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Untangle NG Firewall pros and cons

Vendor: Arista
4.3 out of 5
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Pros & Cons summary

Untangle NG Firewall is user-friendly and easy to configure, offering features like web filtering, web caching, VPN, ad-blocker, and SSL inspector for enhanced security. Its scalability on generic hardware is beneficial, yet support and management console need improvements. While high in price with reduced features, it efficiently serves small to medium businesses. Gaps in real-time threat protection and customization alongside regional hardware needs are noted concerns for tech buyers.

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Prominent pros & cons

PROS

Untangle NG Firewall is easy to deploy, configure, and monitor for businesses.
It effectively prevents intrusions and breaches with features such as web filtering, VPN, and SSL inspection.
Untangle NG Firewall provides valuable bandwidth savings through web caching and includes premium features like antivirus and content filtering.
It is compatible with generic hardware, adding flexibility and ease of migration in case of hardware issues.
Untangle NG Firewall supports small and medium enterprises with endpoint protection management and connectivity with Active Directory.

CONS

Better online support is required, particularly for the help desk.
Management console for partners is tricky.
Improved web content filtering and web-filtering policies are needed.
Real-time threat protection is missing.
Advanced capabilities such as filtering and firewall rules are lacking.
 

Untangle NG Firewall Pros review quotes

MC
Marck Campos
Owner at Kaizen
May 1, 2018
​It is very easy to deploy and monitor. ​
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it_user902580 - PeerSpot reviewer
it_user902580
NOC Manager at CB Network Solutions
Jul 14, 2018
Web Filter is effective, Web Cache offers bandwidth savings, and the VPN setup is easy.
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EL
Evert Le Roux
Business Owner at Anyshape
Aug 9, 2018
None of my clients has had a ransom or breach using Untangle.
Read full review
Buyer's Guide
Untangle NG Firewall
January 2026
Free Report: Untangle NG Firewall Reviews and More
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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881,082 professionals have used our research since 2012.
JN
Jeff Nduva Nduva
Technical Operations Manager at COSEKE
Jun 26, 2019
The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome.
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it_user1010853 - PeerSpot reviewer
it_user1010853
Solutions Architect at Terrific Tech
Jun 30, 2019
Web filtering is very reliable.
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reviewer836928 - PeerSpot reviewer
reviewer836928
Product Manager - Backup & Utilities at NovaStar Software & Consulting GmbH
Aug 29, 2019
The interface is very good.
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FA
MangingDirectr67
Managing Director at a non-profit with 51-200 employees
Sep 19, 2019
The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago.
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it_user1143180 - PeerSpot reviewer
it_user1143180
Owner (Senior Systems Engineer) at 3Kay Solutions
Oct 26, 2020
Easy to set up and easy to integrate.
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BM
Balakrishna Medikonda
Director at eSupport Solutions
Oct 22, 2020
The most valuable features are IPS, MAPI, NAT, and VPN.
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RA
RajeevArora
Managing Director at Orsusindia pvt ltd
Jan 23, 2021
All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one.
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Show 10 more reviews (out of 25)
 

Untangle NG Firewall Cons review quotes

MC
Marck Campos
Owner at Kaizen
May 1, 2018
The product needs to have a better support group for its online support, specifically for its help desk.
Read full review
it_user902580 - PeerSpot reviewer
it_user902580
NOC Manager at CB Network Solutions
Jul 14, 2018
The ability to setup a DDNS for each WAN independently would be a very handy feature.
Read full review
EL
Evert Le Roux
Business Owner at Anyshape
Aug 9, 2018
It would be much easier if there was a mobile app.
Read full review
Buyer's Guide
Untangle NG Firewall
January 2026
Free Report: Untangle NG Firewall Reviews and More
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
DOWNLOAD NOW
881,082 professionals have used our research since 2012.
JN
Jeff Nduva Nduva
Technical Operations Manager at COSEKE
Jun 26, 2019
For the web filter, I think they can do better especially on the free model.
Read full review
it_user1010853 - PeerSpot reviewer
it_user1010853
Solutions Architect at Terrific Tech
Jun 30, 2019
The hardware can be improved.
Read full review
reviewer836928 - PeerSpot reviewer
reviewer836928
Product Manager - Backup & Utilities at NovaStar Software & Consulting GmbH
Aug 29, 2019
The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features.
Read full review
FA
MangingDirectr67
Managing Director at a non-profit with 51-200 employees
Sep 19, 2019
The web content filtering needs improvement.
Read full review
it_user1143180 - PeerSpot reviewer
it_user1143180
Owner (Senior Systems Engineer) at 3Kay Solutions
Oct 26, 2020
Web-filtering policies could be improved.
Read full review
BM
Balakrishna Medikonda
Director at eSupport Solutions
Oct 22, 2020
The pricing should be reduced because it is expensive.
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RA
RajeevArora
Managing Director at Orsusindia pvt ltd
Jan 23, 2021
We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall.
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Show 10 more reviews (out of 25)

Product Categories

Product Categories
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