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Untangle NG Firewall Reviews

Vendor: Arista
4.3 out of 5
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What is Untangle NG Firewall?

Untangle NG Firewall is an open-source firewall and gateway security platform that helps keep networks safe while accessing the internet. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams. The solution also has a cloud-based management console for remote management that can either be deployed on premises or as SaaS, and virtualized or cloud-based. It also has flexible deployment options, including third-party hardware, as a virtual machine, or as a turnkey appliance. Untangle NG Firewall is ideal for small IT teams with limited budgets.

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Untangle NG Firewall is the #7 ranked solution in top Unified Threat Management (UTM) solutions and #23 ranked solution in best firewalls. PeerSpot users give Untangle NG Firewall an average rating of 8.6 out of 10. Untangle NG Firewall is most commonly compared to Fortinet FortiGate: Untangle NG Firewall vs Fortinet FortiGate. Untangle NG Firewall is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 13% of all views.
Buyer's Guide
Untangle NG Firewall
August 2025
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Untangle NG Firewall mindshare

Product category:
Firewalls
As of August 2025, the mindshare of Untangle NG Firewall in the Firewalls category stands at 1.1%, down from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Untangle NG Firewall1.1%
Fortinet FortiGate20.8%
Netgate pfSense12.0%
Other66.1%
Firewalls

PeerResearch reports based on Untangle NG Firewall reviews

TypeTitleDate
CategoryFirewallsAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonUntangle NG Firewall vs Netgate pfSenseAug 29, 2025Download
ComparisonUntangle NG Firewall vs Fortinet FortiGateAug 29, 2025Download
ComparisonUntangle NG Firewall vs OPNsenseAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.220.8%91%419 interviewsAdd to research
Netgate pfSense4.312.0%93%217 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Untangle NG Firewall offers valuable features like web filtering, application control, VPN setup, and endpoint protection management. Its interface and integration with Active Directory are easy to use. Users benefit from strong detection, content filtering, and spam blocking. Cloud management and centralized control enhance its functionality. The ability to deploy on generic hardware and manage licensing affordably makes it appealing. The features are highly reliable, ensuring security and efficiency, appreciated by users for cost-effectiveness.
  • "Since it can be put on any box, the scalability is fantastic."
  • "The all-in-one gateway security functions and the ability to install it on generic equipment stand out."
  • "The solution's most valuable feature is the content filtering."

Room for Improvement

Untangle NG Firewall needs advancements in online support and the management console. Independent DDNS setup, mobile app availability, and enhanced web content filtering are desired. Improved processing power, hardware availability, and real-time threat protection are needed. Cost-effectiveness is a concern. Users seek advanced configuration options, better logging, and improved VPN reliability. More granulated security features, better reporting, and ease of support access are requested. Improved mobile application and licensing flexibility are also required.
  • "The user interface, training, and general product innovation need improvement. Enhancements could also be made to their reporting and accessibility."
  • "The user interface, training, and general product innovation need improvement."
  • "The solution's licensing count could be improved."

ROI

Untangle NG Firewall increased ROI through exceptional reporting, providing insight into environments quickly and revealing overlooked issues. Time and cost efficiencies were noted in deployment and management. The firewall's scalability suits businesses of varying sizes, offering protection while enabling threat prevention. Users monetized its use as a gateway security appliance to enhance service offerings and adjust pricing. Monthly recurring costs for clients further supported the financial gain achieved with Untangle NG Firewall.

Pricing

Enterprise buyers evaluating Untangle NG Firewall find the solution to be flexible and cost-effective, particularly for SMBs and NGOs. The platform offers both free and paid versions, with annual licensing starting at $350 for basic packages, scaling up with the addition of more modules or devices. Some users find license costs rise quickly when bundling multiple features. Pricing is competitive compared to other solutions like Fortinet or SonicWall, though can become expensive for larger installations exceeding 50 devices.
  • "The setup cost is about $2000 to $3000 per year."
  • "On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
  • "The tool's pricing is moderate, and licensing costs are yearly."

Popular Use Cases

Untangle NG Firewall is primarily utilized by companies for internet and email filtering, web filtering, application control, firewall services, and VPN connections. It is favored by SMBs and enterprises for its effective web filtering, intrusion prevention, threat detection, and DNS blocking. The firewall can be deployed on various hardware, making it cost-effective and accessible. Users appreciate its easy VPN setup, SD-WAN capabilities, and affordability with a monthly service fee.

Service and Support

Untangle NG Firewall offers strong technical and customer support, including free 24-hour aid with licenses. Many users find the service excellent, with assistance available remotely. Time zone differences may pose delays, especially for users in Africa. Some mention local technical support's limited proficiency, preferring self-learning. While phone assistance could improve, overall resolution is efficient. Positive feedback highlights knowledgeable, responsive staff, though some rate help as average. A few users note cumbersome experiences or lack licensing for support.

Deployment

Users found Untangle NG Firewall's initial setup to be straightforward and simple. Many highlighted the easy deployment process, often completed within an hour, and requiring minimal maintenance personnel. Templates and web interfaces simplify configuration, and even non-technical individuals manage setup with ease. Technical support is available, but the intuitive interface often suffices. Users appreciate its ability to deploy quickly, remotely adjust settings, and effectively manage multiple devices through the command center.

Scalability

Untangle NG Firewall offers remarkable scalability, accommodating diverse user needs. Users report seamless scaling from small setups to large deployments. The software version is praised for its flexibility, with ease of integration with existing systems. Users also highlight the simplicity of adding resources or features as needed. Despite mixed opinions, the consensus is positive, emphasizing its adaptability for multiple environments. Untangle NG Firewall efficiently addresses the demands of businesses of varying sizes.

Stability

Untangle NG Firewall exhibits high stability according to feedback. Multiple instances have shown consistent performance without crashing, handling extensive usage by up to 800 users effectively. Although initial hardware compatibility issues were noted, adjustments resolved them. The firewall rarely experiences downtime, except for occasional reboots with unclear logs. Stability ratings vary from seven to ten out of ten, indicating strong overall reliability. Instances of isolated user errors do not reflect on the firewall's performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Untangle NG Firewall Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business21
Midsize Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business218
Midsize Enterprise87
Large Enterprise196
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
6%
University
6%
Government
6%
Educational Organization
6%
Construction Company
5%
Financial Services Firm
5%
Healthcare Company
5%
Media Company
4%
Energy/Utilities Company
4%
Non Profit
4%
Outsourcing Company
3%
Retailer
3%
Performing Arts
3%
Insurance Company
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
2%
Hospitality Company
2%
Wholesaler/Distributor
2%
Transportation Company
1%
Security Firm
1%
Legal Firm
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Logistics Company
1%

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Untangle NG Firewall Features

Untangle NG Firewall has many valuable key features. Some of the most useful ones include:

  • Intrusion protection
  • Threat prevention
  • Virus blocker
  • Virus scanner
  • App control
  • SSL inspection
  • Bandwidth control
  • Reporting
  • Logs
  • VPN
  • Web filter
  • IDS/IPS
  • Access controls
  • Location control
  • Proxy
  • Active Directory/LDAP connections

Untangle NG Firewall Benefits

There are many benefits to implementing Untangle NG Firewall. Some of the biggest advantages the solution offers include:

  • Simplified network security: Untangle NG Firewall has a single, modular, software platform which simplifies security for all networks and ensures every device is adequately protected.
  • Visibility: The solution provides a browser-based, responsive, and intuitive interface enabling users to gain visibility quickly into the traffic on the network.
  • Deep analysis and insights: With the solution, users can see a network’s status at a glance on the dashboard, ensure compliance with full event logs, and get notifications of network anomalies or unusual user behavior with alert rules. In addition, users can gain insights in real time from database-driven reports.
  • Next-generation filtering: Untangle NG Firewall makes it easy to manage every rogue application, encrypted web request, malware distribution point, and drive-by malvertising attempt.
  • Connectivity and performance: The solution helps your organization maintain visibility and control over remote workers, branch offices, and guest Wi-Fi to keep users connected and data safe regardless of location or level of access.
  • Policy creation: Users can create policies by user, group, device, and time in order to control access.
  • Additional apps: Untangle NG Firewall offers additional apps, allowing organizations to create complete configuration backups to protect against network disruptions.

Reviews from Real Users

Untangle NG Firewall is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, has good features, including VPN, reporting, alerting, and filtering, and can be installed on existing hardware.

“It is very easy to use. The user interface is very straightforward. It may not be as fancy as some of the ones I've seen, but it's very straightforward. It's very easy to find what you need, and it's very easy to get things done,” says Josh E., CEO at DragonTech IT Services, Inc.

Barry A., Owner at ThinkEzIT, says, “It has good VPN features, helpful reporting and alerting, built-in content filtering, and excellent support.”

PeerSpot user Victor O., Director at Kisii County Government, explains, “What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration.”

Untangle NG Firewall customers

North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,

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Product Categories

Product Categories
Firewalls
Unified Threat Management (UTM)
Next-Generation Firewall (NGFW)

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Untangle NG Firewall Reviews Summary
Author infoRatingReview Summary
Service Delivery Manager at CasCom4.0I use Untangle NG Firewall as a gateway security appliance for client locations due to its comprehensive security features, flexibility, and ROI. It surpasses Meraki in affordability and functionality, though its interface and support accessibility need improvement.
Network and Programming Specialist at Twentytwo Integration5.0Untangle NG Firewall is user-friendly and ideal for home use, but it lacks granularity and in-depth configuration options for engineers. I chose it for its simplicity and switched from Cisco ASA and pfSense due to intrusion protection concerns.
Provincial Program Manager at Human Focus Technologies3.5I find Untangle NG Firewall valuable for endpoint protection management, load balancing, and Active Directory connectivity. However, it slows with many VPN clients. Previously, I used Sophos and am considering Cisco and FortiGate for their scalability and reliability.
Owner at ThinkEzIT5.0We use Untangle NG Firewall for small clients like law offices, providing features such as content filtering and SSL inspection. It's effective but could improve IP address assignment in ARP tables. We tailor solutions to client needs with scalable options.
CEO at DragonTech IT Services, Inc4.5No summary available
President at Digital Information LLC4.5No summary available
Owner at ThinkEzIT4.0The most valuable feature of Untangle NG Firewall is its content filtering, though it could improve by including 2FA for SSL VPNs without extra hassle and offering more flexible licensing. Despite its costs, it effectively protects clients and stops threats.
Founding Director at Cyberdyne Solutions3.0I find Untangle NG Firewall effective for securing small and medium enterprise networks, featuring DNS blocking and good pricing. Although its licensing offers value, there's room for improvement in the mobile app. It was chosen for its cost-effectiveness.