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HCL Sametime vs PGi GlobalMeet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Sametime
Ranking in Virtual Meetings
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Ranking in Virtual Meetings
19th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of HCL Sametime is 1.6%, up from 0.4% compared to the previous year. The mindshare of PGi GlobalMeet is 2.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
HCL Sametime1.6%
PGi GlobalMeet2.3%
Other96.1%
Virtual Meetings
 

Featured Reviews

Bogdan Chechlowski - PeerSpot reviewer
Kierownik Biura Informatyki at EIB SA
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution saves time and cost in communicating with team members, streamlines tasks in my organization by encouraging us to chat directly with the relevant person, and strengthens professional relationships through increased communication among peers."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"Audio and video calls provide faster communication than chat."
"A very good communication and real-time collaboration software, it is simple, fast, reliable, keeps history and the best feature of all is its intelligence."
"The security was quite good."
"This is the future of modern business and networking."
"GlobalMeet has been a great cost-savings for our company."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"I am impressed with the tool's production support."
"GlobalMeet has been wonderful and a great tool for my company to use."
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
 

Cons

"The interface is too colorful and looks like Windows XP."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"Sametime hangs sometimes and therefore needs to get restarted."
"It seems that the software might in the future, support the software telephony exchange but at the current time, it is not doing that and because of that one key feature of real-time communication is missing from it."
"The webinar should be integrated into Sametime for a larger number of participants."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"I would like to see the reports available right after my call, instead of 24 hours later."
"I have noticed it crashing during some events."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
 

Pricing and Cost Advice

Information not available
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
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Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Outsourcing Company
12%
Performing Arts
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What needs improvement with HCL Sametime?
I view it as part of HCL Notes and Domino, and my opinion is similar to those products. It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or oth...
What is your primary use case for HCL Sametime?
It was used for communication through text messages, primarily.
What advice do you have for others considering HCL Sametime?
Overall, it was quite good. I would rate it an eight out of ten. It's a better product than some others from HCL, but overall, I wouldn't recommend it, given the availability of superior alternatives.
Ask a question
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Comparisons

 

Also Known As

Lotus Sametime, IBM Lotus Sametime
GlobalMeet
 

Overview

 

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about HCL Sametime vs. PGi GlobalMeet and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.