What is our primary use case?
Skillsoft is something we are using for our L&D point of view, and we are using it on the part CPO side.
We have some ongoing training and ongoing courses. Every quarter, we are getting training, and as per our skill, the company is assigning us courses related to AI, quality point of view, or related to the analysis point of view.
There are different things related to customized courses in Skillsoft. For example, if an employee is onboarded in the company, there is a list of courses they need to go through, whether it is related to accounting, technology, or AI. Once that stage is completed, then we move the employees to the new stage and, as per the grade, we are assigning courses.
When I joined this organization, Skillsoft was the only option for the L&D point of view.
What is most valuable?
There are different aspects to discuss related to Skillsoft's extensive content library, which offers a vast collection of courses related to leadership skills and technology that helps meet the diverse learning needs of our employees.
There is abundant content related to learning in Skillsoft. Based on our interest, we can customize different courses, and we can search the different courses that are in the library.
Currently, there is an update in the software related to AI, which helps us to assess data-driven insights in understanding learner engagement and progress in Skillsoft. With the help of AI, we can track the courses of our employees and we can get insights of the users of the courses they are accessing. We are getting numerous insights on the dashboard.
I am currently going through AI courses and quality-related courses in Skillsoft. There are also numerous courses on the soft skill side as related to communication and how we can improve things in day-to-day life. Many diversity courses are available, and different things related to analysis, accounting, or user interest are available in the library.
I have not gone through the micro learning segments in Skillsoft. According to assignments from our employer, we need to work on the courses.
Skillsoft provides an extensive content library, personalized learning path, and blended learning support. Additionally, it provides mobile accessibility, so users can access it directly from their mobile whenever they have time. Robust analytics is also available, providing good reporting on the analytics side, such as how users are performing and how they are getting grades. This is very helpful for year-end performance assessments of the end user.
What needs improvement?
It is providing numerous content library courses. However, it is not giving us hands-on experience training where we are getting practical related material, instead of theory related material.
The cost is very important; it is very much on the higher side. This may make it less useful for smaller organizations because of cost content.
Regarding other solutions, on the Zoho side, for the low-code, no-code platform, we are using Zoho Creator to collect data from the employee or from the client, and for analytics, we are using Zoho Analytics. To find the performance of employees related to projects, we are using Zoho Projects as.
For how long have I used the solution?
I have been working with Skillsoft for three to four years.
What was my experience with deployment of the solution?
If I talk about the integration of Skillsoft within our learning management system, I am not entirely satisfied with the integration side because it is getting difficult to connect with third-party software.
Currently, we are not connected to anything, but we are working on the independent side only.
What do I think about the stability of the solution?
We are not experiencing any lagging or connectivity problems with Skillsoft.
What do I think about the scalability of the solution?
Our organization is very good at investing in these types of things for employee skill development. On the scalability side, I believe the company is getting very good benefits from the employee point of view regarding skill development.
Which solution did I use previously and why did I switch?
When I joined this organization, Skillsoft was the only option for the L&D point of view.
How was the initial setup?
Regarding the initial setup, it has improved numerous things. Every year, it is getting better related to course content and analysis point of view. Now they have also infused AI-related material, showing how AI is helping from the user point of view, and every year we are getting improvements on the platform side.
On the implementation side, we did not find any difficulties, and we also got very good support from the expert side on how to implement it at the organization level.
What about the implementation team?
On the implementation side, we did not find any difficulties, and we also got very good support from the expert side on how to implement it at the organization level.
What was our ROI?
I am not the right person to give the proper answer about return on investment with Skillsoft because there are different members of the senior leadership team analyzing the things related to how we are getting the return on investment and how it is helping our organization.
What's my experience with pricing, setup cost, and licensing?
The cost is very important; it is very much on the higher side. This makes it less useful for smaller organizations because of cost content.
Which other solutions did I evaluate?
Currently, we are using low-code, no-code platforms including Quickbase, Zoho Creator, and we are using three to four products from Zoho. Additionally, we are utilizing Microsoft products.
What other advice do I have?
In a nutshell, Skillsoft is a strong choice for an organization seeking a scalable, content-rich learning platform with robust analytics. However, to maximize its value, the company should complement it with practical hands-on training and ensure proper onboarding to overcome usability challenges. I rate Skillsoft an 8 out of 10.