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HCL Sametime vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Sametime
Ranking in Virtual Meetings
24th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of HCL Sametime is 1.5%, up from 0.6% compared to the previous year. The mindshare of Zoom Workplace Business is 6.6%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business6.6%
HCL Sametime1.5%
Other91.9%
Virtual Meetings
 

Featured Reviews

Bogdan Chechlowski - PeerSpot reviewer
Kierownik Biura Informatyki at EIB SA
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Audio and video calls provide faster communication than chat."
"A very good communication and real-time collaboration software, it is simple, fast, reliable, keeps history and the best feature of all is its intelligence."
"This solution saves time and cost in communicating with team members, streamlines tasks in my organization by encouraging us to chat directly with the relevant person, and strengthens professional relationships through increased communication among peers."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The security was quite good."
"Zoom is easy to use."
"The setup is rather simple and straightforward."
"The ability to share graphics and visuals."
"Overall, this is a good product and I recommend it."
"As a technical support guy, I think it's crucial to be able to connect with people remotely, and Zoom is simple to use because users can share the screen, talk, and walk me through the issue they are facing, even when they are not in the office or on the network."
"There are many valuables features of Zoom: the visibility is very good, the ability to see everyone that is talking and the indication spotlight of who the primary speaker is are helpful, the solution is interactive with participants able to raise their hand, comment, and give gestures such as thumbs up or down, there is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, there is easy scheduling, and overall ease of use."
"I would recommend Zoom to others because everyone knows and uses it."
"Zoom is a very nice product, and we use it regularly."
 

Cons

"Sametime hangs sometimes and therefore needs to get restarted."
"It seems that the software might in the future, support the software telephony exchange but at the current time, it is not doing that and because of that one key feature of real-time communication is missing from it."
"The webinar should be integrated into Sametime for a larger number of participants."
"The interface is too colorful and looks like Windows XP."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"I can't speak to any aspect that needs improvement."
"Yesterday, we had a call, but Zoom closed after 20 or 25 minutes, and we didn't get any alerts. That could be because there was a time limit set. There should be an option, like a button, that allows us to increase or reduce the meeting time."
"Zoom isn't well integrated with anything else. Obviously, it's integrated enough to be able to set an appointment or schedule a Zoom meeting."
"The time limitations for the free version should be increased from 40 minutes."
"The interface could be more user friendly."
"Zoom should continue to add new features to the product."
"The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear."
"You can use Teams more to collaborate with your coworkers. I think Zoom could add some of these features in addition to simple video conferencing."
 

Pricing and Cost Advice

Information not available
"I am using the free version, so I don't pay anything to use it."
"The solution is affordable."
"Zoom is free to use."
"There is a licensing fee and although the price is fair, it can be a little cheaper."
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"I use the free version that is available, so I'm not sure what the licensing prices are."
"It is an inexpensive product."
"We have an annual subscription to the solution. The price could be reduced."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
11%
Financial Services Firm
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Lotus Sametime, IBM Lotus Sametime
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about HCL Sametime vs. Zoom Workplace Business and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.