Automation Anywhere Reviews

I use Automation Anywhere to automate processes for other businesses.

Automation Anywhere is user-friendly for individuals with a technical background and can also be utilized by those without specific knowledge.

The learning curve for Automation Anywhere is easy. The steps are nicely designed and of high quality, making it easy for users to learn.

Automation Anywhere has helped our customers' organizations speed up their processes and reduce the workload for their staff.

It offers automation at scale, enabling our customers to accomplish their objectives.

Integrating RPA bots, APIs, business applications, and documents is easily achievable with Automation Anywhere.

Automation Anywhere has helped to increase automation consumption.

The dashboard has room for improvement.

I have been using Automation Anywhere for one and a half years.

It is stable.

Automation Anywhere is scalable.

The technical support has been helpful, and we have not experienced any delays.

Positive

We used Power Automate before switching to Automation Anywhere as per the client's request.

The initial setup is straightforward and takes one or two days to deploy.

I believe our clients do see a return on investment because they continue to use the solution for their automation needs.

I think the pricing is reasonable, but clients often perceive it as expensive. This perception might change once we see the benefits, understand the full process, and realize what is required to achieve our goals.

I give Automation Anywhere an eight out of ten. Power Automate has better cloud flows.

For those who prefer API integration over robotic process automation, I would use an API if it's more logical to do so. It all depends on the situation. If I need to fill some Excel documents, I will use bots; and if I need to display that data on a web page, I will use APIs if available.

Automation Anywhere is used by our customers for automation support.

Developers can easily utilize Automation Anywhere. For individuals with no prior knowledge, there is a university website available for training, and I also provide assistance in training my customers.

Automation Anywhere has a short learning curve. It takes five days to train new users.

We have seen the benefits of Automation Anywhere right from the start.

Automation Anywhere ability to provide automation at scale is good.

Automation Anywhere can quickly and easily integrate with RPA bots, APIs, and business applications.

It has helped our organization increase automation consumption.

The dashboards are excellent.

The regional distribution in Turkey can be improved.

I have been using Automation Anywhere for six years.

We have two customers who use Automation Anywhere on the cloud and two customers who use it on-premises.

Automation Anywhere is highly stable.

Scaling Automation Anywhere on-premises is difficult, but in the cloud, it becomes easier.

The technical support team is extremely responsive.

Positive

The initial setup is straightforward. The deployment can be completed by one person within an hour.

The implementation is completed in-house.

The cost of Automation Anywhere is high in Turkey due to the weak economy.

I rate Automation Anywhere a ten out of ten. I recommend Automation Anywhere to others.

APIs are easy to connect, and I highly recommend integrating APIs over robot process automation.

Automation Anywhere is easy to maintain and update.

We maintain 50 bots, and each of them requires five minutes to install.

We're using Automation Anywhere to automate and schedule some processes. 

Many tasks take a long time for a person to do them. Automation Anywhere enables us to do those jobs in less time. Our overall automation consumption has increased by about 80 percent since we started using AA. 

Automation Anywhere is easy to use, even if you lack technical skills. People without deep technical expertise can easily develop scenarios.

Automation Anywhere could add a few technical features to the UI and some better reporting or validation about whether processes are running successfully. 

We have used Automation Anywhere for only two weeks. 

We haven't used the solution for very long, but it seems stable so far. 

I rate Automation Anywhere eight out of 10 for scalability. 

I rate Automation Anywhere support eight out of 10. 

Positive

I was around for the deployment, but I didn't set Automation Anywhere up. The deployment only required one engineer and took a day to complete. The solution hasn't required any maintenance in the short time that we've used it. 

Automation Anywhere is a subscription-based service. I think the price is reasonable. 

I rate Automation Anywhere seven out of 10. It's a good tool that supports a lot of scenarios, and it can save you time and money. In some cases, you can use API integration, but RPA makes more sense for other tasks because you don't need to develop anything. 

We are a distributor of Automation Anywhere in Malaysia, and our focus is on solving business problems related to accounting, reporting, network operation centers, and first-level troubleshooting.

We deploy the solution on both AWS and Google Public Cloud.

Since we are the distributors of the solution, the improvements provided by Automation Anywhere vary for each of our customers.

The drag-and-drop feature is valuable.

Once we deliver to the customer, and they see the code, they can truly understand it without needing programming knowledge. As customers don't want to rely on vendors constantly.

The analytical dashboard in the Control Room could use some improvement. Currently, it's quite basic, which can pose a challenge when customers require more advanced features. Of course, different customers will have varying needs and expectations, so there's no one-size-fits-all solution. However, I believe it would be helpful if our team could have more flexibility in developing a more sophisticated analytical bot to meet these diverse demands.

I have been using the solution for five years.

The solution is stable.

The solution is scalable. We use the solution in multiple locations.

The technical support is good.

Positive

I previously used UiPath and WinAutomation by Softmotive but Automation Anywhere is easier to use.

The return on investment that our customers experience with Automation Anywhere typically revolves around the saved processing time and reduced headcount.

Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure.

I give the solution an eight out of ten.

I recommend Automation Anywhere to others.

We use Automation Anywhere to automate all the repetitive tasks that was previously done manually by individuals and to reduce the risk of human-errors so we can save time and money, It's like creating a digital employee that will work more quickly and accurately than humans. We mainly use it for the service desk tasks and to handle requests and also to create invoices and approving bills in finance and accounting departments, And we're implementing it into all of our departments since we found the benefits of it.

We have solved many problems we had in the past before using Automation Anywhere, Mainly we saved a lot of time and money, We reduced and minimized the risk of human-errors and got rid of all the manual repetitive tasks so we can focus on the core of our business, All the people in charge of supervision are dedicated now to a more important tasks. We succeed to reduce the response time of our business processes and this increased our performance and effected on our overall, But then when we started implementing RPA solutions for our clients, We had to switch to another product with an easier implementation and more friendly interface.

The most valuable feature for me is the power of AI Technologies involved in Automation Anywhere's IQBot such as Natural Language Processing, Computer Vision, Fuzzy Logic, and Machine Learning to automatically classify, extract and validate information from business documents and emails, I also like the Bot Insight to analyze and optimize the processes, I also like the visual flow charts and the drag-and-drop actions, I like the cloud infrastructure and security and the lightweight web-based architecture. 

They need to improve the REST Api Documentation because its not well detailed or clear enough for beginners, They need to provide some out of the box AI and ML functions such as Image classification and Objection Identification, They also need to improve the real-time data and analytics,There is less support for various data types, The .NET Framework is not completely supported and they have to add more features to fully support the .NET, Last advice is to add an option for developers for Graphical View along with the Code View option.

It can be used for customer service support, data extraction, data migration, and software installation. There are so many ways that it can be put to use in a business.

I am still learning to develop it both on cloud and on-premises. I am using the community version of the solution. Our subsidiaries are also using this solution. They are still going through some training.

The data capture feature is very valuable. I know there are also some elements where you have to be able to incorporate AI, but I haven't gotten to that level yet.

The data migration could be better.

I have been using this solution for about three months.

The solution is stable.

It's scalable.

I would rate this solution 8 out of 10.

I'm happy with the features I've used so far.

The installation is quite straightforward. At first I was having an issue with the password that was supposed to be sent to my email, but then it came in. Aside from that, I didn't have any issues with installing it.

The solution can be installed by yourself.

There is no technical team needed for deployment and maintenance.

I have also looked at UiPath and Blue Prism, but I am very comfortable with Automation Anywhere.

We do the implementation of Automation Anywhere.

It is easy to use. It helps to reduce your man-hours and manual effort.

Excel automation or the activities for Excel is an area of improvement.

It has been about three years.

It is quite stable.

It is quite scalable.

We have definitely seen a return on investment with this product.

It is a great product. Automation is the key, and Automation Anywhere is a good tool to use. It is great to have it.

I would rate it an eight out of 10.

We use Automation Anywhere to create robots. Basically, the purpose of this tool is if we have any employee doing daily repetitive work, where he does not have time to work on it but he still has to do it every day, we can automate those kinds of projects by using this tool, and we can reduce the burden on the employee. That is the basic use of the Automation Anywhere tool.

In terms of benefits to our company, with this tool we can release the employee from their routine work so that they can concentrate on their other work, like doing innovative things. They can get rid of the regular, routine work.

The feature of this solution that I like the most is that it is coding free - it is a coding free tool. It does not need much coding at all. For all the activities you just drag and drop. That is the best advantage of this tool.

In terms of what could be improved with Automation Anywhere, there are a few areas. They could improve the environmental stabilizing issues. There are a lot of environmental issues when rolling over from one environment to another, higher environment. This is the one thing they definitely need to look into. 

They also have to look into the document understanding process - the screen scraping of the documents, etc... 

In the next release, I would like to see, as I mentioned, better document understanding and screen scraping. There are a few more activities they have to include, like reading the particular column on the Excel operations. They can increase more activities like that.

Right now, there are a lot of complications and complexities involved when reading Excel - they could make that easier.

I have been using Automation Anywhere for almost two years.

We are not using the latest version. We are using 11.3.

In terms of stability, when rolling from one environment, like the production environment or development into other environments, like mixed environments, the application will not open properly or it may take time to open the application. At that time, the tool is not stabilized. It is not able to wait or capture the proper information and application.

Automation Anywhere is scalable

In our company, there are many developers using it and we rolled out around 149 bots, so I can't say the exact number. Different team members are using this tool, and they benefit from its use. Multi-projects are using this bot every single day.

I have reached out to support. There is a website for all we need. We can raise a ticket and can contact them there.

The initial setup is straightforward. The Automation Anywhere company supported us for the installation process. They are good supporters.

In terms of how long it took, that part will be taken care of by our admin team. We are not part of that process at all.

I am not aware of costs, but for every bot we have a license. That is what I know.

I can recommend Automation Anywhere. 

On a scale of 1 to 10, I would say, given the existing process, Automation Anywhere is a seven. As I suggested, if they improve the stabilizing, the screen scraping, the document understanding and some other activities, then definitely they can go ahead with that tool.