Miro Business - Enterprise Reviews

Miro Business - Enterprise serves as our primary tool for PI planning, roadmapping, and designing for projects within our organization. We have also been using it for brainstorming activities across our teams.

Additionally, we use it to run organization-wide initiatives such as OKR planning, portfolio reviews, and strategy workshops on canvases and Miro roadmaps, which are synced to our Azure Dev board. We collaborate using Miro Business - Enterprise with both internal and external partners and stakeholders.

The best features I appreciate about Miro Business - Enterprise are SSO, unlimited guest access, and advanced project capabilities. It is enterprise-grade, secured, and compliant with SOC 2, ISO 27001, ISO 42001, and GDPR alignment. It is based on a zero trust security model, ensuring that the data we provide remains secure and safe, as we are using it for professional and organizational purposes.

The domain control, data residency options, CM integrations, shared policies, and audit logs are additional benefits. It offers a good organization-wide setting for roles, workplaces, integration for external sharing, and instant provisioning for automated user lifecycle management. My favorite feature is Infinite Canvas, which gives a shared space for planning PI and retrospectives, making visible who is working on what.

Miro Business - Enterprise has become our favorite solution for retrospectives and planning, and I do not see major issues with it. However, at extreme scales with 1000 or more objects and 50 or more concurrent editors, we experience some lag that impacts rendering and caching of large canvases. Improving performance for these extreme use cases might be beneficial, though for small or mid-sized teams, we typically do not encounter problems.

Our organization has been using Miro Business - Enterprise for almost five years.

Miro Business - Enterprise is a good and scalable solution, as we have not faced challenges or downtimes regarding scalability.

Customer support has been really responsive. During our deployment, we received quick assistance, usually resolved within 30 to 40 minutes.

Prior to using Miro Business - Enterprise, we were not using any other solution. This is the first time we have adopted this kind of tool.

The deployment of Miro Business - Enterprise was really easy and does not require heavy technical solutions or complicated deployment processes. It is very user-friendly and straightforward to implement based on our experience.

The configuration process was straightforward, and we did not encounter any challenges or problems. It was completed easily with help from our engineers and system architects.

Miro Business - Enterprise has positively impacted our organization in numerous ways. Our productivity has increased by at least 60 to 70 percent due to the shared visibility and transparency it provides. This higher productivity means more work is done, resulting in an increased number of tasks completed. The 60 to 70 percent increase in productivity is based on planning, execution, sprint completion, project delivery, and project launch metrics. This calculated number comes from consolidating all the data from initial planning to final delivery to the client.

Miro Business - Enterprise has reduced significant cycle times for launching products and programs by 39 to 40 percent, allowing for faster time to value for initiatives such as PI planning and OKR alignment. We have seen significant improvements in almost all projects using Miro Business - Enterprise, especially in PI planning and OKR alignment. The cycle time is measured from when the task is entered to when it is delivered to the client, and increased productivity and collaboration, along with the transparency that Miro Business - Enterprise provides, have helped facilitate this reduction in cycle time.

It has also lowered tool and governance costs by consolidating whiteboards and other tools, saving us on overlapping app spend and reducing security review efforts. Overall, we have saved on risk reduction and potential data leaks by at least 70 to 80 percent.

Miro Business - Enterprise has provided us with an excellent solution at a low cost, especially since we obtained it through AWS Marketplace. It has offered us a good solution with opportunities for customized solutions, needing scaled admin tooling, and reporting. We did not face any major challenges in this area regarding metering, billing, setup costs, and pricing.

Before choosing Miro Business - Enterprise, we evaluated alternatives such as Mural, Lucidchart, and Microsoft Visio plus Whiteboard. We found that Miro Business - Enterprise outperformed them in design quality, user interface, usability, and the learning curve.

If you need a good visual collaboration platform for large, mid, or small organizations with enterprise-grade security and governance, you should definitely go ahead with Miro Business - Enterprise. The visibility, the security, and everything else is on point.

I rate this product a 5 out of 5.

Public Cloud

Amazon Web Services (AWS)

Miro Business - Enterprise is widely used for its basic user-friendly interface, allowing users to get started with little or no learning curve. The drag and drop functionality enables users to retrieve items from templates easily. It facilitates real-time collaboration over multiple teams to create, comment, and edit boards simultaneously. Within the organization, it is used for visual project management, Kanban, Gantt, and agile ceremonies such as retrospectives, sprint planning, and road mapping. Additionally, it is useful for brainstorming and collaborative brainstorming sessions such as mind mapping or design thinking. It is also beneficial for workshop facilitation for both in-person and remote teams.

One of my teams at the Flash organization was constantly missing deadlines and not following correct retrospective strategies. They were not adhering to proper agile values or following scrum correctly, which caused them to miss retrospective parts. I coached them and introduced Miro Business - Enterprise, which has been used for three to four years. I arranged collaborative brainstorming sessions and facilitated a workshop so they could document workflows and process mapping. I also guided them on the easy integration with tools such as Jira, Confluence, and Slack, which the organization uses. Currently, there are no problems, the team is collaborative, and retrospectives have been greatly beneficial.

Miro Business - Enterprise offers an infinite whiteboard canvas and customizable templates, which are favorite features. The AI-powered collaboration tools include Sidekick, flows, and model context protocol. Real-time editing, sticky notes, voting, timers, and lightweight in-board image to video editing are available. Advanced integrations are supported with Adobe, Jira, Slack, Google Drive, and Confluence.

The infinite whiteboard and customizable templates have been helpful because whenever a whiteboard is needed, it provides an infinite canvas with customized templates. When looking for a dedicated board for a project or upcoming sprint, it provides a shared space where the team can brainstorm and collaborate easily. Miro Business - Enterprise has been a game changer for the organization in terms of collaboration between teams and has provided a strong return on investment. It is a collaboration tool that helps manage dependencies and cross-functional team conflicts, which has improved conflicts between teams. Data shows that effective conflict management has improved by 68 percent. Overall, it has been excellent for planning and ideation using boards and templates.

There are no major problems with Miro Business - Enterprise. However, the export quality is generally strong, but advanced export formats, print control, and layout options could be improved for user benefit. Export quality is the primary area for improvement, as everything else is satisfactory.

Miro Business - Enterprise has been used in the current organization for three to four years.

Miro Business - Enterprise has not provided any downtime so far.

Miro Business - Enterprise is definitely a scalable product that can handle growth if the organization expands into an enterprise in the future with no issues.

Customer support was reached out to last week regarding new features being introduced. The customer support was quite responsive. Whenever they have been contacted previously, they were prompt and on point, warranting a solid 10 rating for customer service.

Positive

Before using Miro Business - Enterprise, other alternatives were evaluated including Mural, Lucidspark, FigJam, Microsoft Whiteboard, Stormboard, and Conceptboard. Miro Business - Enterprise was chosen because it felt the most cost-efficient and efficient software available.

Deploying Miro Business - Enterprise is quite easy with no complications, and it is a self-explanatory tool. Nothing special is required, and it is not hard to install or deploy in the system. The deployment is quite straightforward, and no major management is required behind the deployment process. There were no challenges faced with the configuration process.

The cost is very reasonable, and Miro Business - Enterprise has definitely generated substantial return on investment. The investment is worth it because time has been saved, team collaboration has improved, and visualization of boards has improved. Efficiency increased by 77 percent, and time saved by 68 percent. Additionally, conflict management has improved, resulting in strong return on investment.

The procurement process for Miro Business - Enterprise was quite easy. The cost compared to other tools is not high and is very affordable. Each plan offered by Miro, whether enterprise, business, or starter plans, is very reasonable and does not require substantial investment.

Anyone looking for a dedicated product for facilitation, diagramming, design, or a security platform that integrates with tools an organization uses should definitely consider Miro Business - Enterprise as it is one of the best alternatives in the market.

Conflict management was improved because before using Miro Business - Enterprise, there was no proper process tool for retrospective meetings, tracking boards, creating mind maps, or templates. The situation was difficult for the organization. After using Miro Business - Enterprise, significant time has been saved, and conflict management has decreased substantially because everything is clear to everyone. There are no longer instances where team members return asking for clarification. Everything is documented and written clearly, helping the organization. It has also aided in proper product management, OKR setting, customer journey mapping, workshops, and research purposes. The review rating for this product is 4 out of 5.

Public Cloud

Amazon Web Services (AWS)

The major reason why we use Miro Business - Enterprise is due to its capabilities where we can discuss and brainstorm ideas, such as the whiteboard feature, which gives us an unlimited canvas where we can brainstorm ideas and see who is doing what at any point in time. Additionally, there are multiple dashboards which give us good visibility of a project that is currently in progress, and they also provide us with very good visibility over the tasks and the results that will be delivered. This is the major use case why we use Miro Business - Enterprise.

We use these whiteboards for both meetings as well as for presentations, for project details, and everything because these are some really good features. As we work remotely in our organization, mostly people are not available in the offices, and the whiteboards in Miro Business - Enterprise is a feature which is helping us as a lifesaver. It is helping us in the project management and delivery aspects and has simplified the ideas over this feature, increased the team collaborations by 70 to 80%, and saved our time and resources.

There are multiple features which Miro Business - Enterprise is providing us, but I will tell you some of my favorite features to use. The first feature I love is the Infinite Canvas feature, which is my personal favorite. Second is that it is providing us the SSO, which is Single Sign-On feature, which allows us to log in directly via our internal tools, which we use. We basically use Auth0 in our organization, and it integrates really well. It is giving us a seamless sign-on to the team, which helps us save 40 to 50% of time on signing up into the organization after they log in. Apart from that, I feel that Miro Business - Enterprise is a good and communicable software where the AI features and template library are very advanced. Additionally, there are AI-powered tools for brainstorming and cluster ideating, which is a game changer for our organization. This is how it has an edge over other products which can be in the industry.

Miro Business - Enterprise is 100% secure, as it comes with 256 AES encryption which ensures that the data shared inside the organization stays within the organization. It also makes sure that it follows the GDPR compliance and is HIPAA compliant as well, which is a great thing because in our organization we discuss a lot of data which is confidential and requires a lot of integrations that should be secure. If this kind of data leaks, it's a big problem and challenge for the business. Security is the priority of our business, and that's why we have chosen Miro Business - Enterprise, because they provide a secure platform where we can brainstorm and share ideas and data which our organization has. The security part is really strong, along with the integrations.

Miro Business - Enterprise is doing really great and does not need any specific change. However, if you want me to suggest something, then I see that the AI capabilities are increasing day by day, so they can add some AI capabilities in retrospectives. That is something they can add, which will make the retrospectives of the organization more communicable and interesting because retrospectives are often boring. This is my prescribed improvement they can make.

We have been using Miro Business - Enterprise in our organization for the last three and a half years, and it has been a really good solution for our needs.

Miro Business - Enterprise is 100% a stable solution and does not give any kind of glitches or downtime to the organization. So far, we have been using it for the last three and a half years and I have not seen a single instance of downtime.

The scalability of Miro Business - Enterprise is really good and scalability is not a concern. We can add as many users as we want at a time. However, if there are a large number of users on the whiteboards, then it might be a challenge. Otherwise, there is no problem with it.

Customer support is a 10 for me. We had a word with them about six months back and they resolved the problem quickly within 30 to 40 minutes. It was a really good customer support solution from their side.

Positive

We were not using another solution previously.

The deployment of Miro Business - Enterprise is really straightforward and does not need any complex problem-solving. It is very straightforward software for the organization and was deployed within a couple of hours.

Configuration was really easy and straightforward and we did not face any challenge in configuration. Our technical teams figured out how to get it configured, and the Miro Business - Enterprise team was also there, which helped them to get the thing done. It was all completed within a span of five hours. The integrations of Miro Business - Enterprise are really strong and it integrates really well with the security solutions, whether it's security solutions, reporting solutions, or inter-platform solutions. Integrations is a 10 on 10 from my side.

Miro Business - Enterprise has helped us to have a more collaborative way in the organization as it has increased our organizational collaboration by 50 to 60% by giving us a room for brainstorming and ideas over a board, over a whiteboard. That is the first ROI which we have seen. Apart from that, we have seen a good facilitation and fostering of a collaborative environment where the cost has decreased for those facilitations as compared to other solutions. We got Miro Business - Enterprise from the AWS Marketplace and received a very nice cost with a 38% discount, so cost is not an issue and cost is on point. The scalability of the solution is really good and we have seen that the up- and down-scaling is also good. Project delivery has been positively impacted due to better collaboration and better visibility of boards, due to which we have increased the projectability by 68% and the deliverability by 70 to 78%.

All this data which I am sharing is formal data which has been tracked by the business and the data analytics teams. They share with us a quarterly report showing us how much we saved in terms of money, time, and resources by implementing the solution. This is internal data from our business team that I have just shared with you.

Procurement was easy for our organization and we did not face any challenge so far, so procurement is also really good.

Metering and billing experience was very transparent as we got the solution from the AWS Marketplace, which was the great thing first of all. We have got a good discount and the metering and billing experience is basically that we are paying them on an annual basis. It's an annual contract with the AWS Marketplace, so metering and billing experience have had no issues so far.

We have evaluated some solutions such as Mural, ClickUp, Lucidchart, and FigJam, which are some alternatives we have considered. But after thorough consideration, we have gone ahead with Miro Business - Enterprise.

Anyone who is looking for a dedicated solution for the organization for brainstorming, collaboration, and retrospectives should definitely consider Miro Business - Enterprise. I am giving this review a rating of 4.

My main use case for Miro Business - Enterprise is to facilitate our retrospectives and coordinate on presentations.

A specific example of how I've used Miro Business - Enterprise for a retrospective is that it is convenient being able to see all of the different cards our retrospective team members might input, including the sticky notes and other elements.

I do not have anything else to add about how I'm using Miro Business - Enterprise or any other ways my team collaborates on it.

The best features Miro Business - Enterprise offers is that you can have several boards.

Having several boards does help my team organize different projects or topics, though the organization is somewhat random, and we might need it when we prepare for a presentation or if we have a retrospective at the end of every sprint.

Miro Business - Enterprise has positively impacted my organization because we are able to have a platform to coordinate for retrospectives. This change has made meetings much more efficient because everything is on the board, people know what to do, people know how to reflect, and it is very convenient the way we have our retrospective set up on the board.

I wish Miro Business - Enterprise had dark mode.

Besides dark mode, there is no other change or addition I would like to see. The main improvement on my mind is dark mode.

I have been using Miro Business - Enterprise for approximately one to two years.

Miro Business - Enterprise is stable for me, with no issues regarding downtime or performance.

Miro Business - Enterprise's scalability is good and it can handle growing teams or larger projects easily.

I have not needed to reach out to customer support with Miro Business - Enterprise.

Negative

We use Lucidchart as well and we did not switch; we use both for retrospectives or presentations.

I'm sure Miro Business - Enterprise has saved us time, but I do not have a specific example.

Before choosing Miro Business - Enterprise, I evaluated other options including Lucidchart and Mural.

My advice for others looking into using Miro Business - Enterprise is that there is a free version, so go ahead and try it. My company does not have a business relationship with this vendor other than being a customer. I would rate this product an eight out of ten.

I use Miro for creating wireframes and prototypes, which are my main tasks. I also use it for creating roadmaps and product improvements. Additionally, we use it for product investigation and creating live streams.

Miro has been helpful as a flexible solution. It provides a space where I can organize my thoughts about the features and how I work. It allows me to put all my ideas in one place.

Miro's flexibility is a main feature. It provides boards where I can put whatever is needed without limits. It also includes libraries for creating various objects, flows, wireframes, and prototypes.

The text customization inside objects needs some enhancement, especially for the text written in rectangle shapes.

I have been using Miro for two years.

I haven't faced any problems with stability or connectivity issues while using Miro.

Miro is scalable, especially with the paid version, which provides more features and capabilities for team integration and collaboration.

I have not yet consulted technical support for Miro.

Positive

The setup is very easy.

I'm currently using the free version of Miro, which is sufficient for our current needs at a new startup.

Due to the flexibility and other benefits I've mentioned, I would recommend using Miro to others.

Public Cloud

Other

I used the solution for mind mapping. I was learning machine learning on my own. There was a lot of information to remember, and I was struggling with it, so I used mind mapping. I think I used it for customer journey mapping for process flow.

The tool's use was not a very industry-specific utilization. It was used at a personal level. A personal level of use cannot be measured with the industry benefits.

There were no requirements from my side to explore to figure out whether I needed a particular connector or anything because it was for personal use. I didn't have any other industry-related needs related to the tool.

There should be fewer updates in Miro. I don't see the need to have updates in the product every other month or every other day.

I have experience with Miro for years. I used it as a single person or as a single user.

In terms of stability, I have never seen the product fail. Stability-wise, I rate the solution a ten out of ten.

The tool's scalability feature does not need to be used since I only use it.

The tool is very user-friendly, so there is no need for any customer support. To describe Miro's user-friendly nature, I would say that when you buy a mobile phone and want to install an app, you never go to customer service for help. You can go to the App Store and get the job done.

The product's initial setup phase is simple and straightforward.

For the product's installation phase, all you have to do is that you need to sign-in to use the tool. You just sign in, and then you can see the templates. You choose the templates as per what you want and start using them.

Though there is a need to make payments towards the license in charges associated with the product, for my use case, I got the tool for free. The product's price is low. Monthly and yearly subscriptions are available when it comes to the licensing part of the product. I know that the product will be available at a discounted rate if you buy the annual subscription package from Miro.

There was no need for me to use the tool's integration capabilities. From a ground level, I use the tool to prepare a mind map based on my own thoughts, so I don't see any value in the product.

The tangible benefits I have experienced from the implementation of the product stem from the fact that a lot of thought processes are involved, and it also streamlines thought processes. The template helped me to define a lot of functionalities, and understand the functionalities of each vertical.

Everything is easy in the product. I have experience with the free version of the solution, so I am not sure about the pricing. Even if the pricing part is considered for the solution, I feel it is really cheap and affordable.

When I used to use the product in the past, GenAI was not a part of the tool. AI is not required everywhere. Just because AI is available, it doesn't mean that it has to be everywhere and it is not the right approach. AI probably provides some suggestions to help users.

The mobile version looks easier for me. The product offers desktop and mobile versions.

The value derived from the use of the product around the fact that the thought process gets streamlined, and you will feel well-organized using the product.

I rate the solution a ten out of ten.

Miro is an end-to-end process mapping tool that facilitates the creation of process documentation. It allows users to outline various process steps and add annotations to describe each step in detail. Additionally, it serves as a collaborative platform for business analysts to work together, review, and approve the documented processes. It also enables users to provide demos to customers to ensure a clear understanding of the processes.

It is a versatile tool suitable for various tasks, including process modeling. It is flexible when saving multiple formats, not just XML. It provides this offering, unlike other platforms like Cloud.io or SIP Chart.

Additionally, it is a desktop-based application, allowing for the creation of multiple flows that can be easily accessed and edited. In contrast, other platforms like Product.io may have limitations, such as the inability to reopen previously built flows once logged off, necessitating a rebuild each time.

The solution could be available on mobile.

I have used Miro from February to September 2023. I worked on a project for six months.

I rate the solution’s stability an eight out of ten.

The team consists of about 15-20 individuals who already have access to my room. This setup was relatively easy. However, when it comes to creating diagrams or processing them for review with our management, it might become a bit challenging.

I rate the solution’s scalability a nine out of ten.

Technical support is good.

The initial setup is simple. 

The product has free versions.

It is quite useful. I did not find any shortcomings.

I recommend the solution. Overall, I rate the solution a seven out of ten.

On-premises

I work as a consultant with Miro and am involved in consultancy, project management, and process management for some companies. I also collaborate with these companies if they require a collaborative tool for large-scale projects. For example, if there are some projects and a large group works together, we use Miro on such projects as the solution is excellent for managing large-scale projects. Given its efficiency in managing large projects, I did not hesitate to purchase the license, and currently, fifteen projects are running on Miro. 

I haven't fully assessed the time reduction or cost-effectiveness yet since I've recently started using Miro to manage projects in this new way. Initially, I may save more time as I can visualize everything in one place and streamline project activities. I've also noticed that collaborating with others has become more efficient as we can quickly share visualizations and information. While I can't quantify the exact time saved yet, I believe there is a positive impact on efficiency.

As a consultant managing multiple projects, I find Miro's collaboration features highly beneficial. One standout feature is the ease of inviting guests to the board, making it straightforward for users to join and contribute. Miro's intuitive interface also speeds up collaboration, allowing everyone to effortlessly create process maps and diagrams. Additionally, the ability to see real-time updates on the board makes it feel like a virtual meeting, enhancing team communication. Regarding integrations, I've experimented with integrating Mirowith Jira and Microsoft Teams, although I found the Microsoft Teams integration less helpful and mainly used Jira integration for specific tasks.

I would like to see enhancements in Miro, especially when working with tables like Excel. Adding more copying, pasting, and formatting functions within tables would be helpful. Additionally, I wish for better picture editing capabilities, such as cropping and changing colours. So far, I haven't encountered any significant limitations while using Miro.

Miro can be slow with other online meeting tools like Zoom or Microsoft Teams.

Also, other platforms like Microsoft Teams might be more suitable for managing many files and ensuring team access. Miro could improve for complex tasks like dynamic object connections, but these are minor cons compared to its benefits.

I have been using Miro for two to three months. 

I haven't encountered significant stability issues, although sometimes it can be slower when using it alongside other online meeting tools like Zoom or Microsoft Teams.

It is scalable as of now. Currently, it's just me using Miro, but I'll soon have one or two team members joining. I also have about twenty guests collaborating on the projects.

Setting up Miro was intuitive and fast, primarily since I often work with software. It's one of the best solutions I've used. I'm using the cloud-based version of Miro, and it took me about two hours to deploy and start working with it. As for maintenance, I'm still exploring it, especially regarding project lifecycle management.

Regarding pros, Miro is highly intuitive and great for visual collaboration. It allows me to easily organize various types of content like tables, PDFs, and diagrams in one place. 

The initial cost of Miro was a bit high for me as a small company. However, considering its many benefits and the number of projects I have, it's reasonable and worth the investment.

I would advise other users to use Miro as it is a simple-to-use tool. Firstly, I use Miro and Microsoft Teams, but Miro is much more intuitive. You can place it visually on everything and in one place. You can put the table, the worksheets, the PDF, and diagrams to be visualized and laced; it is beneficial. On the other hand, when you have, for example, many files and need a large team to access them, it's better to keep it on some other platform like Teams. Navigation between documents is better in Teams than Miro when dealing with more complex projects. 

Secondly, I think there is a need for a project manager to take out the benefits of the application. So, the platform is not for everybody; it is specifically designed for projects with a specific start and end time. And then, you have to place the results, the outcomes, and the documents and create them in the leading system. I feel Miro is not for keeping evidence or storing documentation. But if you can take the documents and outcomes and keep them saved in some other platform, then Miro is perfect for your organization or project. So I would recommend having a project manager in the company, who should be the main editor of the Miro.

I'd rate Miro a ten out of ten overall.

Private Cloud

We have set up many of our marketing operations process charts on this. We do privacy workflows, customer lifecycles, cross-channel campaign flows, etc. 

Our leadership loves Miro. This has helped us to audit our workflows, use it for team meetings where we are able to review the same sitting in our remote locations, identify choke points and areas for optimizations and lastly, maintain it to see the latest version of our workflows.

Earlier, we were doing this on Excel, however, it was time-consuming and not a very inspirational too.

As mentioned earlier, Miro has helped us to lay down our complex processes in one place without having to make a time-consuming PowerPoint or Word document. Most times, these workflows are so self-explanatory that we can just distribute them among our team members. We have used Miro for the following:

1. Team building activities: We can ask team members to participate in activities where multiple teams can work together on the same board

2. Brainstorming activities: 

3. Laying down complex operations flowchart

4. Remote workshops conducted

The solution has many valuable aspects, including:

• Easy to build flowcharts with just drag and drop capabilities
• Integrations with so many other tools make this platform highly useful
• Prebuilt templates
• Ability to share files through various channels and formats
• Easy flowing. Much better that Mural where the user experience was a bit clunky
• Ability for multiple people top work on the same board at the same time -- hence very useful for team brainstorming sessions
• Competitive pricing
• Lot of training videos available
• Easy to scale
• Ease of integration with other platforms

Maybe at some point, Miro should be able to use AI to provide analysis from the brainstorming sessions or files fed into it. More prebuilt templates will also help (though many useful ones are already available). 

Miro is slightly slow in uploading, and hence it's not super fast. If you have too many files, then it might be even slower. Miro, on the other hand, is mostly available in the Microsoft package, and hence no additional license is needed. 

Lastly, maybe we could have more options for designs like FigJam.

I have used Miro for the last three years at least. I have used both free and paid versions. I was impressed by even the free version while the paid was even more comprehensive. 

The stability is great. I would rate it 90/100.

This solution is scalable. I'd rate it 100/100.

Technical support is great.

Positive

I have used MURAL in the past.

The initial setup is straightforward.

We handled the initial setup in-house.

We have witnessed an ROI of 90%.

The solution is super easy to set up.

Yes, I also evaluated MURAL, Canvas, etc.

Use this product if you have large teams working remotely.

Private Cloud

I am a Scrum Master, so I work with Miro to collaborate with my team, as well as have the usual Scrum ceremonies and workshops.

The features or capabilities of Miro I have found the most valuable so far are presentation mode, timer, the usual posted notes, and being able to insert images from the internet.

It is important for me and my use cases because my team works in a hybrid environment, so it's not always that we are all together in a room; it's very useful to use Miro online, to collaborate.

I find indispensable for remote team collaboration the posted notes, which we use a lot for retrospectives and sharing thoughts and sentiments.

For brainstorming sessions, I find using templates that are offered by Miro itself very useful, as well as sharing thoughts using Post-its, and breakout rooms; I haven't been able to access breakout rooms, but I have participated in breakout rooms myself, and they are very effective.

The most valuable features in Miro include presentation mode, timer functionality, posted notes capabilities, and the ability to insert images from the internet.

The templates offered by Miro are particularly useful for brainstorming sessions, along with Post-its functionality and breakout rooms for effective collaboration.

One improvement that might enhance my experience with Miro is the zooming in and out feature; when you zoom out, you may find that other sections or parts in the board become a lot smaller, so they're not evenly zoomed in or out, which is my experience.

I have been using Miro for the last five years.

I participated in the initial setup of Miro for my team by setting up the board and subscribing.

The challenges I faced were that it was a new tool altogether, especially at the start of lockdown and COVID; I had never heard of Miro before, but the setup was manageable.

I would rate how stable Miro is overall as a ten; I have never had any issues with it.

I would rate my experience with the scalability of Miro as a nine; I started using it with a personal subscription, but the organization then took it on and I was able to transfer my boards across to the enterprise subscription.

There are approximately two hundred users currently using Miro in my company.

I have never dealt with technical support directly for Miro; our Service Management team has handled that aspect.

Positive

Before Miro, I used manual Post-it notes and boards for these use cases.

I participated in the initial setup of Miro for my team by setting up the board and subscribing.

I would rate the initial setup of Miro as a seven on a scale from one to ten, with one being difficult and ten being easy to set up.

I participated in the initial setup of Miro for my team by setting up the board and subscribing.

I didn't deploy Miro myself, so I cannot specify how much time it took overall; I just set up the board for my team.

I have definitely seen return on investment with Miro, not necessarily in cost-wise terms, but in terms of time savings and connectivity, as well as collaboration; it has been very beneficial.

I don't have visibility of the pricing of Miro, but I know the free personal subscription was really great because it helped us until we got onto the enterprise subscription.

I evaluated another solution before choosing Miro; however, I cannot remember what it was or the specific details as this was five years ago.

I am an end-user of this tool, not an integrator, reseller, or consultant.

I am not sure which version of Miro I am currently working with; I just know updates happen regularly.

Our Service Management team supports the maintenance of Miro, and I usually get one person if I have an issue, so it's quite easy to maintain.

I haven't used any documentation or manuals regarding Miro because I find it quite intuitive.

I would rate Miro overall as a ten.

Public Cloud

Microsoft Azure