I use C2 Backup to store files securely and efficiently.
What is our primary use case?
How has it helped my organization?
Synology C2 Backup delivers advanced features that set it apart from other solutions. The device has demonstrated exceptional stability, with no issues encountered to date
What is most valuable?
I find Synology C2 Backup valuable for its speed, features, and server compatibility. It provides fast access to files and offers a reliable backup solution without compatibility issues.
What needs improvement?
The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates. Improvements could be made in customizing the mobile interface and increasing the frequency of updates.
For how long have I used the solution?
What do I think about the stability of the solution?
I would rate the stability of the product as an eight out of ten.
What do I think about the scalability of the solution?
The scalability of Synology C2 Backup depends on the chosen plan and budget. With proper planning, it can scale effectively across different needs and regions. I would rate the scalability as a seven out of ten.
How are customer service and support?
The technical support is good. I would rate it at a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
The main differences between Synology and other backup tools are that Synology offers more features, easier monitoring, and faster performance. It excels in device access and security, which are important factors in our choice of backup technology.
How was the initial setup?
Deploying Synology C2 Backup is straightforward but can take some time due to hardware installation and configuration. It typically takes less than an hour for hardware installation and about seven hours for full configuration and setup. Overall, ease of deployment depends on the administrator's familiarity with configuring such devices.
What's my experience with pricing, setup cost, and licensing?
Synology C2 Backup costs more than other solutions but offers simplicity and strong security features, making it a wise investment for stability.
What other advice do I have?
Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations.
My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements.
Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively.
Overall, I would rate Synology C2 Backup as an eight out of ten.
