Jedox Reviews

We mainly used Jedox at my company as our BI tool. It is connected to SAP in the backend. At the end of each month, we used Jedox to analyze our financial performance, particularly the income statement (P and L). 

Jedox has its own web version, so we can access it using Google Chrome. The great thing about it is that it has an Excel add-in, allowing us to customize and build our own reports. This was primarily our use case - reviewing financial performance across different businesses at the end of the month.

Excel add-in is a really valuable feature.

The process of building reports on the web version can be quite cumbersome. It would be beneficial to have a simpler way to maintain consistency across different reports on the web version. That's the aspect that currently stands out to me and could use some improvement.

I used Jedox for over a year. 

I would rate the stability a nine out of ten. The performance was it was quite good. We didn't have a lot of outages. It was quite fast.

I would rate the scalability of Jedox a seven out of ten. There is room for improvement in the scalability. It is a very massive tool. It's not easy to just build everything yourself. So that's where the main improvements lie—making it easy for people to not depend on just technical finance teams. 

There are almost 50 to 60 users using Jedox in our organization. 

We continue to use it for planning purposes. However, we have also started shifting more towards SAP Analytics Cloud, but we still have Jedox as well.

Jedox was not the most easiest tool to understand. So it takes a good month or two months just to get the hang of it. So Jedox can offer more training or documentation that makes it easy for people who have never used Jedox. That's also something that's missing.

Overall, I would rate Jedox an eight out of ten. The main strength of Jedox lies in mastering the navigation, especially the Excel add-in. That's where the real advantage of using Jedox comes into play. 

So, I would always encourage people to invest time in learning how to use the Excel add-in more frequently than relying solely on the web version. This approach will bring them great benefits.

We use the solution on the cloud, and Jedox hosts it. I'm the admin at my company, and we do corporate planning and management, including all the budgeting and forecasting. We also do a lot of reporting, such as monthly management reports, and we have a few HR dashboards for that. We also do a lot of actual reporting on leaves, headcounts, and standard HR reporting. We also do a lot of revenue reporting, and one of Jedox's key uses, apart from reporting, forecasting, budgeting, and planning, is we also use the solution for ETL jobs. We use Jedox as an integrator tool, so we use Jedox to get data from old systems into new systems.

The ease of reporting is one of Jedox's most valuable features. It's like an online spreadsheet, so it's easy for anybody to get used to making reports on it. Jedox helps you to perform dynamic reports, which are reports that expand and contract based on variables, one of the key features.

Working with dashboards is pretty intuitive, where you have a set of variables, and if they remain consistent across your different cubes, you can control the whole report. For example, you have information from the accounting, HR, and revenue systems in an executive dashboard. If you have your dimensions common across these different systems, or "cubes," you can ask for information, which can change for any year, time, month, or department you choose. You can make dynamic reports that can refresh and appear to provide seamless information to the end user, who just needs to change some variables to get the reports they want. However, at the back end, you have a complex system pulling information from different systems. That's one of the key features I found.

Suppose you want to have reports that expand. For example, if you have a list of employees, you might want to know how much was paid to each employee in a department. You can change the department, so if one department has 100 employees and the other has 20 employees, you'll want the report to expand and contract when you switch between departments. It's very easy to do that in Jedox. From the reporting point of view, this is a valuable feature. I found it intuitive with ETL jobs because Jedox graphs on the side, so you can see which jobs depend on which. You can visually follow jobs end to end without painstakingly figuring out which job depends on which one.

Jedox works well across different systems. You can integrate Salesforce, RBI, and standard databases to make API calls. It's easy to do all that out of the box without doing a lot of manual API integration.

There is not much training for Jedox. There was no training available in the beginning at all. I had to reach out to them so they would give us something. I think they're getting better, though. The other issue is the dependence on the partner network. We used to deal directly with Jedox, but now it is all through partners, and Jedox's representatives are not in the picture anymore. It's not that partners are not doing a good job, but you're not dealing with the company directly since it's a partner most of the time. If you build your know-how within the company, it's good. Otherwise, the dependence on partners could end up being more costly. Suppose you do your development or don't need to develop constantly by starting with a sprint, deciding what you want to do, and setting up the cubes, databases, and everything correctly. In that case, you only need to develop different reports using the same data. However, it could be costly if you constantly need to develop reports or different cubes and store different systems without the in-house know-how.

I've been using Jedox for over five years now.

I rate Jedox's stability a seven out of ten. Jedox goes off sometimes, and you need to go on the console and restart some of the backend things, like servers. Otherwise, the platform is okay 85% of the time. That could sometimes be because one of our users ran a query, causing Jedox to crash.

I haven't noticed many performance issues when users log in. The performance issues mainly come when you try developing a new report. With the criteria you're passing, the report enters an infinite loop because it gets too much data, and the server slows down. But when we had budgets and planning going on, I didn't see issues with it slowing down because many users logged in simultaneously. We have 50 users on Jedox.

Their response time was okay, but I was looking for a solution and didn't get one. I was referring to one of their knowledge bases and trying to develop a report. I thought the features I needed didn't exist, and then support said what I wanted to do could be done on the newest version of Jedox. But their knowledge base should say exactly which version I'm supposed to be using. It was frustrating to spend time looking for something that didn't exist. Jedox's support is from Germany, so language barriers and cultural differences need to be considered.

Neutral

We had another system in a company I used to work for. The system was called Calumo, and I think it's called insightsoftware now. We were used to that system but at my current company, one of the things we were putting up in a business case for which system to choose, one of the things we came across with Jedox was that it was a bit cheaper compared to Calumo. I had not used Jedox then, but after using it, I found one feature good in Jedox compared to Calumo. The ease of reporting. You can do many things in Excel using Calumo, but the solution was heavily focused on doing pure table analysis at that time. Calumo also gave users the power to slice and dice the data in Excel or on the web, but when you have to do dynamic reporting, you need to know another language called MDX. If you know the language, which is very complicated, only then can you do dynamic reporting. Otherwise, you need somebody else to do it for you. You could do this directly in Jedox. That was a key difference after the purchase. Also, the person from Jedox gave us a demo, which seemed pretty good then.

We had on-prem installation first, which was straightforward, but the cloud one took some time for us to move to. But once we got on the cloud, it was also pretty seamless.

If you are considering Jedox, it's a good choice. But it still has a price, so you have to consider a few things, and one is what's your need? What's the use case? If you have certain things you want to achieve, such as planning and management and all those things, and you have the budget for it, then I recommend Jedox. If I were to go to a new company and start all over, I would choose Jedox. If you make good use of Jedox, it's worth the money. You can integrate tools like MuleSoft into Jedox, which otherwise costs $60,000. I rate Jedox a nine out of ten.

The solution is used for Forecasting business expenses.

The customer porting is the most valuable feature.

More emphasis is needed on the availability of the learning aspect of the solution. Because unless you take up their course that enables you to be an expert in creating the report, you must seek help.

I have been using the solution for three years. 

It is a very stable solution. I rate the stability a ten out of ten. 

It is a scalable solution. Around fifty users are using the solution. I rate the scalability an eight out of ten. 

The initial setup is easy to navigate and can be easily explained to people.

The advice would be to be patient and ask all the questions and ensure that you know one or two people who are Jedox admins. That way, always go to them for questions because that'll be faster. If you do not know admins who know your system, then every single time you have a question, you have to ask the Jedox specialist at the company and they might be in a different time zone, so they have to learn what your system is doing. But if you have two people that know it and can build reports for you, then you'll function a little bit better, and Jedox recommends that as well.

I rate the overall solution an eight out of ten.

My company and I use it for cost center reporting and P&L reporting. We also use it for planning.

The solution is very versatile. It's difficult to compare it to other tools. So, that's all I can say since I am just using it, to be honest. It's very difficult to explain. It is difficult to say if the tool is simple or not since sometimes it's complicated, but it might be just the way my company has set it up. Hence, I am not quite sure. I find the solution to be useful.

I like the solution's UI and UX.

I don't find it particularly user-friendly. I think Jedox's Excel Add-in is not as user-friendly as it should be. I am not really sure what to say about Jedox since I also need to consider the way my company set it up. It is difficult to say. I have used other tools that are just easier, but then maybe we had a simpler database in those other companies.

Exporting data is not particularly easy using Jedox. I can't remember the last time I did that, but I remember it was very tricky to export.

I have been using Jedox for seven years. I am an end user of the solution.

I think it is a stable solution.

Scalability-wise, I think it's okay. I think it is easy to scale.

In my organization, we have 300 users using Jedox.

I have previously used IBM Cognos TM 1, Hyperion Essbase, SAP Business Warehouse, and SAP Analysis for Office.

Compared to Jedox, I feel the solutions I have used are more user-friendly.

Considering the onboarding process and the time I started working with it, I felt it was complex. It took a lot of practice. My company conducted training in-house. I would say it wasn't that good, but then it was probably my company's fault, not having to do anything with Jedox.

The solution requires maintenance from our systems team.

I would tell those planning to use Jedox that they need lots of practice with it.

Those planning to use the solution need to consider their needs and whether it meets them. I wouldn't know whether one should choose Jedox or a competitor's product. I wouldn't know what the basis of that choice would be for those planning to use it.

Overall, I rate the solution a seven out of ten.

I use the solution to develop large-scale enterprise solutions for our customers.

What I like about the product is the opportunities it provides. It is not preconfigured or defined. We can have connections to different scripting tools. We also have APIs, charts, data connections, and a lot of useful tools. 

We can configure and have complete freedom while creating solutions. The product has released a tool for us to watch the different regions of the world and see if there are any downtime or issues on the server. It is helpful.

The solution should enable a modern look and feel in the front end. It is something I work on a lot to create a customer experience. It must feel smooth and look up to date like we would expect from everything else we do in apps, on the computer, and in software. The customer should feel more than just being in an Excel sheet. They must feel that they are in a software solution.

I have been using the solution for three and a half years.

I rate the solution’s stability an eight out of ten. We have freshly moved on to the cloud. Some things are needed for a large-scale move, but I think the solution handles it well.

The product’s scalability is pretty high. I rate the scalability a nine out of ten. We have several solutions with several hundred users. To support large amounts of data and many processes at the same time is an absolute strength of the product.

We work closely with support. Our experience with the team was good. Since we are consultants, our experience with support would be different from the experience that customers would have. We work closely with them, and there’s also back and forth on what parts we think should be updated and whatnot. It is a good thing that they are listening. They have implemented a system for new features or areas users want to update.

For me, the initial setup is easy since it is my job. It is pretty straightforward. It is set up logically. Once we understand the logic, it's pretty alright to set up. We moved all our customers to cloud solutions.

The time taken for deployment depends on the customer. There are some projects that we can finish and get up and running in a couple of weeks. For larger solutions and larger enterprises, it might take some months. It completely depends on how much customization and configuration the customer wants. Every solution is different, so there's no single deployment time.

We had a recent case where the product significantly improved a lot of business controllers’ budgeting processes with automation. I've seen several instances where the tool has helped change the lengthy processes that the customers did in Excel or other tools or in a combination of several tools to one that is really easy for the end user. 

One of the solution's strong features is that it can be configured to individual business cases. We can optimize the process and data flow exactly how the customer would want it to work. We could really improve on a lot of different processes that the customers have.

I believe the solution is mostly made for larger-scale solutions. The pricing can be spread out when we have quite a few users. The product’s pricing will not be suitable for setting up a small solution.

I have worked with the solution for many years. I have worked several 1000 hours in Jedox. I really like the tool and its opportunities. It's evolving, improving, and adding new features. If someone is looking to use the product, they must reach out to a partner or consultant. 

When a solution has all the opportunities, it's not really a plug-and-play tool. They have some options for it. It is another good thing about Jedox. We can create certain models people often use, like cash flows and currency conversion. It doesn't need much configuring. We can just purchase on a subscription basis and start using some parts of it. 

If you want to start looking into it, you should definitely contact someone who's made large solutions to see all the opportunities that the tool has. It is vast. Overall, I rate the tool a nine out of ten.

We build budgeting, forecasting, and planning solutions. So we work a lot in the hospitality industry. So, for example, we utilize Jedox to create hospitality solutions. Currently, we have four hotel groups that rely on our software.

And they do everything from their room planning to their meal and the average cost of beverages. And the whole P and L, basically depending on the type of organization they are.

The flexibility of the solution is valuable as it allows for customization. Since I am a developer, so the rules, FinTech editor, is probably the most valuable part to me. The ETL function makes it easy to do most things. And now, the integration with Power BI makes it powerful.

Jedox is working on the front end. They're doing a lot of work to make the front end graphically pleasing. From a development perspective, there's room for improvement in the area called the designer, where you actually build your reports to make it easier to manage the process.

The technical support team needs improvement.

I have been using Jedox for 25 years. We're probably on version 2023.1, the latest version available.

The stability needs some improvement. I rate the stability an eight point five out of ten.

There is room for improvement in terms of scalability. I would rate the scalability a seven out of ten. 

It is not a very scalable solution. From a performance perspective, as the rules get more complex and the memory requirement grows since it's a single tenant, you don't automatically get more memory or more processes added on. So you get effectively what you paid for. If there are more complex models, it can struggle at the top end. 

From the average perspective, we have got four users, and our largest is around fifty users. So from four to fifty probably is the maximum number of users we've got in a budget for a print version.

The customer service and support team needs improvement. It asks multiple questions to understand the issue.

The initial setup is easy, but it does not happen with a click of a finger. All the tools that are required for the setup need to be there. One needs to plan to ensure that everything is working towards the building of the product. For good results, workflow planning is important. There are certifications such as cash flow planning which appear to be well thought out and usable and financial consolidation notification built-in JedOps. It is function-rich so from an implementation perspective, it is an easy solution. 

We are actually a third-party provider, so I am representing a third-party company. We are the ones implementing it as a third party.

The solution is deployed both on-prem and cloud. We have around 20 customers who are still on-premises. However, Jedox no longer supports the on-premises model. They have closed all the existing lines, and all new clients are on the cloud. But it's a single-tenant cloud, not a multi-tenant cloud.

The duration of the deployment varies depending on the complexity. It can range from 10 days for a quick reporting solution up to 50 or 100 days for more complex setups.

Overall, I would rate the solution a nine out of ten. It's got a lot of good stuff. 

Jedox is the software we use for financial consolidation, management reporting, planning, and forecasting.

The Excel interface is designed to retrieve data from the database and send it back, which is a significant advantage. 

The modeling aspect is also quite simple. In addition, the planning function offers useful assistance features. Those are the primary elements.

Online pixel-perfect reporting is an aspect that has room for improvement.

Workflow improvement is also necessary. The current process requires some level of coding or technical setup, and it would be beneficial if changes could be made with less technical expertise.

I have been working with Jedox for five years.

I am an implementation partner and on occasion an end user.

Jedox is a stable solution. We have not had any issues with the stability of Jedox.

Jedox is a scalable solution.

We have organized our system based on the clients we serve, with one client having as many as 150 users, and the smallest having only five.

While the initial response time for technical support may take some time, we have found that they have a good level of knowledge and are able to address our concerns effectively once they have taken them seriously.

I would rate the technical support an eight out of ten.

Positive

Previously, we worked with TM One which is known as IBM Planning Analytics.

Jedox is a more recent and flexible solution compared to IBM Planning Analytics (TM One). We find that Jedox offers more professional flexibility and planning capabilities. However, IBM Planning Analytics has a larger partner network and is more commonly used in larger environments.

It's relatively easy to set up and has the ability to scale up gradually over time.

The deployment process involves starting with the design phase, followed by building the core data model and uploading data, reconciling, and creating essential standard reports. 

After reconciling again, we roll it out to power users to gather feedback before extending it to a larger audience, including end-users.

The deployment process typically involves a small core team of two individuals, one with a deeper understanding of the Jedox technicalities, and the other knowledgeable about the data. This setup has proven effective for us.

The timeline for deployment primarily depends on the reliability of the data, but typically a building block can be set up and rolled out within a month and a half. This includes building blocks such as P&L, balance sheets, and others.

A full deployment can be approximately two months.

Excellent value for money.

My suggestion would be to consider exploring the planning assistant functionality.

I would rate Jedox a nine out of ten.

I use the solution for data manipulation. 

The EPM is the most valuable feature.

Jedox should improve the design and server issues. There is also no template for creating dashboards so that feature should be added in the next release. 

I have been using the solution for six months. 

There are issues with the stability of the solution. At times the server slows down and has issues. 

Jedox is a scalable solution. Presently, six people use the solution. I rate the scalability an eight out of ten. 

The initial setup is easy. The deployment took a year. 

I recommend the solution to other people. I rate the overall solution a seven out of ten.

We use the solution for reporting to the stakeholders which includes subsidiary managers, profit center managers, and the board. 

The solution is quick with analysis and calculation. The tool offers high digitalization which helps us to run the controlling department with less number of people. If the software wasn't there, I would need two to three people extra to run the department. 

I am impressed with the tool's whole ETA structure and processes since we import figures from SAP and calculate contribution margin. This solution allows us to do the reports. 

The solution needs to improve its support. The visualization in Microsoft BI is more modern and comfortable than Jedox's. I would expect something similar with the solution. 

I have been working with the product for 13 years. 

The tool is quite stable. 

We have three administrators and around 22 users for the product. 

I use Power BI which is not easy for longer ETL processes. Jedox is better than Power BI to calculate a lot of data with complex structures. 

The solution's deployment was quick and easy. Though we have deployed the tool on-prem, we will migrate to the cloud in the coming week. 

We have seen ROI with the tool's use since the high-performing solution helps us to run a whole department with very few people.

The solution's pricing is specific to your requirements. 

I would rate the solution an eight out of ten. The solution is easy to manage. There are a lot of solutions in the market, and you need to select one that fits your requirements. All the stakeholders who would be working with it on a daily basis should be involved in the selection process. 

We have been using the solution for planning, budgeting and for financial consolidation.

The ETL itself was pretty useful and it's integrated in the tenant itself. So the Olap service technology was impressive to me. In order to extract that and load it in the tube in the same tenant or the same tool that was something magnificent because I actually missed this in SEB. SEB requires another tool, and you have to integrate all the tools together. But for Jedox, it was in the one tool.

I think it's the design of the report because the design and the UI for the report is standard and lame. When you see a Jedox report, it doesn't seem like it's from today, because the technology is something from the last decade. The scalability needs improvement.

I have been using the solution for eighteen months.

It is not a very stable solution as we have encountered certain issues.

It is not a very scalable solution. The scalability does not match expectations for design or usage.

The technical support team provides delayed responses or does not resolve the issues. At times they provided us with a temporary solution and the same issue recurred. I rate the technical support a six out of ten.

Neutral

The initial setup is straightforward. It does not need much experience.

The advantage of the solution is that everything is in one tool. The ETLs, the reports and the models all are well-placed. They also have an automatic calculation without using any ETL so that is an impressive feature. I rate the overall solution an eight out of ten.