Service and Support
Customers praise Microsoft Azure Application Gateway's customer service and support for their helpful and responsive approach, especially with technical issues. However, experiences vary; some find response times slow and expertise inconsistent. Outsourcing is noted, affecting consistency. Support quality is considered good but not exceptional, with some users relying on their expertise. Ratings range widely, with some finding service excellent and others suggesting areas for improvement, particularly in speed and effectiveness of resolutions.
Deployment
Many users find Microsoft Azure Application Gateway's initial setup straightforward and simple. Deployment typically takes between 20 minutes to a few hours. However, some users experience complexity, particularly with configuration aspects. Most can complete the process with a small team, though technical knowledge is recommended. Feedback varies from needing minimal assistance to using additional tools like Terraform for smooth deployment. Overall, experiences range from easy to moderately challenging, depending on expertise.
Scalability
Microsoft Azure Application Gateway is regarded as highly scalable by many, with ease of expansion and automatic scaling capabilities noted. While some users report no issues with scaling, others express limitations, particularly with older versions. It integrates with various cloud platforms, proving effective for varied environments. Costs may increase with instance expansion. User feedback suggests positive scaling experiences, but some anticipate needing further adjustments for optimum performance under increased load.
Stability
Microsoft Azure Application Gateway is generally reliable, with many users reporting it as stable. Most praise its reliable performance without facing bugs, glitches, or crashes. Stability ratings often range from seven to ten out of ten. While some users cited integration challenges or malicious request concerns, the tool is predominantly deemed dependable. Some continue evaluating its stability over time as they gain more experience and adapt it to their needs.