Automation Anywhere Reviews

We are supposed to produce 40,000 components of shells for bayonet caps. Forty thousand caps are required in each shift, which means it comes to about 120 caps per minute. For that purpose, we make use of the vibrating feeder and inserts for all the shoots. We also had composite tools to perform various operations. The additional components, which are supposed to come on the rotary table, were also finished and brought to the table. The shell gets placed from the vibratory feeder on top of it. There are two operations: hot white glass falls into it, and as soon as it falls, it goes to the next position, where it gets molded. The molding shape takes place.

Actually, we are supposed to produce 40,000 components of shells for bayonet caps. Forty thousand caps are required in each shift. That means it comes to about 120 caps per minute. Automation is going to become a new area we will certainly encourage a lot of people to pursue because of the lasting dividends it provides, including saving time and manpower.

I have not come across them. Automation Anywhere is a company that keeps sending their literature very often. I possess it, and I am getting good information through them.

Normally, I go through a lot of journals that provide a lot of information on automation. Practically, I have done a lot of work, which gives me the confidence that I can handle any type of automation.

You only give instructions to them regarding what is required. You explain to them.

AI is also supporting now. Most people are into AI because of the benefits we get, and it enables changes required through AI easily. It offers a lot of cost benefits and enables faster productivity. Normally, there are specific people we use to contact, who actually do the automation. No, I cannot decide a rating right now.

We used Automation Anywhere to automate three SAP projects.

We implemented Automation Anywhere to update company code levels with a new general ledger and profit and loss accounts. This update was based on conditions involving multiple P codes and SAP instances.

Previously, updating the general ledgers across multiple SAP instances was a manual process, but it has since been automated.

Automation Anywhere is easy to learn, with a dedicated certification that takes one month to complete. However, to gain sufficient practical experience, users typically require at least six months to work on automation projects.

Automation Anywhere has helped save costs by, for example, doing the job of two full-time employees.

We have integrated SAP desktop automation, Web applications, and ServiceNow with Automation Anywhere.

We use ServiceNow APIs to manage tickets, not the application itself. All actions, including updating ticket details, processing, and adding comments, are performed through the APIs. If processing is successful, we update the ticket comments via the API. For any issues, we attach logs and update the comments with the error message before closing the ticket, all through the ServiceNow API.

Automation Anywhere has helped save costs and time and has reduced the number of human errors.

The Automation Anywhere interface is user-friendly, allowing even new users to grasp the basics within a few hours. While I haven't used Blue Prism, its interface appears more complex. Other automation tools also present a steeper learning curve than Automation Anywhere.

The most valuable feature is the user-friendly interface. When updated packages are available, we receive demos and can practice the automation in the portal.

Automation Anywhere's frequent updates are unnecessary and disruptive. Updates are often pushed for no apparent reason, even for perfectly functional packages. This excessive update frequency is undesirable and should be reduced.

I have been using Automation Anywhere for two and a half years.

I would rate the stability of Automation Anywhere eight out of ten.

I would rate the scalability of Automation Anywhere seven out of ten.

The initial deployment is straightforward. We move code from private to public in a zip file and provide it to the developers. It takes approximately ten minutes.

I have heard that Automation Anywhere is expensive.

I would rate Automation Anywhere eight out of ten.

Our client is an enterprise business.

Two leads and three support people are required to maintain Automation Anywhere. Once we develop the bot, we hand it to the support team.

We have approximately 2,000 users of Automation Anywhere.

Automation Anywhere helps automate routine tasks, freeing employees to focus on other areas, and can even automate processes with underdeveloped back-end systems.

We mostly started using Automation Anywhere for RPA projects. Now, we have a lot of intelligent automation. A few of our cases are using document automation since we have a lot of technical documentation in our engineering enterprise. 

Automation Anywhere brings a lot of value, not only via automation but with citizen developers. People who do not have the ability to create technical solutions are now able to do it. We are doing some things like hackathons with Automation Anywhere. It's another way of adding value to the business.

The document automation is the most valuable aspect of the solution. The new enhanced version is a game changer. We have gained lots of improvements by extracting data, including unstructured data from images to structured data. With the quality and accuracy, we are now able to bring lots of value. We've using generative AI with this data and making the automation more intelligent.

The processes and tasks automated by Automation Anywhere versus how they were done prior to implementation are much more streamlined. We get a lot of efficiency. We get precision. We're able to free up labor tasks and gain efficiency and productivity. There are some processes that need special attention or there are concerns about governance. In finance, an error can be an obstacle. It can be a pitfall also. Confidence is always a thing we are looking for. We must be confident there are no errors. With Automation Anywhere, we can remove mistakes.

It is easy for business users who don't have technical skills. When we communicate properly the opportunity or challenge to people, and when we can show the value of automation, they embrace it. It brings those even without technical skills a lot of opportunities. Even we are surprised with what people can do. People know best what they need to do with their tasks. If they can automate a solution by themselves, it brings a lot of value. 

The learning curve is very short. We have started a few hackathons. We've noticed, in one week, that we were able to do 40 cases. We did it twice. So in two weeks, we have almost 80 cases from idea to construction. We did it in two different cities in Brazil, and it was an amazing opportunity to bring value to people who did not have technical skills in such a short time frame.

We are starting to use Automation Co-Pilot, and we are very enthusiastic. We are very happy with this new tool and expect many more use cases from it in the future.

Co-Pilot helped accelerate automation adoption. It's an easy way to do more with the automation. People feel free to focus on the problem and not on the technical skills. This is a big game changer when there's a person without technical skills. 

Co-Pilot has also helped increase productivity. Even those without technical skills can automate tasks and develop things very quickly. They can have an idea and come up with a solution in a very short timeframe. It can free up staff time. They can automate tasks to free up time to work on other things. It helps speed up work significantly.

There are applications we can embed Automation Co-Pilot into a few websites. We have a lot in the enterprise. Things like Salesforce and Teams can be integrated. We can do a lot by activating Co-Pilot from Teams. We can use it as an assistant in Teams for our team. We've also integrated Google Cloud and AI to add in more AI solutions. 

The integration is helpful. We have quite a few use cases where we've integrated with Microsoft tools and local record systems, such as SAP and Vertex AI. 

The labor costs have been lowered. It's always a concern and the proper use of our staff, and their capacity and competency, is important. With automation, we can help them focus on more high-value tasks. Automation gives them the ability to move away from repetitive and boring tasks and move them to more important areas.

We've been able to save a lot of time and costs by replacing repetitive and boring labor tasks with more important ones. 

We're leveraging other Automation Anywhere programs. There's a lot of value when using professional services. We can look at similar use cases and learn from those. 

Automation Anywhere can be improved by offering more integration with many more applications. While it is very integrated nowadays, the complexity is a key issue. Common users must have the opportunity to integrate it with many more environments. 

We've been using the solution for four years.

The stability is very good. It is a robust solution. We haven't faced any issues within the four years or use. Stability, combined with innovation, has been invaluable. The product is never static. We always have access to more enhancements and products with updates within a very short timeframe.

Automation Anywhere provides automation at scale. It's realized mostly when we combine many technologies and use them in the same process. When we use it in conjunction with other things, we can gain the most value out of each technology. The limits nowadays are almost zero as there is so much integration possible. 

We have Gold Service with Automation Anywhere. Support has been a big advantage for us. We have many assets and 8,000 employees. It's a big operation. That's why we need proper support that can help us with multiple automation. Any change or mistake can be rapidly managed with the level of support we are provided. 

We did not previously use a different automation solution. We started from scratch with Automation Anywhere.

We've been able to deploy the solution easily. We've been able to integrate it with our systems of record and other tools. 

The experience has been good. It's important to do it with the proper partner and proper team. When we merge product and project teams, it helps make the deployment process seamless.

We do have some partners that help us with the deployment. 

We've witnessed an ROI not only on the automation but in the integration with Google, Microsoft, and other platforms. The net value we receive is across many aspects. Now, we have an average of more than 30,000 hours saved per year on labor costs. We've also seen more cost reductions related to automation. 

The pricing of the solution is okay. We've bought licensing via a big bid. It was hard to define as it was the first time we were using the solution. Of the second round, we were very focused on what we needed. We understood the process better. It's provided a lot of value these days. 

We did evaluate other options, including solutions from Microsft and SAP. The difference is that Automation Anywhere can integrate different platforms. That way, we are not limited to just one platform. We can combine many different technologies while having the liberty to scale across many different processes. 

The Imagine Conference by Automation Anywhere has been helpful. It's a good event for everyone - for both technical and business people, as well as students. It helps everyone realize the opportunities of automation and unlock value in the face of challenges. We're seeing automation become simpler and user-friendly, which is allowing us to be more productive. 

I'd rate the solution ten out of ten. It brings a lot of innovation to our company. It's great for technical and non-technical people. 

The use cases depend on the group functions that are in our business units. They are related to finance, procurement, and marketing spaces. This is where we are heavily utilizing it for productivity gains in terms of FTE realization.

It is an enterprise-grade tool for us. At the COE level, we are using it for automations related to the group functions. We have a comprehensive team of around 30 to 40 people supporting it. It is not used for one or two use cases. It is a proper enterprise-grade automation mechanism for us for different areas. On average, we do a couple of million dollars of automation engagements annually with it.

It meets the productivity targets that we have set for ourselves. The customer service that they provide is also quite efficient. They try to keep a close eye on our key problem areas and how they can be a partner in solving it. It has always been a very positive collaboration with them.

The integration of automation into our workflows, APIs, business applications, and documents with Automation Anywhere is quite good. It is quite seamless and scalable. They are certified. We can only adopt it if it is a certified integration.

Automation Anywhere has helped save time and cost. The savings are tangible and recorded with us.

The core RPA service that it provides and the stability that it has in maintaining that as a cloud service solution is a key enabler for us. Its stability is good, and the low-code/no-code setup that it has is very user-efficient.

The AI centricity is a bit behind compared to the way we see Microsoft and AWS doing it. This is the feedback that I have also given to them. They need to expand themselves to provide more services than just RPA. Only RPA may not be enough for us, and it would not be our preferred choice for an automation tool.

I have been using Automation Anywhere for around three years.

It is quite stable. I would rate it an eight out of ten for stability.

Its scalability is quite good. It is much better and improved now. I would rate it a seven out of ten for scalability.

It is being used by multiple departments at one location. It is being used purely at the group functions level such as finance, supply, and marketing, but not for the asset-centric operations with mining and other things.

They are quite good. I would rate them an eight out of ten.

Positive

We are using both Automation Anywhere and Power Automate Desktop for different purposes. Automation Anywhere is our COE tool, whereas Power Automate Desktop is our citizen developer tool. We have good experience with both of them, but we are trying to make a switch from Automation Anywhere to Power Automate Desktop as a part of our cost-efficiency drive. We are doing a competitive analysis to see whether we are ready for it or not.

Overall, Automation Anywhere has been stable, especially the latest versions, but its usage is expensive for us. Power Automate Desktop is our preferred tool.

Our business users who are not technical are more comfortable with Power Automate Desktop than Automation Anywhere. Automation Anywhere is a COE-grade tool. It is not for citizen developers. Automation Anywhere is easy for professional developers or someone who has experience with automation technology. It would take a non-technical person a month of hands-on experience to learn it.

The deployment was good, but the migration to the cloud was a bit tedious. It was an extensive engagement.

The upgrades are quite seamless now because it is now in the cloud, so the effort is quite less. We have a team set up for maintenance.

A team of around 20 people was needed because it was a big-scale implementation. In migration, 25 to 30 people were involved. We have a DevOps team for operational support with almost the same number of people.

We have seen ROI for our original automations. They were mostly low-hanging fruits with savings of a few FTEs, but the moment any automation has an ROI of only one FTE, it is not an economical solution for us to use. Power Automate Desktop is cheaper for us to use.

Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it.

I would rate it a six out of ten for pricing.

I would absolutely recommend Automation Anywhere. It has great potential. The people who provide services are quite professional. They want us to succeed in our journey. They are not only interested in profits. They want us to do well. 

When it comes to automation and AI, there is a huge appetite at the group functions level but not much on the asset side of it. We are more focused on health and safety, and from the functional or transactional aspect, we have a keen interest in the overall automation and AI.

Overall, I would rate Automation Anywhere a seven out of ten.

I've been working in the IT department team, and my use cases are mainly about automating most of the repetitive tasks using bots. 

At first, I was using tools such as Blue Prism and UiPath, and when I did the comparison between Automation Anywhere and the previous tools, I saw a great change and impact, especially in the user-friendly interface. The interaction with the tool is quite good. 

Automation Anywhere is quite easy to use for users who are not technical, especially business users.

Automation Anywhere has helped with productivity, especially in the delivery time because while working in the IT department, interacting with the finance department and the HR data entry, it helped me deliver quick results. I was automating the roles from the HR data entry and the finance department.

By using Automation Anywhere, I have seen a great change in my time savings and in delivering my product. 

Its licensing can become too expensive for a small startup company. 

During deployment or initial development, more elaboration about particular features of Automation Anywhere would be helpful when knowledge is limited.

I've been using the Automation Anywhere tool for around two years and six months.

The performance of Automation Anywhere is quite fast and good. 

Regarding scalability in Automation Anywhere, I was working on a small project initially, and I'm currently on a large project. If I compare the efficiency of handling both projects small and large, I can say that it fully accommodates the scalability of projects depending on their size.

I have never contacted the technical support or customer support of Automation Anywhere because when I visit the FAQs and through the guides of the bots such as ChatGPT and Co-pilot, I've been getting my solution. I haven't encountered a significant problem that would require contacting support. In the future, I'm looking forward to having a conversation with support if I encounter any difficulties.

Positive

Before I started using Automation Anywhere, I was using the Blue Prism software. Comparing the features I have interacted with most in Automation Anywhere, I would say that Automation Anywhere is the best option. When comparing the cost, user-friendly interaction, automation, and quick delivery of results, I've seen a huge impact compared to Blue Prism.

It was easy. The full deployment of Automation Anywhere took approximately three to four weeks.

Updates are done automatically, so maintenance is not hard to handle. 

It required approximately five people for the deployment of Automation Anywhere.

As a beginner, I would suggest starting with small workflows, as starting with a huge workflow can become overwhelming.

I would rate Automation Anywhere a ten out of ten.

We have built over 75 automations with Automation Anywhere across various teams in the organization, delivering a high value for our internal teams. We have explored a couple of process transformations with Automation Anywhere using their IQ bots and AI automation tools.

We have integrated applications like SAP ECC, One Source Automation, and SharePoint using Python code. Our company has 25 AA developers. 

AA improves process consistency and reduces human error. We have saved our clients considerable time using Automation Anywhere. While we don't assess the dollar savings, we look at the amount of time saved per project. The tasks were previously completed by hand, but Automation Anywhere enabled a lot of process automation, giving users automation that runs around the clock. For example, we can automate processes to address point-in-time reports so a user doesn't need to wake up at midnight to handle these issues. 

We haven't gotten approval to implement AI, but when we do, I believe it will accelerate the time savings we realize through automation. We will work with other teams to show them the value of AI and automation. 

Automation Anywhere's most valuable feature is its ease of use. It's easy to envision a solution or process to transform with Automation Anywhere from end to end. We can realize the value much faster because it's easy to use and understand. 

All the features are impressive. We haven't had a chance to use the Copilot or other AI features, but the studio is great. It's the platform where we build the bots. The IQ Bot used to be excellent, but the IQ Bot isn't available anymore. I believe it's document automation, which is also very good.

Anyone at any level can use Automation Anywhere. Once you get the hang of it, it's highly intuitive, and the learning curve is short. We started seeing value from Automation Anywhere within a month or so after implementation, but that was with the older version. It's even faster now that everything is on the web.

Training employees using the courses takes a couple of weeks, followed by another week or so of hands-on learning on the platform. It takes about four weeks to onboard a user.

Automation Anywhere can improve its integration. For example, you can't directly integrate Automation Anywhere with SharePoint or third-party applications seamlessly. Adding seamless third-party integration would add a lot of value to the platform. We need to use APIs or Python coding to integrate the third-party applications. If Automation Anywhere could add some connectors, that would be great. 

I'd love to see the ability to build web or mobile applications that are integrated with Automation Anywhere bots, so that a user can work on a web interface directly. Then, it can be linked to the Automation Anywhere bots in the background. They just hit a button, and all the data or information will be used by the bot to do some process in the back end.

We have used Automation Anywhere for five years.

We've never had any issues with stability.

It's easy to build automations and scale Automation Anywhere.

I rate Automation Anywhere support 10 out of 10. The tech support is great. We have a CSM we can contact for information, and they're very responsive. 

Positive

We use the SaaS model of Automation Anywhere, so the deployment was easy. We set up the infrastructure in under a week. We worked closely with the Automation Anywhere folks because we wanted a clean slate. We didn't want to migrate from the older version to the SaaS edition and took it as an opportunity to clean up the bots. It didn't require much effort, and only two people were involved. The upgrade process was simple. Maintenance is minimal. It only takes a couple of people to maintain 75 bots. 

Automation Anywhere's pricing is excellent.

I rate Automation Anywhere nine out of 10. I would recommend it to others. It's intuitive and easy to implement. 

Coming from a startup background, we lack a formal administrative structure. This means we operate without established procedures and often tackle daily tasks, such as Excel updates or attendance tracking, on an ad-hoc basis. To address these challenges, we develop internal proofs of concept and present them to clients. In my previous role, I automated approximately ten web- and Excel-based processes using Automation Anywhere.

We implemented Automation Anywhere to address the challenge of manually entering data, such as transferring thousands of rows from Excel to a web application. When performed manually at a rate of 200 records per day, this process typically takes five days. By utilizing RPA technology, we can drastically reduce this timeframe to a matter of hours. Our primary goal is to minimize labor hours and enhance efficiency, enabling employees to focus on higher-value tasks like logic and content development instead of repetitive data entry.

The generative AI is helpful for jobs that fail. It will try to redo the same operation by implementing different numbers, and if it succeeds, it will automatically continue the process.

The task process, before and after Automation Anywhere, requires a series of actions performed by either a human or a bot. Previously, without automation, the process was identical. Rather than having employees sit at computers inputting the same data daily, automation allows for their redeployment to other areas such as administration, cash flow management, or payments. The goal of RPA is not job elimination but to enhance efficiency. While automation platforms can handle many tasks, they are not infallible and require human oversight. Regular maintenance and monitoring are essential for any automated process.

The initial learning curve for Automation Anywhere will be challenging because the drag-and-drop interface differs significantly from traditional coding. While packages are used, the underlying logic is expressed visually rather than textually. This transition may take one to two months as users acclimate to the new terminology and approach. Once familiar with the platform, developers will find it easier to construct automation processes due to their existing programming knowledge, which includes concepts like string operations, conditions, loops, and other programming language constructs. Although the terminology will be unfamiliar, the underlying logic remains consistent, making the platform more accessible over time.

The training takes at least four months for technical employees to learn, understand, and implement what they learn.

Automation Copilot is a valuable tool for streamlining daily tasks, but human oversight is essential during execution. For instance, if a sales representative quotes a package requiring managerial approval in a tourism scenario, the process should automatically route to the manager for confirmation via email, message, or another preferred method. While Automation Copilot is beneficial, it's crucial to incorporate a mechanism within the process to handle this manual intervention.

Organizations can benefit from Automation Anywhere's document, web, and Excel automation capabilities.

Automation and AI used to be a frightening prospect for our clients, who feared job displacement. However, they have embraced the idea after experiencing how these technologies can free up their time for more critical tasks.

Our organization has integrated Automation Anywhere with Epicor, Aurora, Dynamic 365, SAP, and Power BI.

Due to the numerous internal teams and domains, Automation Anywhere has been implemented across various IT departments within our organization. Multiple processes within each team have been automated using Automation Anywhere, from account management to application maintenance. These automated processes often involve handling documents, APIs, Excel files, or web-based interactions.

The most valuable feature is the back-end process automation. I primarily encountered this issue in back-end operations. To illustrate, consider the medical industry where I previously worked. ICD codes, a critical component, must be mapped by the administrative department. Traditionally, reconciling a single report was a manual, ten-hour task. Automation Anywhere offers a clear advantage over other market solutions by streamlining these time-consuming back-end processes.

Although the UI and elements are user-friendly, it is still difficult for business users without experience to understand how to use Automation Anywhere.

Automation Copilot has generated a strong foundation, but its analytics capabilities lag behind competitors. While Automation Anywhere offers numerous built-in dashboards, its data visualization options are limited. In contrast, Microsoft Power Automate provides extensive data manipulation and visualization flexibility, allowing users to create various chart types and formats. To remain competitive, Automation Anywhere must significantly enhance its data visualization features.

Licensing fees could be a barrier to entry for many potential customers interested in using Automation Anywhere.

A major drawback of Automation Anywhere is the lack of notification for all customers when upgrades occur. Without any information about these upgrades, it is difficult to determine specific details.

I have been using Automation Anywhere for five years.

I contacted technical support for problems related to the in-progress tab. In 2021 or 2022, numerous tasks appeared in the in-progress tab despite not running on the machines in real time. This led to the development of an API to address the issue. However, a new problem arose: when triggering the bot on runner machines, the bot was not actually triggered on those machines, yet it still appeared in the in-progress tab. This discrepancy persisted despite multiple reports, but the issue was resolved recently.

Neutral

The initial deployment is straightforward.

BotCity is a newcomer to the RPA market, currently holding ninth place on the top ten list. They are rapidly expanding and offer a unique advantage: no additional software is needed as long as the system supports Python.

I would rate Automation Anywhere seven out of ten.

Maintenance is required for server-based environments but not for cloud-based architectures since Automation Anywhere is self-hosted and managed by them.

We use Automation Anywhere to process our collections. 

We couldn't hire more people, but we had some information stored in Excel that we needed to distribute. The sales information was centralized in one area, so we automated the process of putting the information into Excel so everyone could help themselves. The benefit we get from this is increased efficiency. The bot performs the tasks four times faster than a human. Our goal is efficiency, not replacing bots humans with bots. We wanted to do more with the eight people we had and allow people to focus on what was important.

We got what we wanted, but the implementation took slightly longer than expected because we changed our methods and partners. We had some issues with our partner at the beginning, but we implemented the software in one or two months. It was fast.

I think the person in charge over there has the same mentality now, but we wanted to automate everything that is transactional or everything that impacts the client at the end of the day. We were looking to use AI to make development or programming more efficient, like finding some codes. I know Automation Anywhere has some kind of AI incorporated in it that can read PDFs and stuff. That would be nice to use, but I haven't had a chance to implement it.

We were working on a system called AS 400. Automation Anywhere performed well on that old system. It handled complicated processes. I had to review different menus and screens and give resources, storage, and databases. That's complicated.

We found a local Automation Anywhere expert and then trained someone inside the company to be a developer. This person had technical skills, so it was easy for him to understand the things in Automation Anywhere. The learning part was kind of quick, but I don't think that would be easy for a normal business user. I think it would be more complicated for a normal business user. I won't say that I learned all about Automation Anywhere, but I know how to automate simple tasks I learned by watching some videos and checking the community forums.

The Insight feature could be improved. I don't think there's a lot of information about how to use Insight, so you have to try different scenarios to understand that feature better.  

If I compare Automation Anywhere with UiPath, which has something cool that lets you automate a workflow. We have no positive response when we try to use it with Automation Anywhere. We are doing everything by code and the drag-and-drop component.

I don't think it's easy because Automation Anywhere is marketed as a low-code solution, but it isn't low-code at all. It requires some programming skills, and I don't think it would be easy for a non-technical user to program something on Automation Anywhere. 

One challenge the company faced while integrating Automation Anywhere was people. The IT department is big and has been divided into different areas, including databases, infrastructure, and support. To adopt automation anywhere, you have to put everything on the table and see what you want to do.  I also require resources with the capabilities and technical skills to program in Automation Anywhere.

We have used Automation Anywhere for four years.

I rate Automation Anywhere support nine out of 10. The support is good. The team from Colombia responsible for selling in Latin America can provide whatever you need. I don't have any complaints about that. They are always willing to offer you proof of concept in case you have to use it. I talked to somebody in Colombia because we wanted to do something in terms of proof of concept about document automation because we had so many processes that included PDFs. 

Positive

Automation Anywhere is deployed on the cloud, so I think it was very straightforward and fast. It took around one to two weeks.

Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it.

We also evaluated Blue Prism.

I rate Automation Anywhere 10 out of 10. I would recommend It for a medium-sized or enterprise business. Because of the cost, it isn't appropriate for a small business. The solution itself is good, but it isn't a low-code product.

We use Automation Anywhere to automate specific use cases for our clients. The majority of use cases fall under the logistics and finance departments.

Our organization utilizes Automation Anywhere on the Automation Anywhere private cloud infrastructure.

We implemented Automation Anywhere to automate repetitive tasks and save humans time to focus on other tasks.

Automation Anywhere is easy to use with basic knowledge or training.

The learning curve is easy. We can learn how to use it within one week. There are a lot of courses available for Automation Anywhere.

Automation Anywhere Co-Pilot is designed for situations where humans and bots work together, especially useful when users need to enter specific details during the automation process itself.

It has helped our clients significantly increase their production and has freed up time for employees to work on other tasks.

We have integrated Automation Anywhere with our SQL database.

Adding automation into workflows and APIs is easy.

Automation Anywhere helps save organizations time and money. 

Automation Anywhere's OCR functionality stands out as the most valuable feature for us, as it allows us to swiftly extract data for repetitive tasks, significantly boosting our efficiency.

OCR technology could be more inclusive by offering a wider range of supported languages, as its current selection is limited.

I have been using Automation Anywhere for four years.

Automation Anywhere is stable.

Automation Anywhere does a good job of providing automation at scale.

The scalability of Automation Anywhere has impacted our ability to expand across more processes.

There was a time when the technical support was not able to provide an exact solution for my query.

Neutral

While I've used UiPath, I prefer Automation Anywhere for its user-friendly interface and competitive OCR capabilities. Automation Anywhere's bi-directional flow, allowing both graph and sequence views, offers greater clarity compared to UiPath's linear flow.

The initial deployment is straightforward.

I would rate Automation Anywhere nine out of ten.

Automation Anywhere requires maintenance and updates semi-annually. For an experienced person, it is an easy task.

We have eight people on our team who utilize Automation Anywhere.

I recommend taking advantage of Automation Anywhere's trial version to thoroughly test its capabilities within your specific environment before committing to a full deployment.

I use Automation Anywhere for SAP, email, Excel, and web automation. We first try to understand the process and check whether it can be automated. Some processes require human intelligence and a human touch. If it's a completely goal-based process, you can consider it as a potential use case. After that, we conduct a complete analysis, based on which we set up the modules and proceed to development. 

Automation Anywhere helps us save time by replicating manual processes so our users can focus on other areas and perform meaningful work. It helps us automate repetitive tasks. We started with version 11. After that, they upgraded to 2019, and now there is Automation 360. Clients were frustrated with version 11, but 360 has a lot of good features. When 360 came out, the clients needed to spend money on the migration because they had to do some testing. 

It has saved the clients time. I would say reduces the time spent on these processes by about 30 percent. I can't say how much they save because I'm a developer and not involved in the business side of things. I don't even know what the license costs.

In one of our client's use cases, the user needed to log in at 6 a.m. because there is a trigger in Salesforce that happens around 9 a.m. Before 9, they have to do all the manipulations and place the files into a particular location. She had to start early in the morning to get all this work done. Now, with Automation Anywhere the bot handles all of this. Her job is so much easier.

I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format. The solution doesn't require much of a technical background. I'm from a mechanical engineering background and don't have any prior experience with coding. I only know the basics of SQL. Even a business user who is willing to put in some hard work can learn and do some small things. The learning curve depends on the complexity of what you're trying to do. For me, one month was enough to understand the solution. 

We have begun exploring Automation Anywhere's AI features, but we have some limitations. We need to adopt rule-based automation, and there are still some use cases we cannot do. With AI, we can do some more use cases. We have done some POCs, but haven't done any projects where we integrated ChatGPT because we cannot put some of the things as a rule. 

It's easy to integrate automation into workflows and APIs. We just need to know where to pass the parameters or the details. If you have that knowledge, it will be easy.

Automation Anywhere's stability could improve. It isn't completely stable, but it's getting better daily. 

I have used Automation Anywhere for four years.

I rate Automation Anywhere seven out of 10 for stability. 

I rate Automation Anywhere support nine out of 10. I have raised multiple tickets with Automation Anywhere, and they usually respond within hours.

Positive

I previously worked with AutoIQ and Blue Prism, but it was a while ago. 

The deployment time depends on the process. If the processes don't have any dependencies, we just need to move the code to public and schedule it with the necessary configuration. The configuration is related to the process, not to automation anywhere. The processes require some maintenance after deployment. The number necessary to maintain them depends on the client. 

I rate Automation Anywhere nine out of 10. It only requires scripting for complicated jobs, but non-technical users can handle simple processes or those that are moderately difficult.