SendGrid offers features that stand out for me, including that it is very easy to use, especially for a developer. The APIs are straightforward, and the documentation is excellent, making it one of the easiest solutions available for sending transactional emails. The APIs and documentation stand out for me because the Python API is mostly what I have used, and it is quite interesting and easy to work with. The webhook for event tracking has also been something I have used extensively, and it was simple to use because it helped other stakeholders in the company view events regarding emails that we send company-wide. SendGrid has positively impacted my organization because it is the primary tool I use for sending emails, including transactional emails and some marketing emails. It has been easy to use; I basically set up the SMTP client with SendGrid, which is straightforward. I have functions I recall every time for sending emails, which makes the process simple. The documentation is great, and this has impacted the organization positively because new developers have little to no friction when onboarding—the workflow is straightforward for them. Even developers with very low experience using SendGrid are able to easily get into the code and start working with it. That has been helpful. Other teams have also been able to view email events, which is very important because the company uses emails heavily. Being able to see email events and know what next steps to take has been very impactful to the organization as a whole.
