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Alibaba Cloud vs Google Firebase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Firebase
Ranking in Infrastructure as a Service Clouds (IaaS)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Mobile Development Platforms (7th)
 

Mindshare comparison

As of March 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.2%, down from 11.4% compared to the previous year. The mindshare of Google Firebase is 2.7%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Firebase2.7%
Alibaba Cloud7.2%
Other90.1%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
SK
Chief Technical Advisor at a tech services company with 1-10 employees
Leverage rapid prototype development for application building
The pricing structure needs improvement since it uses cloud billing. We do not know how the pricing is calculated as it is all on the cloud. The concept that the more you use, the more you have to pay could have been much better. They could have implemented credits based on usage so that users would be able to easily calculate the pricing and provide it to customers. I am the co-founder and CTO of the company called Aiwox (A I W O O X). We have numerous projects for mobile application development, and we have shifted from Google Firebase to Supabase because there is a fixed price for Supabase. Supabase is built on top of AWS, and it provides a very good pricing model. Some of the credits are free, and once you reach a certain limit, you know the charges. The second improvement area is related to SQL. They provide the real-time database, which is very good, and they have gradually started including PostgreSQL, which is a relational database, but it is not production-ready yet. I may be incorrect; perhaps they have released something new, but PostgreSQL database real-time database remains a challenge with Google Firebase.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product for storage and as a VPN."
"Alibaba Cloud has lower costs and good support."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"I rate Alibaba Cloud's scalability an eight out of ten."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the solution's AI features for data analysis."
"It is easy to set up."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The main feature for us is that the tools are all in one place and that you don't need to bother with the backend system and the infrastructure."
"Google Firebase is my top option, and I do not currently find any other competitors that match its offering."
"Google Firebase is one I like a lot because it gives us a little bit more power and accessibility when it comes to publishing apps a lot quicker and for the needs that we have."
"It's stable."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"Google Analytics for Firebase is the best feature of the solution."
"The main part that I like about Firebase is that it provides command line tools."
"If you are selling an app with extensive Firebase use, costs may go up."
 

Cons

"The flexibility of the solution could be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The support offered by the tool is ridiculous."
"The solution should have more integration."
"The solution needs to improve its graphical user interface."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"Their technical support needs to be enhanced with more support for customers."
"Automation testing with mobile devices could be improved, especially in regression testing to ensure that new feature launches do not affect other features."
"The exploration of the functions within Firebase could be improved."
"The solution needs to offer capabilities to work offline. Like Firestore, we should be able to do insertion, updating, and deletion offline."
"The initial setup is not exactly straightforward."
"Google Firebase could improve the ability to create our own reports, other than what's available on the dashboard. For example, if we want to customize the report or export the data, this is a large task."
"You need to have some experience with deployment."
"The customization options for password resetting are limited. The process requires additional steps and coding to make it user-friendly. While Google Firebase works well for the login page, password resetting and user verification redirect users to a separate interface, which is not very user-friendly."
 

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The product is not that expensive."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"Google Firebase’s pricing needs improvement."
"The more the number of reads and writes, the more one gets charged."
"It is not easy to calculate the cost per copy, use or if the load rose dramatically we did not know how that would impact the final price."
"The solution's price is based on the number of consumers."
"The moment you go into volumes, then you work on a pay-per-volume basis."
"I rate Google Firebase a seven or eight out of ten for pricing."
"My company makes very minimal payments toward the licensing costs of the solution."
"We are using the free version of Google Firebase."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
9%
Financial Services Firm
9%
University
10%
Comms Service Provider
9%
Educational Organization
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise10
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about Google Firebase?
Google Analytics for Firebase is the best feature of the solution.
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Fabulous, Pic Collage, Shazam, SkyScanner
Find out what your peers are saying about Alibaba Cloud vs. Google Firebase and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.