What is our primary use case?
My usual use cases for Cisco Wireless 9100 Access Points include shutting down the respective AP, restarting it, and performing a hard restart.
I use it for restarting, specifically to power on and off a specific end AP.
What is most valuable?
I find the load capacity with users of Cisco Wireless 9100 Access Points very valuable and useful, as the manual indicates that handling user capacity is much larger.
However, after some time, the users are not connected according to the booklet.
I see the benefit of it is that when the users go to maximum, the service is denied, and I face connectivity issues.
Cisco Wireless 9100 Access Points has helped me improve the interaction between my network, data center, and application teams.
If the user is satisfied, then the organization services are also satisfied, and higher management will be satisfied with the overall connectivity and other applications that rely on these wireless networks.
Things are much better if the connectivity issues are resolved, although I am suffering from these APs which do not promise user strength and experience connectivity issues.
Organizations are using CMS for different network accessibilities, so if the end user faces connectivity issues, the service is compromised.
What needs improvement?
I want to diagnose and troubleshoot these issues with Cisco Wireless 9100 Access Points, but in the end, I restart the AP and access point, and then the session timeout expires.
The new user then connects.
I have observed much channel noise with Cisco Wireless 9100 Access Points, which is disturbing their signals and leading to connectivity issues for users.
I believe there should be improvements in channel frequency or channel bandwidth by OS level or kernel levels to improve network performance and reliability.
Proper training and regional heads must cope with these gaps to satisfy the users, which I think need to be addressed by Cisco personnel.
I want improvements in Cisco Wireless 9100 Access Points, particularly because there are competitive market alternatives.
Yet, we still focus on using WLC Cisco for reliability in our current organization.
I would like to improve the connectivity issues; if addressed properly, the problem would be largely resolved.
The only thing I would like to improve is the connectivity.
For how long have I used the solution?
I have been using Cisco Wireless 9100 Access Points for around eight to five years.
What do I think about the stability of the solution?
I find the reliability and stability level of Cisco Wireless 9100 Access Points to be very promising; the WLAN controller has about one hundred percent service availability if there are no power issues or backup plans in place.
I have never had any stability issues with the WLAN controller.
How are customer service and support?
I communicate with technical support of Cisco Wireless 9100 Access Points, especially during the initial installation, where an AP was ordered late by the vendor with a higher OS level.
A TAC case was opened, and the OS was downloaded successfully, allowing the sync to be successful.
I would rate the technical support as around seven point five, as I have experience with many devices as ISP-level coordination and frequently opening TAC cases, where the support was promising and helpful for organizations deploying Cisco devices.
Which solution did I use previously and why did I switch?
Before Cisco Wireless 9100 Access Points, I experimented with different solutions for some limited user scenarios and compared the services of Cisco with other market competitors.
I decided to stop working with previous solutions and start with Cisco Wireless 9100 Access Points because my expertise lies with Cisco routing and switching, so I prefer Cisco devices.
While others recommended China-related solutions, they later realized that Cisco services are much better when interruptions occur in connectivity or throughput.
How was the initial setup?
I participated in the initial setup and installation of Cisco Wireless 9100 Access Points, coordinating with the vendor for smooth installation and configuration from scratch.
I must share that there was an AP deployed at the tail end that did not sync with the wireless controller.
A TAC case was opened by the vendor, but they had low experience with TAC cases and did not provide connectivity through the console.
I managed to cope with the console, and the TAC case was opened after that.
Cisco solution provider eventually accessed the AP and downgraded the OS, resolving the syncing issue due to a version mismatch between the AP and WLAN controller.
I found the initial setup of Cisco Wireless 9100 Access Points straightforward because if the knowledge and configuration level is high-end, no implementation issues are observed, leading to smooth deployment of the APs over the PoE setup.
What about the implementation team?
I am a customer of this solution, where there is a vendor in between.
I first implemented it in our organization, and then we just maintain the services.
What other advice do I have?
I use it as an end user.
I like that, as a whole, the controller of Cisco Wireless 9100 Access Points is performing much better, although there are connectivity issues at the AP end.
Specific APs depict these issues, but overall, the AP's performance is good.
After a restart, the accessibility is better, but then after some time, the same behavior is replicated.
There has been a decrease.
I am aware that if we compare Cisco Wireless 9100 Access Points' pricing with other solutions in the market, the performance is very good.
However, the price comparison is much higher, leading many organizations to consider other options.
The performance scenario with competitor solutions is compromised, so if the price is compatible, it motivates customers to purchase Cisco solutions.
New users are reluctant to accept Cisco as discussed and may prefer China solutions or other AP solutions available in the market.
However, overall, Cisco's services throughput ensures applications work smoothly compared to competitors' solutions.
I have not noticed a major impact of Cisco Wireless 9100 Access Points on our operational efficiency because the throughput load capacity is very promising.
From the last four to five years, I have observed that most applications run smoothly.
However, I think the two point four GHz and five GHz bands may feel distorted by other Wi-Fi six solutions or frequency interference from other vendors, which might explain the existing issues.
Cisco Wireless 9100 Access Points has positively impacted my organization, particularly in performance with throughput and the number of users connecting on a single AP initially.
However, over time, noise distortions have reduced AP performance to about thirty percent.
Before, the throughput would be eighty to ninety percent, but now some APs behave like twenty to thirty percent with services unavailable.
Connectivity may appear connected, but the services do not go through the wireless network.
I would rate this review eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other