HCL Sametime Reviews

HCL Sametime provides efficient real-time communication with features like status detection, auto-status change, and integration with IBM Notes. Users appreciate fast audio and video calls, high response rate in chats, and the ability to see colleagues’ availability. The software includes emojis for easier communication and strong security for general use. For enhanced email security, some users combine it with FortiMail Gateway.

• "The security was quite good."
• "I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."

HCL Sametime is currently lacking in telephony exchange and suffers from a dated interface reminiscent of Windows XP. Users report frequent hangs requiring restarts and face limitations in file sharing and meeting participant numbers. Video conferencing quality is subpar, with video pause issues. Absence of native emoji support is noted, though integration from other apps is possible. Sametime lacks features available in modern platforms like Microsoft Teams, including the ability to send screenshots and other files.

• "It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
• "The webinar should be integrated into Sametime for a larger number of participants."