Companies, such as finance, hospitals, and energy firms, use Vinchin Backup & Recovery to keep their data safe. Data is a critical resource in these industries. The solution helps protect against ransomware attacks and enables data recovery when such attacks occur.
Comprehensive data protection supports diverse IT environments
What is our primary use case?
What is most valuable?
Vinchin Backup & Recovery supports most mainstream private cloud platforms, including VMware, Nutanix, and Microsoft Hyper-V, as well as many Chinese-based products. It supports cross-platform backup and recovery, allowing customers to back up from one platform and recover to another.
The user interface is very user-friendly, making it easy for customers to understand and use. In addition to virtual machine backups, the platform supports physical server backups, file backups, and database backups. This comprehensive support allows customers to back up most IT resources, including the public cloud, within one platform.
What needs improvement?
The deduplication and compression ratio could be improved to save more space for customers. For very large enterprises with over several thousand virtual machines, the backup speed may be an issue.
For how long have I used the solution?
I have been reselling Vinchin Backup & Recovery for about one year.
What do I think about the stability of the solution?
The solution is stable, although new features and patches are periodically released for upgrades. Most scenarios remain stable.
What do I think about the scalability of the solution?
The solution is scalable by design, allowing customers to add more nodes if they require enhanced backup performance or need to back up more data.
How are customer service and support?
The support is good with a dedicated tech team for the overseas market. I would rate their support as nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not work directly with Veeam or Commvault yet have knowledge of their solutions and pricing from projects.
How was the initial setup?
The initial setup is straightforward and easy.
What about the implementation team?
Usually, only one person is required to install the solution.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
I would rate Vinchin Backup & Recovery overall as an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
