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Veritas Enterprise Vault Reviews

Vendor: Veritas
4.0 out of 5
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What is Veritas Enterprise Vault?

Veritas Enterprise Vault is a comprehensive information archiving solution that helps organizations manage and protect their data. It enables seamless archiving of emails, files, and other unstructured data, ensuring compliance with regulatory requirements. With advanced search and retrieval capabilities, it allows users to quickly access archived information.

Get the Veritas Enterprise Vault Buyer's Guide and find out what your peers are saying about Veritas Enterprise Vault, Commvault Cloud, Microsoft Exchange and more!
Veritas Enterprise Vault is the #2 ranked solution in top File Archiving solutions and #3 ranked solution in top Email Archiving solutions. PeerSpot users give Veritas Enterprise Vault an average rating of 8.0 out of 10. Veritas Enterprise Vault is most commonly compared to Commvault Cloud: Veritas Enterprise Vault vs Commvault Cloud. Veritas Enterprise Vault is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.
Buyer's Guide
Veritas Enterprise Vault
August 2025
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Helped 866,088 peers since 2012

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Veritas Enterprise Vault mindshare

Product category:
File Archiving
As of August 2025, the mindshare of Veritas Enterprise Vault in the File Archiving category stands at 20.0%, down from 21.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
File Archiving Market Share Distribution
ProductMarket Share (%)
Veritas Enterprise Vault20.0%
Commvault Cloud17.3%
Microsoft Exchange6.8%
Other55.900000000000006%
File Archiving

PeerResearch reports based on Veritas Enterprise Vault reviews

TypeTitleDate
CategoryFile ArchivingAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonVeritas Enterprise Vault vs Commvault CloudAug 29, 2025Download
ComparisonVeritas Enterprise Vault vs Microsoft ExchangeAug 29, 2025Download
ComparisonVeritas Enterprise Vault vs OpenText Content ManagerAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Commvault Cloud4.317.3%95%111 interviewsAdd to research
Microsoft Exchange4.26.8%93%94 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Email archiving is valuable for freeing up Exchange server space. Users value features like SMTP archiving, classification, and advanced indexing and searching. Search capabilities allow retrieval of emails from years back. Integration with storage types, compatibility with Microsoft Office 365, and legal protection are notable. It offers user-friendly access through Outlook plugins and ensures stability with low maintenance. Cost and security are significant advantages, though recent licensing costs have increased significantly.
  • "Veritas Enterprise Vault has its advantages; it does the work that it's supposed to do effectively."
  • "Support is great and they have a very good response time."
  • "What I have heard from admins working on that environment is that they are very satisfied with Veritas Enterprise Vault, and they are also satisfied with what Commvault solution."

Room for Improvement

Veritas Enterprise Vault needs improvements in reporting and integration with cloud services. Users find the management of SQL databases and backup capabilities challenging. Indexing and customization require enhancements. Veritas Enterprise Vault's complexity, user interface, and administration are difficult to handle. It lacks strong support for Office 365 migration, system state backup, and structured data. The cost is high compared to competitors. Support quality and solution stability have decreased, making troubleshooting difficult.
  • "It requires a lot of maintenance; we had a lot of problems with it as services were falling down or failing, so it's not really easy to maintain."
  • "The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
  • "The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."

ROI

Users report significant investment gains from Veritas Enterprise Vault compared to its cost. They experience decreased database size on main servers, leading to easier management and less latency. ROI is seen through reduced storage and backup costs, improved email flow, and 40% annual savings. Veritas Enterprise Vault is compatible with various technical products, including Microsoft Exchange and SharePoint, facilitating its operation. Support is consistently available from Veritas, enhancing user satisfaction.

Pricing

Veritas Enterprise Vault pricing is considered competitive, with costs primarily linked to mailbox numbers at approximately €100 per user annually, including support. Licensing is needed per mailbox, typically renewed annually. Some perceive the cost as high, rating affordability between five to eight out of ten. For certain users, initial setup is high but manageable, with no extra licensing costs. Others see it as relatively expensive, especially compared to solutions like Office 365's archive mailbox.
  • "On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
  • "It's an affordable solution"
  • "The pricing is very high."

Popular Use Cases

Organizations primarily use Veritas Enterprise Vault for email and file archiving, complying with international regulations, and managing data storage efficiently. It supports migration, backups, and ensures stability even when servers are offline. Many rely on it for its ability to release mailbox space while maintaining access to archived emails. It also plays a role in safeguarding data, restoring lost information, and journaling, important for companies not shifting to cloud solutions due to policy or regulatory constraints.

Service and Support

Veritas Enterprise Vault customer service is praised for quick responses and technical proficiency. Some users mention that while issues are not always immediately resolved, engineers are thorough in addressing them. Organizations appreciate the available support levels and the ability to handle complex issues, even involving SQL. There is a desire for more proactive measures similar to other providers. Overall sentiment rates the experience highly, with scores often reaching nine out of ten.

Deployment

Veritas Enterprise Vault's initial setup varies greatly. Some users find it straightforward, while others point to its complexity, especially in intricate environments. Deployment time varies from a day to a few weeks depending on preparation and complexity. Maintaining the system generally doesn't require full-time commitment. Expertise plays a significant role in ease of installation, with experienced users finding it simpler. Upgrades and maintenance often present notable challenges for many users.

Scalability

Veritas Enterprise Vault is scalable with varying user capacities across different organizations. While some report excellent scalability for large user bases and rate it highly, others note limitations related to storage scaling, especially when tied to Veritas appliances. Most consider it suitable for medium to large businesses, though opinions on its scalability rating differ, ranging from high to moderate scores. Users typically find it expands well to accommodate organizational needs.

Stability

Users find Veritas Enterprise Vault to be quite reliable with high scores for stability. Many highlight minimal problems, mainly related to SQL Server, if any maintenance is overlooked. Ratings range from six to ten out of ten, reflecting its dependable performance. A few note the need for regular upkeep due to its sensitivity, particularly during restarts. Past issues with glitches were unrelated to Enterprise Vault, showcasing its robust nature even after experiences with related software.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Veritas Enterprise Vault Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business9
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business56
Midsize Enterprise41
Large Enterprise124
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Educational Organization
7%
Manufacturing Company
7%
University
6%
Government
6%
Retailer
4%
Performing Arts
4%
Comms Service Provider
4%
Media Company
4%
Legal Firm
3%
Energy/Utilities Company
3%
Insurance Company
3%
Aerospace/Defense Firm
2%
Hospitality Company
2%
Healthcare Company
2%
Construction Company
2%
Non Profit
2%
Wholesaler/Distributor
1%
Outsourcing Company
1%
Logistics Company
1%
Non Tech Company
1%

Compare Veritas Enterprise Vault with alternative products

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Learn more about Veritas Enterprise Vault

Veritas Enterprise Vault was previously known as Enterprise Vault, Symantec Enterprise Vault.

Veritas Enterprise Vault customers

Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE

Related questions

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Archive verses backup
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When evaluating File Archiving, what aspect do you think is the most important to look for?
  • 8
Why is File Archiving important for companies?

Product Categories

Product Categories
File Archiving
Email Archiving

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Veritas Enterprise Vault Reviews Summary
Author infoRatingReview Summary
Head, Datacenter and IT Enterprise Applications at GTBANK4.0I effectively utilize Veritas Enterprise Vault for comprehensive backup and archiving, despite its complex interface and scaling limitations. Though support is responsive, the licensing cost is high. Currently, I'm integrating Dell Data Domain for enhanced data protection.
IT Architect at a financial services firm with 5,001-10,000 employees2.5We've used Veritas Enterprise Vault for over five years with satisfaction, but recent licensing costs have surged, quadrupling in two years. While the product's performance is excellent, the escalating expenses prompt us to consider alternatives like CommVault.
F.3 - Information Services Department at a government with 1,001-5,000 employees3.5I've used Veritas Enterprise Vault for 15 years for email archiving; it's effective but hard to maintain, requiring expert help. While its features support compliance and recovery, the admin experience is complex and stability can be problematic.
Lead Solutions Architect at a tech vendor with 10,001+ employees4.0About half of my clients use Veritas Enterprise Vault, primarily for journaling. It's valued for cost and security but has a steep learning curve. Though compatible with many platforms, it lacks direct support for Office 365 migration, requiring third-party tools.
Head IT Data Storage at a insurance company with 5,001-10,000 employees4.5We use Veritas Enterprise Vault for email archiving and compliance. It simplifies data retrieval and offers transparency without physical OST setup. While lacking structured data support, it has delivered 40% cost savings annually, justifying its selection over competitors.
Senior Project Manager at a government with 10,001+ employees4.0We use Veritas Enterprise Vault for archiving, and its most valuable feature is the on-premise recall into Outlook, which integrates well with Microsoft Office. Improvements are needed in indexing and customization to enhance performance under high load.
Partial Owner at Storage One4.0Veritas Enterprise Vault is a valuable archive solution for email and files, offering search indexes and Outlook integration. However, I've faced scalability issues and found the setup challenging. Additionally, Veritas's support quality has declined over the past year.
Senior Solution Architect at ICT Misr4.5I think Veritas Enterprise Vault is too expensive for small businesses, even though the platform is useful. While I haven't explored other solutions or ROI, cost remains a significant drawback for broader adoption by smaller enterprises.