sometimes costly, add-ons. Users appreciate the maintenance-free cloud option, though others highlight a high price increase when scaling beyond 10 users. Discounts apply for annual subscriptions.
  • "The product offers competitive pricing structures for small to medium-sized businesses, which is especially beneficial for smaller teams."
  • "I rate the product price as two on a scale of one to ten, where ten means that it is a very expensive tool."
  • "Bitbucket may be perceived as costly for smaller companies."

Popular Use Cases

Users primarily utilize Bitbucket for managing and controlling source code versions, facilitating collaborative development, and integrating continuous integration/continuous deployment pipelines. It serves as a repository for hosting core code, tracking changes, and managing pull requests. Bitbucket's integration with tools like JIRA and Jenkins enables seamless code management across projects, supports deployment processes, and allows version control to accommodate many users. It aids in development activities, version control, and repository management.

Service and Support

Bitbucket's customer service and support receive mixed feedback. Some users rate support highly, appreciating its fast and knowledgeable team. Others mention slow response times and the lack of direct phone contact, preferring third-party support. Many have never needed to use support due to Bitbucket's stability. The support model suggests reliance on preferred partners for urgent needs, with communication often conducted via support tickets. Ratings vary between four to ten, reflecting diverse experiences among users.

Deployment

Bitbucket's initial setup often proves straightforward, mainly due to its cloud-based nature, allowing easy deployment. Some firms experience complexity when setting up specific configurations, especially for large file storage. While some face challenges requiring expertise, many find the process quick, taking from minutes to a week. Maintenance is manageable, typically requiring at least one knowledgeable administrator. Integration with tools like Jira and SourceTree is seamlessly advantageous. Documentation is often considered helpful.

Scalability

Bitbucket is well-regarded for its scalability, easily accommodating various user volumes from small teams to large organizations. Users often note the platform scales effectively, particularly with cloud hosting. Some highlight the need for careful management of code branches to optimize space. While generally positive, a few users mention performance issues when handling large repository files. Licensing and cost considerations can arise when scaling beyond certain user thresholds. Overall, it consistently benefits diverse user groups.

Stability

Bitbucket is mostly stable with users reporting satisfactory performance. Occasional issues like server downtime and complexity in recovery were noted, but incidents are rare and often swiftly resolved. Some users suggested improvements in handling large projects and recommended ensuring backup configurations. Users generally rate stability high, with many giving it between eight to ten out of ten. Stability challenges are mostly attributed to external factors such as hardware dependencies and platform maintenance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Bitbucket Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise20
By reviewers
By visitors reading reviews
Company SizeCount
Small Business118
Midsize Enterprise81
Large Enterprise343
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
Comms Service Provider
6%
Government
5%
Retailer
4%
Insurance Company
4%
University
4%
Educational Organization
4%
Performing Arts
3%
Hospitality Company
2%
Wholesaler/Distributor
2%
Construction Company
2%
Real Estate/Law Firm
2%
Energy/Utilities Company
2%
Non Profit
2%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Transportation Company
1%
Pharma/Biotech Company
1%
Sports Company
1%
Media Company
1%
Legal Firm
1%
Logistics Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Recruiting/Hr Firm
1%
Renewables & Environment Company
1%

Compare Bitbucket with alternative products

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Learn more about Bitbucket

There are three deployment options for Bitbucket:

  1. Bitbucket Cloud is a web-based version of Bitbucket that is hosted on Atlassian's servers and accessible via a URL. Pipelines, an exclusive built-in CI/CD tool in Bitbucket Cloud, allows you to create, test, and deploy directly from Bitbucket.

  2. Bitbucket Server is installed on your computer and runs in your environment. Bamboo, our robust CI/CD platform, has strong connections with Bitbucket Server, allowing you to totally automate your workflow. The license is unlimited.

  3. Bitbucket Data Center appears to users as a single instance of Bitbucket Server, but it is actually hosted on a cluster of servers in your environment.

    4. This has some advantages over Bitbucket Server:

  • Availability: If one cluster node fails, the remaining cluster node(s) can continue to service requests, resulting in little or no downtime for customers.
  • Performance at scale: A cluster of numerous Bitbucket Server-running machines can manage more traffic than a single system.
  • Mirroring: For distributed teams working with large repositories, smart mirroring can increase Git clone performance.

Bitbucket Features

Bitbucket has many valuable key features. Some of the most useful ones include:

  • Workflow control: This helps you to enforce a project or team workflow.
  • Cooperation: Pull requests with inline commentary for code review cooperation.
  • Customization: If you don't find what you're looking for in our Marketplace, you can use our full Rest API to create unique features for your workflow.
  • Jira and Trello integration: Bring order to the chaos and keep the entire software company informed. Access to Jira issues and Trello cards' branches, build status, commits, and status.
  • Code collaboration: From concept to cloud, code collaboration is a must. Create a merging checklist with designated approvers and check for passing builds before transitioning Jira issues based on pull request status.
  • Consistent delivery: With built-in continuous delivery, you can build and test automatically. Build, test, and deploy with Bitbucket Pipelines, our integrated CI/CD solution. Benefit from code-based configuration and quick feedback loops.
  • Simple deployment: Keep track of your deployments, preview them, and confidently promote them.
  • Code security: You can rest easy knowing your code is safe on the cloud, and you can use checks to prevent errors from occurring.

Reviews from Real Users

Bitbucket stands out among its competitors for a number of reasons. Two major ones are its robust traceability and user-friendly interface. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Developer III at an Information Technology at a energy/utilities company, writes, “Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.” He adds, “Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.”

Kajal P., Quality Assurance Manager at a tech services company, notes, “The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it has been a good experience from my side using this solution."

Bitbucket customers

Oscar Insurance, Fugro Roames, Splunk, Rakuten, Red Giant, Met Office, Trulia, Onfido, TriNet, Orbitz Worldwide, Ames Research Center, Sotheby's

Related questions

  • 12
Do you recommend Bitbucket?
  • 16
When evaluating Version Control, what aspect do you think is the most important to look for?
  • 13
Why is Version Control important for companies?

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Bitbucket Reviews Summary
Author infoRatingReview Summary
Devops Engineer at a tech vendor with 10,001+ employees4.5I've used Bitbucket for five years and find its UI, Jira integration, and security features valuable, though performance can lag during peak times; setup is simple, support is solid, and I prefer it over GitHub despite higher costs.
System Analyst at a manufacturing company with 501-1,000 employees4.0We switched from GitLab to Bitbucket for better performance in version control and CI/CD processes. Bitbucket's ease of use and secure features, like scripting for migration and repository creation, are valuable, though automation improvements are needed.
Director at a computer software company with 11-50 employees4.5I mainly use Bitbucket for source control and building CI/CD pipelines. I appreciate its integration with Jira and its valuable features like branching and pull requests. For future improvement, integration with Copilot could be beneficial.
Director of Cloud Solution Group at DTech Cloud Corporation4.5We use Bitbucket for version control and collaborative development, leveraging its strong Git support and versatile CI/CD automation. While it's the best fit compared to alternatives, improvements in scaling and integration with non-AWS platforms could enhance its value.
Senior Software Engineer at Annalect5.0I use Bitbucket to manage code repositories and maintain a CI/CD pipeline, enabling seamless collaboration among developers on different branches. It efficiently handles merge conflicts, though I wish pull requests could be assigned, which would be an improvement.
Software Developer at a financial services firm with 1,001-5,000 employees4.5We use Bitbucket as a version control system to manage code versioning and handle deployments. Its history tracking is valuable for understanding project implementations. We previously used GitHub, finding both platforms similar in functionality, with no current improvement needs for Bitbucket.
DevOps Lead at Adidas4.0I mainly use Bitbucket as a code repository with an easy-to-track interface and seamless integration with Atlassian tools. Its pull request feature is helpful, but it lacks CI/CD integration compared to GitLab, and visibility improvements are needed.
Senior Manager at a tech vendor with 5,001-10,000 employees4.0I used Bitbucket mainly for analysis and reporting, found it easy to use with helpful visuals, and rated its stability, scalability, and support highly, though I think the pricing is steep and AI integration could improve it.