What is our primary use case?
This solution was taken into account three months after the pandemic began when there were already many regulations on businesses and transport. This was harming us with our collaborators, and we did not want any of them to get infected, so we decided to send employees to work from their homes. This presented us with a difficult goal since our company was not prepared to assume this type of telecommuting role since there were no policies for the use of security equipment outside the offices, and we began to look for tools that would provide us with that ease of security and maximize vulnerabilities in the exposed systems and a staff that did not have a culture of teleworking.
How has it helped my organization?
Odo helped us a lot to be able to efficiently, effectively, and robustly have our employees who will work from their homes in times of the pandemic. To this day, we continue with a 50% workforce rotating on a work-from-home modality. We saw that it is not so necessary that all our employees need to be in the office. The tool helped us with remote security and helped us minimize operating costs. The management liked the direction we took as it has not harmed our security infrastructure. We can monitor all users in a centralized way.
What is most valuable?
One of the great values this tool has helped us with is efficiently executing the security of all of them remotely. This has helped us a lot both as a company and with the families of our employees, since they spend more time at home and are more proactive as they do not have to commute, losing hours in transportation and in other activities. This pleased us a lot. They have a better quality of life and it helped us to implement more policies to be able to have or be prepared for other eventualities that happen in the future. Any company that obtains this tool will see short-term and long-term changes.
What needs improvement?
They should improve the latency of the portal. It takes time to enter. Other than that, the tool with us has fulfilled each of the expectations or even more than we had planned. Apart from maintaining an updated database with all the vulnerabilities that exist or that they come out day by day that is a plus since we can trust that we are keeping our information in good hands. It is clear that trends are changing day by day and year by year, and yet Check Point is always one step ahead with its competencies, providing us with the best quality in security.
Something that we have noticed in some applications is the need to improve vulnerability reports. Even though they display a lot of information, they should improve it, like, for example, SIEMS.
Another point of improvement is to centralize the configuration interfaces into a single pane since sometimes a point is being configured, and you have to move to another point to finish the configuration. That should be within the same administrative panel.
For how long have I used the solution?
This solution was implemented approximately four years ago..
What do I think about the stability of the solution?
The product maintains very good stability and does not present errors.
What do I think about the scalability of the solution?
it has excellent scalability, so you can rest easy on that point.
How are customer service and support?
With the support we have, we've used it little. However, we have seen that they take time to attend to the cases.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
When we saw the need for a tool, we opted for this one since we did not have any other previously.
How was the initial setup?
The configuration is very easy to do. It is user-friendly.
What about the implementation team?
The installation experience was good. We were accompanied by an engineer whose capabilities were excellent.
What was our ROI?
The investment for this tool is worth it since you are solving many vulnerabilities and simplifying the work.
What's my experience with pricing, setup cost, and licensing?
Regarding the cost, it is considerable. However, it is a good investment and the installation is very easy to carry out.
Which other solutions did I evaluate?
Many options were looked into, including Palo Alto, Cisco, and IBM, among others. We liked this tool more.
What other advice do I have?
The tool is super practical, reliable, and very good at its job.
Which deployment model are you using for this solution?
Public Cloud