F5 BIG-IQ Reviews

Users report mixed experiences with F5 BIG-IQ pricing. Licensing is influenced by the number of devices, with a single inclusive licensing fee. Some find the pricing favorable, describing it as affordable, while others desire a lower cost. An annual subscription fee is required for the iSeries solution. Those responsible for product management typically handle licensing and pricing, indicating complexity in cost structure.

• "Users have to pay an annual subscription fee for the solution's iSeries."
• "F5 BIG-IQ is a cheap solution."
• "There is only one licensing fee for F5 BIG-IQ and everything is included in the price."

Primary uses of F5 BIG-IQ focus on web application security and centralized management for F5 appliances. Implementations often involve Internet-facing security, load balancing, SSL handling, and management of extensive environments with multiple data centers. Organizations use BIG-IQ for tracking site statistics, device management, software upgrades, backups, logging, and policy migration. Deployments occur both on-premises and in the cloud, addressing the needs of businesses seeking reliable management solutions for their infrastructure.

F5 BIG-IQ's customer service and support receive high marks for being excellent and responsive, with many noting their strong technical expertise. Users from different regions find the support teams knowledgeable and helpful, often rating their experience highly. Some have not interacted directly with technical support, yet those who have frequently praise their experience. In some experiences, personnel in specific regions like Vietnam are preferred due to their availability and expertise.

Users found F5 BIG-IQ's initial setup varied in complexity. Some found it straightforward and user-friendly, particularly with auto-configuration options, though it required Linux command knowledge. Transitioning from different systems posed challenges, particularly with complex migrations. Setup duration ranged from two hours to three months, influenced by requirements and modules involved. Integration complexities were noted, especially with Hyper-V and Citrix, while VMware performance was favorable. Some reviews mentioned prior setup alleviating personal involvement challenges.

F5 BIG-IQ offers extensive scalability, adapting easily between environments. Many have found it efficient for medium to large companies, highlighting its ability to scale up or down, join clusters effortlessly, and handle multiple instances. While some acknowledge potential on-premise limitations, many view it as easily expandable. Numerous administrators and organizational users appreciate its capability to manage large devices efficiently. Users refer to it as reliable for both current use and future growth requirements.

Users highlight that F5 BIG-IQ is generally stable and reliable, with many praising its lack of crashes and glitches. They appreciate its daily dependability but note that newer releases may not match the stability of F5 BIG-IP. Some mention high CPU utilization during heavy operations like telemetry. A few express stability concerns, rating it lower due to these issues, while others rate it highly, indicating an excellent, reliable experience.