Alibaba Cloud Reviews

The solution should have more integration. 

We have been using Alibaba Cloud for under two years. 

The solution is stable. 

The solution is scalable. 

Technical support numbers around 30 people. Contacting technical support is not one of my responsibilities, so I cannot comment on it. 

The installation is easy.

As I was not involved in the installation, I do not recall how long it took. One would have to ask the people who were involved in this. Yet, it should take no more than 30 minutes. 

At most, one or two managers are responsible for the deployment and maintenance. 

When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China. 

The solution is cloud-based. 

I would not recommend the solution to others. 

I give Alibaba Cloud a low rating of four to five out of ten. 

We primarily use the solution for the access it provides. Users can access it from anywhere, including their homes if they need to.

The cost of hosting the solution is very reasonable. It's quite inexpensive.

The solution is very secure.

We use Azure and Huawei as well, and, from an ease of use perspective, those two are much better. Alibaba should work to make the solution simpler like them.

The interface could be more user-friendly.

From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good.

I've been using the solution for one year. 

From what I have seen and how I have used the solution, I find it to be quite stable.

The solution has been scalable for us. However, I haven't personally tried to scale it too much, so I can't gauge exactly how scalable it could be.

We've never contacted technical support directly. Typically, if I run into issues, I go to Google and see what I can find online.

We currently also use Huawei and Azure. We use each of these interchangeably.

The initial setup isn't too difficult if you are a technical person. However, Azure, for example, is much easier to set up. There's a bit of complexity with Alibaba. We have issues with translation from English to Chinese, for example.

The price of the solution is quite good and is one of the main reasons we still use it.

We're just a customer. We don't have a relationship or affiliation with Alibaba.

I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution.

I'd rate it six out of ten.

We moved our internal system from the physical server to an Alibaba Cloud instance. And we use a PPM system or some internal system like Salesforce that we migrated over from the physical server to the cloud instance.

I think Alibaba Cloud is user-friendly.

We've been using Alibaba Cloud for more than five years.

Alibaba Cloud is a reliable solution.

I think Alibaba Cloud is a flexible solution for us. We can easily add more resources or open another instance at any time. 

Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes.

Alibaba Cloud's initial setup is somewhat complex.

We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us.

I rate Alibaba Cloud nine out of 10. Many Chinese enterprises are migrating their infrastructure to the cloud, so Alibaba is the preferred cloud platform in China, and the second choice is AWS. Chinese users generally prefer Alibaba because we can get support easily, and they always respond faster.