Microsoft Purview Compliance Manager Reviews

Microsoft Purview Compliance Manager offers significant ROI by reducing costs by about 50% and eliminating the need for additional solutions or expertise, thereby saving on time and expenses. Efficiency gains are evident in processing subject access requests in a single day instead of weeks, reflecting a strong investment return. Security enhancements provide an indirect benefit. With inclusion in the Office 365 E5 license, additional fees are unnecessary.

Microsoft Purview Compliance Manager's pricing is considered moderate and cost-efficient for users who already hold Microsoft licenses, particularly with Microsoft 365 E5. Many users find it cheaper than previous options, noting that pricing is often user-based for cloud services. It is competitively positioned at 60% to 70% of some alternatives. Beneficially, costs for existing Microsoft service users remain aligned with current licenses, though additional expenses like OCR page scanning may apply.

• "The pricing and licensing are moderate because we have other licenses for Microsoft services. The pricing is in line with that."

Organizations primarily use Microsoft Purview Compliance Manager for monitoring compliance and data protection. Key tasks include data loss prevention, applying regulations, ensuring communication policy adherence, discovering security gaps, and handling GDPR requirements. Users utilize eDiscovery for legal content searches and classify documents within networks while preventing data leakage, blocking USBs, and monitoring data through OneDrive. It helps maintain safety in M365 environments, providing hints for resolving issues and managing subject access requests.

Users find Microsoft Purview Compliance Manager's support lacking. Technical assistance can be slow, taking up to a week to resolve issues. The support experience differs by plan, with challenges in larger organizations. There's extensive online documentation but limited training, with no dedicated forum for queries. Customer service can be cumbersome and time-consuming, with outsourced staff often appearing inadequately equipped for efficient issue resolution. Many users suggest using personal contacts for better assistance.

Organizations found Microsoft Purview Compliance Manager's deployment straightforward, especially if they previously used Microsoft solutions. Implementation typically involved one to several individuals and took up to a day, with some placing it in a test environment first. Minimal maintenance is required, with Microsoft handling most tasks. Familiarity with Microsoft aids understanding, yet new users may need initial guidance. Difficulty ratings varied, with some noting initial complexities in configurations and role assignments.

Microsoft Purview Compliance Manager is known to be highly scalable, supporting various environments and departments, including a university-wide setup. It adapts with increasing Microsoft services, enhancing eDiscovery capabilities. Users allocate dedicated teams for its management and appreciate its scalability features, yet find some limitations in granular policy configurations. The scalability is favorably rated, with capabilities to move from pilot stages to extensive deployments, efficiently handling numerous endpoints and user numbers.

Microsoft Purview Compliance Manager is widely considered stable, with several users rating its reliability highly. Many have experienced no downtime or significant issues, attributing stability a score ranging from eight to ten out of ten. Regular updates from Microsoft address any concerns. However, users mention it could be more user-friendly and competitive compared to other eDiscovery tools, particularly in tasks like searching logs for specific activities. Organizations using it with Outlook appreciate its dependability.