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Untangle NG Firewall Reviews

Vendor: Arista
4.3 out of 5
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What is Untangle NG Firewall?

Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.

Get the Untangle NG Firewall Buyer's Guide and find out what your peers are saying about Untangle NG Firewall, Fortinet FortiGate, Netgate pfSense and more!
Untangle NG Firewall is the #9 ranked solution in top Unified Threat Management (UTM) solutions and #31 ranked solution in best firewalls. PeerSpot users give Untangle NG Firewall an average rating of 8.6 out of 10. Untangle NG Firewall is most commonly compared to Fortinet FortiGate: Untangle NG Firewall vs Fortinet FortiGate. Untangle NG Firewall is popular among the small business segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 16% of all views.
Buyer's Guide
Untangle NG Firewall
April 2026
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Untangle NG Firewall mindshare

Product category:
Firewalls
As of May 2026, the mindshare of Untangle NG Firewall in the Firewalls category stands at 1.0%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Untangle NG Firewall1.0%
Fortinet FortiGate16.0%
OPNsense8.9%
Other74.1%
Firewalls

PeerResearch reports based on Untangle NG Firewall reviews

TypeTitleDate
CategoryFirewallsMay 9, 2026Download
ProductReviews, tips, and advice from real usersMay 9, 2026Download
ComparisonUntangle NG Firewall vs Fortinet FortiGateMay 9, 2026Download
ComparisonUntangle NG Firewall vs Netgate pfSenseMay 9, 2026Download
ComparisonUntangle NG Firewall vs Sophos FirewallMay 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.216.0%92%591 interviewsAdd to research
Netgate pfSense4.38.3%94%221 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 1, 2026

Valuable Features

Untangle NG Firewall excels with its easy setup and management, running on generic hardware. Highlighted features include web filtering, application control, and VPN capabilities, notably OpenVPN. Users appreciate bandwidth control, endpoint protection, and centralized management. Efficiently handles phishing and spam filtering. Effective SSL inspection, ad-blocking, and content filtering enhance security. The intuitive interface and reliable tech support benefit small businesses significantly. Licensing offers extensive features at a competitive price.
  • "Untangle is a much better buy for the money than SonicWall."
  • "Its ease of use, variety of available features, and low pricing have enabled us to improve the security for a lot of our very small business clients at a price that they are happy to pay for."
  • "Untangle NG Firewall is something that I recommend, although we have only tried the software version."

Room for Improvement

Untangle NG Firewall could benefit from enhancements in support, mobile access, and hardware performance. Customers seek improved web filtering, cost effectiveness, and more robust security measures. The absence of certain features like real-time threat protection and device management is noted. Reporting and configuration could be more comprehensive. The licensing model and pricing have raised concerns. Some users highlight the need for more granular control and better integration with cloud-based or on-premises facilities.
  • "On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room."
  • "If you have a site that has more than 50 devices on it, then Untangle quickly becomes cost prohibitive in comparison to several other competitors."
  • "The local technical support does not understand the product very well."

ROI

Untangle NG Firewall significantly reduces time and costs in deployment and management, enhancing ROI. Businesses appreciate its scalability, catering to various company sizes. It effectively protects clients, identifying hidden threats through advanced reporting. Strategic decisions are informed quickly. By offering Untangle NG Firewall as a gateway security appliance, companies can monetize and improve their service offerings, boosting profitability. Integrating it into monthly client charges maximizes financial benefits.

Pricing

Untangle NG Firewall is cost-effective for enterprises, offering flexibility with per-device and package-based pricing models. Costs start at $25/month, increasing with additional features and devices. While affordable for SMBs and NGOs, larger installations may find costs escalate. Licensing is modular, which can lead to high expenses if using multiple features. Open-source options and affordability compared to competitors like Cisco and SonicWall attract cost-conscious buyers. Hardware setup varies, with potential costs ranging from $2000 to $3000 annually.
  • "The setup cost is about $2000 to $3000 per year."
  • "On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
  • "The tool's pricing is moderate, and licensing costs are yearly."

Popular Use Cases

Untangle NG Firewall is primarily used for internet and email filtering, firewall functionality, and VPN services. It suits small to medium businesses for network security with features like web filtering, application control, antivirus, SD-WAN, and load balancing. Many users deploy it on existing hardware to save costs while protecting against intrusions. Offices and enterprises often implement it for intrusion prevention and as a security gateway appliance supporting VPN connections and threat detection.

Service and Support

Untangle NG Firewall offers excellent technical support with 24-hour assistance included with licenses. Users find remote assistance efficient, with issues often resolved quickly. Some appreciate US-based engineers providing thorough support, while others suggest improvements in phone support and global time zone considerations. Few users report challenges with local technical support or rely on documentation instead. Many have not needed assistance due to reliable performance but recognize the support team as knowledgeable and responsive when engaged.

Deployment

Untangle NG Firewall's initial setup is praised for being very easy and straightforward, allowing tech persons or even laypersons to complete it rapidly. Deployment ranges from minutes to a few hours, depending on complexity and number of devices. Users appreciate its user-friendly interface, quick configuration, and remote management capabilities. Even complex setups for larger organizations are manageable with minimal personnel. Comparisons with other firewalls highlight its simplicity and efficiency.

Scalability

Untangle NG Firewall is praised for ease of scaling, adaptable for varying user sizes. Many highlight its capacity to handle users from small to large numbers seamlessly. Some users experience limitless scaling, leveraging flexibility to meet user demands. Various users appreciate effortless adjustments for increased capacity. While some express uncertainty about scalability, others report encountering challenges. Despite differing opinions, multiple users effectively expand using Untangle NG Firewall across diverse environments.

Stability

Untangle NG Firewall is considered highly stable, with users reporting consistent performance over several years. Many experience no crashes and receive regular updates. Some note occasional performance issues linked to hardware, not the firewall itself. Users appreciate that it supports diverse functionalities for numerous administrators without major interruptions. Rated between seven to ten out of ten for stability, users find it reliable, requiring minimal intervention even under heavy use.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Untangle NG Firewall Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business23
Midsize Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business128
Midsize Enterprise53
Large Enterprise114
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
9%
Construction Company
8%
University
8%
Financial Services Firm
5%
Outsourcing Company
5%
Computer Software Company
5%
Educational Organization
5%
Retailer
4%
Media Company
4%
Marketing Services Firm
3%
Healthcare Company
3%
Government
3%
Real Estate/Law Firm
3%
Insurance Company
3%
Energy/Utilities Company
2%
Transportation Company
2%
Hospitality Company
2%
Non Profit
2%
Wholesaler/Distributor
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Legal Firm
1%
Aerospace/Defense Firm
1%
Renewables & Environment Company
1%

Compare Untangle NG Firewall with alternative products

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Learn more about Untangle NG Firewall

Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.

What are the important features?
  • Web Filtering: Provides comprehensive controls for managing internet access.
  • VPN Capabilities: Ensures secure remote access via stable VPN connections.
  • SSL Inspection: Inspects encrypted traffic for threats.
  • Application Control: Allows management of applications in the network.
  • Threat Detection: Identifies and mitigates potential security risks.
What benefits and ROI can be found in reviews?
  • User-Friendliness: Simplifies network management with easy setup and integration.
  • Cost-Effectiveness: Affordable pricing with potential savings through hardware-as-a-service model.
  • Security: Offers robust security features and tools to ensure network safety.
  • Scalability: Accommodates growth from small to enterprise-level networks.

In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.

Untangle NG Firewall customers

North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,

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Product Categories

Product Categories
Firewalls
Unified Threat Management (UTM)
Next-Generation Firewall (NGFW)

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Untangle NG Firewall Reviews Summary
Author infoRatingReview Summary
Director of Information Technology at a consultancy with 11-50 employees4.0I find Untangle NG Firewall easy to use with solid built-in VPN and reporting features, stable performance, and good real-time alerts, though advanced filtering could improve; support was prompt, and pricing is reasonable compared to competitors.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation4.0I use Untangle NG Firewall mainly for firewalling with captive portal, filtering, threat prevention, bandwidth control, and OpenVPN, which is easy and secure. It’s very stable and performs well, but I want better ad blocking and SSL Inspector options.
Service Delivery Manager at CasCom4.0I use Untangle NG Firewall as a gateway security appliance for client locations due to its comprehensive security features, flexibility, and ROI. It surpasses Meraki in affordability and functionality, though its interface and support accessibility need improvement.
President at Digital Information LLC4.5As a reseller, I find this firewall prevents hacking effectively, offering excellent web blocking and app control. It's stable, scalable, and easier/cheaper than competitors, backed by wonderful tech support. Low-end appliances could use more memory/storage.
Owner at ThinkEzIT4.0The most valuable feature of Untangle NG Firewall is its content filtering, though it could improve by including 2FA for SSL VPNs without extra hassle and offering more flexible licensing. Despite its costs, it effectively protects clients and stops threats.
Network and Programming Specialist at Twentytwo Integration5.0Untangle NG Firewall is user-friendly and ideal for home use, but it lacks granularity and in-depth configuration options for engineers. I chose it for its simplicity and switched from Cisco ASA and pfSense due to intrusion protection concerns.
Provincial Program Manager at Human Focus Technologies3.5I find Untangle NG Firewall valuable for endpoint protection management, load balancing, and Active Directory connectivity. However, it slows with many VPN clients. Previously, I used Sophos and am considering Cisco and FortiGate for their scalability and reliability.
Technical at Gemini Networks4.0We use Untangle NG Firewall for VPN functionality and appreciate that the free version offers protection, while the paid version provides more comprehensive security features. The product is easy to implement, though it could benefit from improved reporting.