Dynatrace Reviews

Name: Dynatrace
Brand: Dynatrace
Rating: 4.4 (348 reviews)

4.4 out of 5

348 reviews
95% willing to recommend

What is Dynatrace?

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

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Dynatrace is the #1 ranked solution in top Container Monitoring solutions, #2 ranked solution in APM tools, #2 ranked solution in top Mobile APM solutions, #3 ranked solution in top AIOps solutions, and #10 ranked solution in Log Management Software. PeerSpot users give Dynatrace an average rating of 8.8 out of 10. Dynatrace is most commonly compared to Wazuh: Dynatrace vs Wazuh. Dynatrace is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 25% of all views.

Helped 863,901 peers since 2012

Featured Dynatrace reviews

Anand_Kumar

Enterprise Architect at DXC Technology

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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KapilK

Senior Manager, Technical Architect Performance at Duck Creek Technologies

PurePath must be more robust. Dynatrace detects problems at a higher level. When we select a time zone and identify the problems, we should get a detailed analysis of the impact directly. We shouldn’t have to drill down to get that information since the solution already has the details of the exceptions. We have to create tags for some log-ins. It should be handled automatically to reduce tagging.

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Manish Ved

Lead Infrastructure Domain Architect (Systems) at a healthcare company with 10,001+ employees

We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

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Dynatrace mindshare

Product category:

As of July 2025, the mindshare of Dynatrace in the Application Performance Monitoring (APM) and Observability category stands at 10.2%, down from 13.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

PeerResearch reports based on Dynatrace reviews

Type	Title	Date
Category	Application Performance Monitoring (APM) and Observability	Jul 30, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 30, 2025	Download
Comparison	Dynatrace vs Datadog	Jul 30, 2025	Download
Comparison	Dynatrace vs Splunk AppDynamics	Jul 30, 2025	Download
Comparison	Dynatrace vs Azure Monitor	Jul 30, 2025	Download

Title	Rating	Mindshare	Recommending
Wazuh	3.7	N/A	80%	48 interviews Add to research
Datadog	4.3	8.5%	97%	187 interviews Add to research

Valuable Features

Dynatrace offers ease of installation without manual configuration through its OneAgent technology. It excels in AI-powered root cause analysis, providing automated alerts and insights into system performance. Features like Smartscape for topology mapping and PurePath for transaction tracing offer in-depth visibility into applications. The dashboard customization allows monitoring various parameters easily. Dynatrace supports cloud integration and enhances user experience monitoring, benefiting organizations with faster problem detection and troubleshooting capabilities. AI-driven anomaly detection further improves incident resolution.

"The reviewer gave this solution a rating of nine out of ten."
"Dynatrace offers exceptional features compared to other monitoring tools."
"Their support system is good. I would rate them at 9.5 out of ten."

Room for Improvement

Areas for improvement in Dynatrace include its pricing model, which users find confusing and expensive. The user interface needs enhancement to be more intuitive. Network monitoring capabilities are lacking, and plugin architecture lacks flexibility. Additionally, deployment configurations require simplification, and cloud environment integration could be stronger. Better support for security and legacy applications is desired, while automated monitoring and AI-driven insights are also suggested. Support and documentation are seen as insufficient, and there is a call for improved training and educational resources.

"Some new features could be added to Dynatrace to make it better."
"Dynatrace stands out, but it is a bit complex to understand and implement on servers."
"They need to improve on claims about being an enterprise system."

ROI

Dynatrace has rapidly become invaluable across enterprises, significantly reducing troubleshooting time and enhancing application performance. Many organizations have experienced savings through tool consolidation, requiring less manual effort and enabling faster problem resolution. Despite high costs, the efficiency gained often outweighs expenses. Some entities reported discovering costly issues quickly, validating the investment. For others, the combination of improved uptime, increased efficiency, and data insights into user behavior underscores its substantial benefits.

Pricing

Dynatrace pricing can be perceived as high, particularly for large enterprises and startups. It operates on a consumption-based licensing model, with costs typically measured against monitored server quantity and memory. Setup fees are generally low due to automated processes, though understanding cost structures may prove complex. Many users acknowledge its expense but highlight the powerful feature set and return on investment provided. Strategic forecasting and pilot programs can optimize initial costs and justify expenditure.

"Dynatrace is an expensive solution."
"The solution is not cheap."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

Popular Use Cases

Organizations primarily use Dynatrace for comprehensive application performance monitoring and analysis, covering end-user experience, infrastructure health, and real-time alerts. Its capabilities include tracing transactions, pinpointing performance bottlenecks, and proactively identifying issues across various environments. Users find value in utilizing Dynatrace for both production and development phases, optimizing cloud migrations, minimizing downtime, and ensuring customer satisfaction by addressing root cause problems swiftly and efficiently with AI-powered insights and detailed analytics.

Service and Support

Dynatrace customer service is generally well-received, with many users praising its responsiveness and knowledgeability, although some mention room for improvement. The support team is often described as quick and helpful, particularly through live chat within the platform. Several users highlight the effectiveness of technical support in resolving issues promptly, while others have encountered delays or found specific areas for enhancement. The active user community and extensive documentation are appreciated resources for additional assistance.

Deployment

Most users find Dynatrace's initial setup straightforward, praising its simple deployment and effective automation. Challenges arise in more complex environments or with advanced configurations, requiring learning and planning. Ease of integration is frequently highlighted, while AppMon complexity and specific user challenges are noted. Despite minor hurdles, user feedback often describes the setup as quick and uncomplicated, benefiting from clear documentation and assistance from support teams when necessary.

Scalability

Dynatrace supports scalability across diverse environments without significant issues. Reviewers highlight its capabilities in handling thousands of agents, with many utilizing deployments across small to large enterprises. The SaaS model simplifies expansion, while on-premise options offer flexibility. Some users experience additional costs when scaling, but generally, Dynamic environments, including cloud-native and hybrid, are effectively managed. It is considered robust, aiding large-scale monitoring projects with minimal performance impact.

Stability

Dynatrace demonstrates impressive stability with minimal downtime and no significant bugs or glitches. Users find it reliable even under stress, with routine updates enhancing performance. Reports of occasional minor issues, such as data loss or overloaded controllers, are infrequent. Overall, feedback indicates a robust performance, consistently meeting high availability expectations. Features improvements and proactive monitoring further solidify its reputability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dynatrace Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Government

Insurance Company

Healthcare Company

Retailer

Energy/Utilities Company

University

Comms Service Provider

Media Company

Educational Organization

Real Estate/Law Firm

Transportation Company

Construction Company

Hospitality Company

Non Profit

Outsourcing Company

Wholesaler/Distributor

Legal Firm

Performing Arts

Consumer Goods Company

Logistics Company

Pharma/Biotech Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Compare Dynatrace with alternative products

Learn more about Dynatrace

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."