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Untangle NG Firewall pros and cons

Vendor: Arista
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Untangle NG Firewall is easy to deploy and configure, and its ability to run on generic hardware provides flexibility in hardware usage.
The web filtering and application control features are highly valued, offering reliable security and protection for clients.
Features like VPN setup, bandwidth sharing, SSL controls, and antivirus are highly appreciated, especially within a paid license.
It provides scalable network security management for small and medium enterprises, including DNS blocking, endpoint protection management, and load balancing.
Untangle NG Firewall is commended for its all-in-one gateway security functions and easy integration, with built-in VPN features like OpenVPN, IPsec, and WireGuard VPN.

CONS

The online support and help desk need improvement, as does local support in certain regions.
The pricing is considered expensive and not as competitive as it previously was, with reductions in available individual features.
Reporting and ability to generate detailed logs should be enhanced, especially compared to competitors like Cisco.
Hardware improvements are needed, including more memory and storage space on low-end appliances.
The absence of certain features such as real-time threat protection and more advanced multi-factor authentication is noted as a drawback.
 

Untangle NG Firewall Pros review quotes

MC
Owner at Kaizen
May 1, 2018
​It is very easy to deploy and monitor. ​
it_user902580 - PeerSpot reviewer
NOC Manager at CB Network Solutions
Jul 14, 2018
Web Filter is effective, Web Cache offers bandwidth savings, and the VPN setup is easy.
EL
Business Owner at Anyshape
Aug 9, 2018
None of my clients has had a ransom or breach using Untangle.
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
JN
Technical Operations Manager at COSEKE
Jun 26, 2019
The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome.
it_user1010853 - PeerSpot reviewer
Solutions Architect at Terrific Tech
Jun 30, 2019
Web filtering is very reliable.
reviewer836928 - PeerSpot reviewer
Product Manager - Backup & Utilities at NovaStar Software & Consulting GmbH
Aug 29, 2019
The interface is very good.
FA
Managing Director at a non-profit with 51-200 employees
Sep 19, 2019
The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago.
it_user1143180 - PeerSpot reviewer
Owner (Senior Systems Engineer) at 3Kay Solutions
Oct 26, 2020
Easy to set up and easy to integrate.
BM
Director at eSupport Solutions
Oct 22, 2020
The most valuable features are IPS, MAPI, NAT, and VPN.
RA
Managing Director at Orsusindia pvt ltd
Jan 23, 2021
All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one.
 

Untangle NG Firewall Cons review quotes

MC
Owner at Kaizen
May 1, 2018
The product needs to have a better support group for its online support, specifically for its help desk.
it_user902580 - PeerSpot reviewer
NOC Manager at CB Network Solutions
Jul 14, 2018
The ability to setup a DDNS for each WAN independently would be a very handy feature.
EL
Business Owner at Anyshape
Aug 9, 2018
It would be much easier if there was a mobile app.
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
JN
Technical Operations Manager at COSEKE
Jun 26, 2019
For the web filter, I think they can do better especially on the free model.
it_user1010853 - PeerSpot reviewer
Solutions Architect at Terrific Tech
Jun 30, 2019
The hardware can be improved.
reviewer836928 - PeerSpot reviewer
Product Manager - Backup & Utilities at NovaStar Software & Consulting GmbH
Aug 29, 2019
The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features.
FA
Managing Director at a non-profit with 51-200 employees
Sep 19, 2019
The web content filtering needs improvement.
it_user1143180 - PeerSpot reviewer
Owner (Senior Systems Engineer) at 3Kay Solutions
Oct 26, 2020
Web-filtering policies could be improved.
BM
Director at eSupport Solutions
Oct 22, 2020
The pricing should be reduced because it is expensive.
RA
Managing Director at Orsusindia pvt ltd
Jan 23, 2021
We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall.