Automation Anywhere Reviews

As a developer, I improve our company processes through automation.

The company has been working with the solution for two years. In my area, we have approximately five bots running.

It interacts well with other software tools. Other automation tools have trouble with integration. 

The tool provides everything that we need to design a task. It is a complete tool.

The tool is user-friendly and easy to use. It is easy to understand how to automate a task.

The bot creation process is easy, manageable, and everything is well-organized for a developer. Everything is centralized.

I would like to have a command that allows me to add code, like C#. As a developer, this would be helpful.

The technical support is amazing. It is the best support that we have worked with.

Our CoE calculates our ROI.

Go to the market. You can see the difference between this tool and the others there.

The product has everything that I want. I don't have to look for another tool to integrate with it.

I am working on getting certified through Automation Anywhere University. The courses are good for people who have no knowledge regarding the tool.

We automate bots for our clients. We identify processes that our client need to automate. If we see that Automation Anywhere is the best platform for them, then we recommend it, and help them to implement some bots.

I work with South American clients.

The Control Room for the bots and its ability to connect bots with APIs are the most valuable features.

From my developer's point of view, the tool is pretty strong. Our developers are happy with the features that Automation Anywhere has.

Our developers are looking forward to code versioning.

I would like to see GitHub or GitLab integration in the next version.

It would be nice to have more screen scraping features for legacy systems. This needs improvement, because it doesn't work very well at the moment.

I would also like to see cloud capabilities, but they announced that is coming.

It took one to one and a years to scale to our current number of bots.

I have seen that the South American support is not as good as it should be. I would recommend them offering onsite support after the initial support. 

They offer onsite support at the beginning, and this works well. Once this team leaves, the client is not enabled to work with the product. During the second and third stages of the setup, the client then has to hire a partner to help them resolve issues and put things into production. 

We don't feel Automation Anywhere was there for our clients after the initial setup.

We measure ROI by saved time, FTEs reduced, and number of errors reduced.

Once the license is sold, the support could improve.

The main players in the market do pretty much the same thing.

Don't choose the platform first. Identify what you are trying to solve. Look out for the type of support that you will have in your region (local support). Assess the local support.

The developers have to love it, or they are not going to use it.

For some legacy systems, integration with other solutions is not as easy as it sounds. For standard integrations with other solutions, Automation Anywhere is alright.

I haven't used the cognitive document processing features.

The primary use case is from a compliance and regulatory standpoint.

We have been able to reduce our number of FTEs.

The ease of use is its most valuable feature.

While the ease of use for non-tech users is good, it could be improved.

I would like to see extensive OCR capabilities in the next release. That is a must.

They need to make the solution more robust.

The solution has been pretty stable.

It is pretty scalable, but it does depend on how you develop the bot.

The technical support is very good.

The initial setup is a little complex. For a person with a technical background, it is doable.

We have received 70 percent optimization using this solution.

I would recommend this solution. 

Look at the solution's capabilities and compare it to what your automation needs are.

It is leading the market from the automation standpoint.

The primary use case is for automating our mortgage and loan origination processes. 

We brought onshore a lot of what we were doing offshore, saving our company close to $20 million.

Centralized automation is its most valuable feature.

The bot creation process is relatively simple.

It is reasonably useful for developers. It can be a challenge for a developer, as it limits what they can do.

I would like centralized orchestration and better exception handling in the next release.

Because of the stability of the application and how it interacts with some of our legacy applications, it does cause difficulties.

The stability of the solution is getting better. We have had some issues with the Control Room stability, which makes it harder for us to manage the bots. This is in recent versions.

We are scaling up, but I don't think that we are scaling correctly.

The technical support is solid. They are pretty responsive.

The setup is mostly straightforward.

We used Ernest & Young for the deployment. They helped us get a lot of the work done.

We measure ROI through time and labor savings (FTEs). 

We save time through our reduction in cycle time: 30 to 35 days.

We looked at Automation Anywhere and Blue Prism.

Have your business plan well-developed.

The solution is reasonably wide open, so it integrates quite well with other solutions.

The IQ Bots are of limited use to us right now.

We don't use AISense, and the version of the application that we use isn't capable with Citrix.

We have a lot of systems filled with documents and PDFs, such as finance, accounts payable, and operations.

We just started and have only implemented one bot.

I would like to have a cloud-based version with support.

It took us three months to scale up our first bot.

The technical support is very good. We are very happy with them. It takes them time, but they do get results.

We were not using another solution prior to Automation Anywhere.

The initial setup of the software takes time.

We deployed the solution in-house.

We save only time, not money. We save 30 minutes every day using this solution.

We also evaluated UiPath and Blue Prism.

The IQ Bot is a very nice concept, and it will be very successful.

We use it to automate IT processes.

We would like it to be more user-friendly.

The scalability is good.

It took us a year and a half to scale from our pilot to the current number of bots that we have.

We measure ROI by number of man-hours saved.

We also looked at Blue Prism.

Start small. Pilot it for a couple of processes. 

About a year and a half ago, we started making a business case for the software. We now have 15 bots running.

• It is flexible and user-friendly. The flexibility is awesome.
• It is easy to learn. Coming from a programming background, it is easy to use.
• Its ability to integrate with other solutions is awesome.
• The cognitive document processing is very good.

I would like to see a bot button.

The technical support is very good. We now have a technician on-hand to assist us with issues, instead of reaching out to Automation Anywhere's technical support. 

The cost is affordable, which makes an easy barrier to entry for the RPA market.

We chose Automation Anywhere because it is user-friendly.

I would recommend trying it. Once you see it in action, you will understand its capabilities and how easy it is to use.

The bot creation process is pretty standard. We take an idea for a business process and try to standardize it. We put in development and test it a hundred times before putting in production.

Courses on Automation Anywhere University are very easy to learn. It provides a huge amount of training and learning exercises for you to learn how to use the tool.

I haven't used Citrix yet.

We are using it to automate tasks.

We have one bot in production. It performs okay.

Unattended use is its most valuable feature.

I would like better support for migration objects.

We have problems getting the bot to run in our non-production environment. It took a long time to get the bot to run in our production environment.

The technical support is mediocre. The support is sometimes really good, and sometimes it is really bad.

The setup was very difficult. It recognizes the correct fields that you put into it, but it resulted in complex scripts.

We did the deployment in-house.

I don't think that we have seen ROI yet.

Know what you are getting into and do your research.

Attended automation is okay. We had some challenges around testing.