Auvik Network Management (ANM) Reviews

My main use case for Auvik Network Management (ANM) is typically monitoring our devices on the network to make sure everything's online, as well as monitoring logs getting sent from the devices to make sure they're all looking good.

Recently, Auvik Network Management (ANM) helped me catch a network issue when a network went down, and we were able to assess it before they even gave us a call, which allowed the downtime to be at a minimum, which would not have been the case before without Auvik Network Management (ANM). Because of Auvik Network Management (ANM), we were able to minimize the downtime for our customers and their businesses and allow things to keep going.

Right now, we're still in the process of setting everything up, but for the most part, everything is running smoothly.

In my opinion, the best feature Auvik Network Management (ANM) offers is the flowchart we get with monitoring our entire network that picks up all of our devices. It's much more streamlined and more user-friendly, making things much easier to see in the grand scheme of things, especially when I'm dealing with multiple devices. Being able to see where each one individually is in the flowchart is really nice.

Having that user-friendly overview absolutely impacts my daily work and troubleshooting process because we can also see what devices failed, which network failed, and why exactly it failed. We can find out what caused the failure as well. Overall, it makes it much easier when things fail.

The impact of Auvik Network Management (ANM) on my organization has been nothing but positive. The flowchart makes things much easier. Being able to get notifications of when something goes down before the customers even know is also really nice, or before they give us a call. This is because it minimizes downtime on their part and also makes it much easier to identify what caused the issue.

I have definitely seen specific outcomes with Auvik Network Management (ANM) in that it has caused us to be much faster at responding to incidents for our customers.

As of right now, I haven't run into any issues where I can see an improvement for Auvik Network Management (ANM). Everything has been running pretty smoothly, and any issues I have had have already been answered by customer service from Auvik Network Management (ANM).

I take off that one point for Auvik Network Management (ANM) due to the initial setup. When we started off, we were getting a bunch of notifications and a bunch of useless information, such as a printer being out of paper. That took a bit longer to figure out how to turn off that notification than it should have. We would've been better off not having that on by default and having to turn it on if we really wanted it in the settings.

I have been using Auvik Network Management (ANM) for about two to three months now.

Auvik Network Management (ANM) is stable.

Auvik Network Management (ANM) has huge scalability. I don't see any downsides, as we have the ability to scale a lot, especially with us being an MSP and getting more customers. We can definitely scale it by a lot.

My experience with customer support for Auvik Network Management (ANM) has been that they've been giving good answers.

I previously used Domotz before Auvik Network Management (ANM), as it wasn't giving us as much information as Auvik Network Management (ANM) was giving.

Auvik Network Management (ANM) is deployed in our organization as a public cloud solution.

My advice for others looking into using Auvik Network Management (ANM) is to make sure you look at the settings if you go with it or do a trial. There are some niche settings that you will have to turn off that could be annoying, especially if you manage multiple customers, such as the printer being out of paper or out of ink. That would be a pretty annoying one to have to deal with. I rate this product a nine out of ten.

My use case for Auvik Network Management is that my company manages a lot of network devices along with Windows servers, and it's a tool that, when we integrate it with Windows Server by configuring the SNMP protocol, automatically gives us full network topology. It shows how every device connects and traffic flows in real time, providing us with a centralized dashboard for every device.

We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time.

Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information.

I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization.

Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome.

The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually.

Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. 

Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results.

Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard.

The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network.

We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication.

It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices. 

Whenever there is some downtime, for example, if one device is down, I can directly go to the dashboard and hover over that device. It gives me more details about when this device went off and its behavior. It reduces downtime while improving security. The automated process saves me a lot of time. I can ping or traceroute from the source to the destination.

Auvik Network Management is very easy to use. I have real-time network visibility, where all devices such as hubs, routers, firewalls, and servers are in one place for me to check.

For new users, the initial setup and customization of Auvik Network Management can be a bit complex, especially for those without sufficient experience in network or IT tools.

I have been using Auvik Network Management for approximately one year.

I haven't experienced any downtime. We have maintenance windows, but they notify us in advance.

In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.

I would rate the scalability of Auvik Network Management as a ten out of ten.

I would rate the technical support for Auvik Network Management as a nine out of ten.

Positive

It is not very easy. I did the deployment step by step. It's easy to configure and manage. We have a mixed deployment with both cloud and on-premises setups. 

It takes some time. We had different sites, so it took us two to three weeks.

My team had two to three people for deployment. We have about 24 users who work with the Auvik dashboard.

Auvik Network Management saves me 40% to 50% of our time.

Pricing for Auvik Network Management is genuine. I would categorize its pricing as good.

It is very nice. There are other solutions, but I find Auvik Network Management very nice. The graphical dashboard gives real-time, centralized data. I can see every device connection or traffic flow in real time. It's a very nice and easy-to-use platform. Other tools have other issues. Some of the tools don't diagnose in such a way. Auvik's centralized dashboard gives us all the information in one place.

I would definitely recommend Auvik Network Management to other users because it's a very handy, easy-to-use tool with a centralized dashboard that allows for seamless troubleshooting across various environments.

There is a centralized dashboard for troubleshooting or working seamlessly across cloud, hybrid, or on-premises environments. The security and compliance are also very good. PRTG is also a very nice tool. These two tools are very good to use in a big company environment.

Overall, I would rate Auvik Network Management a nine out of ten.

We provide student accommodation, and what we use it for on a daily basis is monitoring the 36 sites for close to 18,000 students. We've got VPNs running to all of those sites. We need the VPNs, and there are biometric and CCTVs along with the access points. 

Auvik Network Management (ANM) is fantastic because we can monitor all the way down to the port level and the switches. It helps to know where the problems are. It picks up network anomalies and misconfiguration; for instance, if an access point isn't working. We had one site where 19 access points were down, and they were in the same area, so we knew it was a switch. It just pinpointed which switch it was. In Auvik Network Management, we can put in one of those access point names, and it shows exactly which switch it's connected to, so we can go directly to it, power cycle it, and solve the problem a lot quicker.

The network map in Auvik Network Management provides a real-time picture of our network, site-by-site. It's something that they've been working on for quite some time now, which keeps evolving. In our case, where we try to look at all 36 sites, sometimes there can be a lot of noise. The global map is too noisy at times, whereas if you're on the site itself, the map is great. The near real-time updates are spot-on.

Utilizing the automated documentation capabilities in Auvik Network Management is super easy for my team. However, it's not a feature we use frequently for documentation. I'm generally the one who would use it. For example, at the moment, we are busy with an audit, and I've extracted a lot of information using automated documentation.

For us, the network map in Auvik Network Management provides full network visibility. For the auditors, that's too much noise. They don't typically want to see all the endpoint devices, such as phones, laptops, and workstations. They would just prefer to see the core network, so we have to filter out a lot of that to provide that information.

Real-time performance insight is very important for my company since the students are quite demanding, and you can't really wait for 30 minutes to get a refresh to start troubleshooting. The near real-time updates are super important to get quicker resolution times.

Auvik Network Management has absolutely helped us decrease the mean time to resolution. Regarding the problem that we had with the access points, where they were all down, we could have gone to each switch to see if there was a problem. But the fact that we could go onto Auvik Network Management, see where one of those APs is connected, allowed us to pinpoint the switch straight away and go directly to it. It's exponentially less time spent on resolution.

For troubleshooting network issues more proactively, the information notifications from Auvik Network Management help significantly. They notify you about possible configuration misconfigurations, and you can check what they're suggesting. It acts almost as proactive remediation because it has not caused an issue on the network. Generally, when you make the suggested changes, that typically improves the overall network speed or solves any intermittent issues that were possibly due to misconfiguration.

The automated alerts in Auvik Network Management influence our ability to minimize support tickets. We use a service desk, so if we get multiple alerts for a site, we know it's down, allowing us to publish an announcement on the service desk about the site being down. Any calls from the students about Wi-Fi not being down can be bucketed together, turning what could be 900 individual tickets into one ticket for a site instead.

Automated processes in Auvik Network Management definitely contribute to saving time. With the integration, we have webhooks going into Teams, so automated notifications come through about different alerts. If it's a severity one, they come to me and my two ICs, while junior and mid-level techs get the day-to-day ones in the Teams channel. Instead of going into Auvik Network Management, they receive notifications on their mobiles, which saves time, as they can directly address the issue without logging into the platform.

What I find most valuable about Auvik Network Management is the statistics it provides over the months, which are valuable to consumers. I use reporting every month for reporting to the institutions, so for me, that's the most beneficial. The day-to-day stuff is also super helpful, but for my position, the reporting is what's critical.

I find the interface of Auvik Network Management dead easy. We've had new technical staff start, and we've given them access almost immediately. Obviously, not read and write access, but we've given them read access, and they found their way on the platform relatively quickly. It does get more technical when trying to set up trafficking stats, but there is general ease of use and simplicity.

The global dashboard needs work, and I'm not the only one saying this. The current dashboard shows a map of the country and all the sites, but many of our sites are in one city, resulting in 17 sites all having those pin drops sitting on top of each other. That view needs to be looked at in my mind. They could possibly spread it out or allow editing so that you don't have all the pin drops on top of each other. The global map can also show only medium, critical, or high alerts rather than details. For instance, if a printer's toner has run out, it is not critical. Our call center relies on that information, but with all the alerts overwhelming them, it's challenging.

They have a forum where users can place their suggestions for desired features. One item in development is how different VLANs are displayed on the network, with not just these orphan devices but also different colors for different VLANs. That's the one thing that I find is missing at the moment with the network view.

I have been using Auvik Network Management since 2022.

I have contacted the technical support or customer support for Auvik Network Management. The challenging part there is the timeline; they supposedly have a longer support timeframe now. There are different people in different time zones, but there still seems to be a wait. I usually start around 5 a.m., so I catch some of the representatives from the US; it sometimes works, but often includes an 8-hour delay when we have a problem. Even though they've extended the contact support hours, I still experience some delays.

Neutral

The previous company I worked with used SolarWinds Orion, which I believe has a different name now. The cost of it is exponentially more than Auvik. It's a great platform. It has a lot of potential. However, for what we need, Auvik Network Management is perfect, especially at the cost.

It was super easy. It took us a day and a half to fully deploy Auvik Network Management. It was really quick—there were fine-grained details that took longer, but to get all the sites recognizing it, it took us a day and a half, and it was up. We had used it through the service provider in the past, so we were aware of the platform.

Auvik Network Management does require some maintenance on our end.

Sometimes devices don't get deleted when they've been offline for quite some time, or we make a certain change. We changed the firewall at one of our sites from a CheckPoint 1800 to a CheckPoint 2000. It still has some of the configuration from the previous one. We have had to delete the actual firewall and let it rediscover, but every now and again, there's a mismatch in the data. It seems that it is keeping that in the database somewhere that hasn't been overwritten or cleared properly. The associated information to a MAC address or a serial number is not cleared. That's something we'll need to clean up.

Auvik Network Management has definitely helped reduce business disruptions related to network issues. In the beginning, we were with a service provider, an MSP, that charged us three times the price of what Auvik charges us now, putting on such a huge markup. They charged us for support calls, which Auvik doesn't charge for. The service they were delivering wasn't effective, with lots of misconfigurations and real-time updates not happening properly. Now that we've been dealing directly with Auvik Network Management, the network is in a much better state. We are aware of VPNs that are going down, sites that are going down, or devices that are going down. We know that monitoring is correct because we've set it up properly the way we wanted it. 

Over the past year, a lot of work has been happening with the alerts and how we can fine-tune those. We can filter out a lot of the noise with the alert. For instance, if a site went down, we do not get alerts for each downlevel device. We get one for the primary device, and that's it. It will keep on repeating the info that you set on that. A lot of work has been done with the alerts. It's a lot more hands-on now. We are more aware of what's happening on each of our networks. There has been some fantastic work done.

I would rate Auvik Network Management a nine out of ten.

My main use case for Auvik Network Management (ANM) is primarily for network management and network monitoring, which represents the major requirement.

I configure Auvik Network Management (ANM) on all network equipment, including Cisco routers, switches, and Fortinet firewalls to monitor the ports and their usage, memory, and all system status, whether it is going up and down. Everything is monitored through Auvik Network Management (ANM).

The tool also provides visibility into how the network is connected, which is where Auvik Network Management (ANM) helps significantly. Additionally, the latest firmware and firmware upgradation cycle are monitored through Auvik Network Management (ANM).

Auvik Network Management (ANM) offers the main tool for monitoring network devices and alerting.

The inventory management and alerting feature of Auvik Network Management (ANM) stands out, where if any port, interface, or device goes down, an alert is sent, which brings us into action to mitigate the issue before users contact us about what is down.

Auvik Network Management (ANM) serves as a backbone for monitoring and proactive and reactive responses, which is faster than before. Previously, monitoring was lacking and proactive or reactive time was very delayed because timely alerts were not being received. Now, before a user contacts us, we know what is down and we are trying to mitigate the issue or we are in the process of mitigating the issue.

Auvik Network Management (ANM) saves time because it has a monitoring and alerting feature, which was required for time-saving, and it saves many ticket creations, therefore saving considerable time.

In Auvik Network Management (ANM), there is one problem observed. Devices need to be unmanaged and managed when changes are desired, rather than applying changes on the live system and getting them applied immediately once changed.

I have been using the solution for approximately six to eight months.

Auvik Network Management (ANM) is very stable and there have been no issues with Auvik Network Management (ANM) cloud-based tool at any time.

Auvik Network Management (ANM) is able to handle scalability as the network grows.

There have been one or two interactions with Auvik Network Management (ANM) support team, and those interactions went well.

Auvik Network Management (ANM) is not costly, but pricing is based on how many licenses are taken, and that can be improved.

Auvik Network Management (ANM) is a good product to choose because it has good options, is easy to adapt, and easy to integrate into the current network architecture. The overall review rating for this product is 8 out of 10.

My main use case for Auvik Network Management (ANM) is to manage my office network. I currently use Auvik Network Management (ANM) for managing my network, and for any configuration changes or security policy, I apply directly from here to all devices.

The best feature that Auvik Network Management (ANM) offers is the auto discovery feature, which discovers all the devices from my network automatically.

The auto-discovery feature helps me day-to-day by saving a lot of time. Auvik Network Management (ANM) positively impacts my organization by creating alerts if any device is turned off or down, and it also creates a network topology map, which is very helpful.

The alerts and the network topology map have helped my team by saving a lot of time and preventing issues. For instance, I recently faced a network down issue, and this tool helped us identify which device was related to the network down.

Currently, there is no need for any other improvement, as Auvik Network Management (ANM) is a very mature product according to current market technology.

I have been using Auvik Network Management (ANM) for the last two years.

I chose eight out of ten because sometimes I face slow performance issues, which is why I am cutting two points from the score.

Regarding Auvik Network Management (ANM) AI capabilities, its governance and security are very good. As for Auvik Network Management (ANM) AI capabilities, its accuracy and reliability of output are very good. For the current market, it is very good, and all the features will be available in this tool.

Auvik Network Management (ANM) is a very mature product that I am using in network management, and it is very good according to the current scenario and all the availability. If you are looking to manage your network, Auvik Network Management (ANM) is a very good tool. It is helpful to draw a diagram with all the topology, and it helps to manage everything in a single dashboard. No other tool is available like this. I rate this product eight out of ten.

My main use case for Auvik Network Management (ANM) is network monitoring. I will install a collector on our customer's network that monitors SNMP traffic and syslog to give us information about the current status of equipment or throughput issues. It allows us to monitor and troubleshoot and know about issues before the customer really even becomes aware of them sometimes.

Auvik Network Management (ANM) offers monitoring and alerting on potential issues as its best features. The ability to tune the alerts to receive only the ones I am interested in stands out to me.

Auvik Network Management (ANM) is very easy to set up and is quick to get set up and integrated.

Auvik Network Management (ANM) has positively impacted my organization by giving us one place to look to get a full picture of a customer's network environment without having to jump to multiple dashboards. I cannot give a specific number, but Auvik Network Management (ANM) is very helpful when we have newer technicians that do not know the individual dashboards for separate components, but they can go to Auvik Network Management (ANM) and see everything.

Auvik Network Management (ANM) could be improved with a little more proactive tuning of alerts. Right now, getting them tuned in is a manual process, so automating that a little more would be beneficial.

I have been using Auvik Network Management (ANM) for about eight months.

Auvik Network Management (ANM) is stable.

We have had no issues deploying Auvik Network Management (ANM) for any customer, regardless of size, that we have attempted, and we have used it for both small and some of our larger customers.

Auvik Network Management (ANM) customer support is very good, very responsive, and very helpful.

Positive

We did not use a solution previously.

Auvik Network Management (ANM) is very easy to set up and is quick to get set up and integrated.

We do not have a business relationship with this vendor other than being a customer.

We have not really been using Auvik Network Management (ANM) long enough to give a hard metric on return on investment.

Auvik Network Management (ANM) licensing is very simple, and I feel the pricing was appropriate to the service they provide.

We did not evaluate other options before choosing Auvik Network Management (ANM).

Auvik Network Management (ANM) helps me catch issues probably once or twice a month, but it also gives us valuable information when we are working with the customer to troubleshoot other issues. I have rated this review as a nine out of ten.

We use Auvik Network Management for notifications and tracking anything that might be going up and down on our network on a daily basis.

There are times when we inherit issues from whatever company we acquire, and deploying Auvik Network Management on a site and having it map everything that it can find and pull down all of the configuration is absolutely amazing for network discovery. It helps us get up to speed faster, though it doesn't necessarily reduce our time to resolution.

Auvik Network Management has definitely helped our organization troubleshoot network issues proactively. There've been times when it's notified us about networking issues, and we've been able to reach out and get things solved before complaints from customers.

We get notifications to be able to instantly take action on network issues and start turning around tickets.

Auvik Network Management definitely influences the ability to minimize support tickets. There are definitely ways it could be better, but it definitely helps.

We have 88 networks everywhere, from Massachusetts to Washington and down to Florida. We don't have a whole network. We have 88 small networks that we monitor with Auvik Network Management. Generally, we do get whole network visibility on individual monitors. From an overall perspective, to monitor all 88, there are times when it struggles, but most of the time, it's accurate.

It took us some time to see the benefits of Auvik Network Management. The business I'm in is mergers and acquisitions. We acquire individual offices that are geographically distant and separated, so we have to integrate approximately 88 networks. We had to do some of that integration before Auvik Network Management could be immediately useful for us. After we start that process for each site, it becomes useful depending on how long we're able to get the merger process going. It usually takes about 6 months, but after we get our hands on and start to work with the site, it's usually about a month before we start seeing any sort of benefit.

There's no single feature I prefer. Overall, it's just a good product. It is easy to use.

Most of the time, the network map works great. When it doesn't work, it can be frustrating. Sometimes the network map just doesn't want to update as quickly as it should, which can be frustrating, but that's usually during the setup process. Once you've got through that pain, it's almost 99.9% of the time perfect.

Most of the time, there's a performance issue before Auvik Network Management notices it. It's usually a user telling us about it, usually because of some sort of cascading effect. Auvik Network Management sometimes catches the issue, but sometimes it just doesn't. However, we don't really use it for performance monitoring because we don't have many items that need to be monitored from that perspective.

They're working on improving Auvik Network Management. I don't know if we've bought all the features. We were looking at the server monitoring capabilities, and that seems to be really up our alley. It would be helpful if it integrates more with Windows Server event logs and other types of logs. There are many times when we see logs, and it would be great if it could filter and match when items pop up in the logs, and allow us to create alerts. Currently, it only supports syslog and similar protocols, but we need different types of log monitoring.

I have been using Auvik Network Management for about three years. In June, it will be three years.

I'd put the stability at eight out of ten. There seem to be decent maintenance windows, and sometimes we have issues with the traffic insight features. They just randomly go down. Our US4 cluster has gone down a couple of times, but overall, it's not bad.

It seems to scale pretty well. We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end. There is nothing that we've noticed.

I've contacted their technical support two or three times. The speed was pretty great, given that they weren't high-priority issues. Two or three times when I opened a request, probably within 4 hours, someone reached out, talked to me, and everything was resolved. It's pretty good. 

Positive

The initial deployment of Auvik Network Management was difficult the first couple of times. Once we figured it out, it was pretty easy. I can't blame Auvik Network Management for some issues because a lot of it is just Microsoft Windows. We have a heavy Windows environment. It uses WMI to discover devices and pull device information. If you don't have it configured, it doesn't work quite right. That means you have to figure out how to get WMI to work correctly, and that's a Microsoft problem, not really an Auvik Network Management problem. Their instructions are helpful. They don't quite go as far as we have taken it, but it's definitely helpful.

In terms of maintenance, we have to go back every once in a while and make sure the map is up to date with Auvik Network Management because we do a lot of network gear replacement. A lot of our maintenance is going back and just updating credentials. When we swap gear, we update credentials because whatever we've acquired usually has some poorly chosen passwords. It doesn't really require maintenance so much as keeping up with your gear.

We don't use the documentation capabilities of Auvik Network Management. That's the one feature that we have not engaged with too much because we also have IT Glue. We've got our ticketing system, so it would just be one more place to put documentation, and that makes everything kind of a mess. Technically, we generate the documentation just as Auvik Network Management would, but it's through the IT Glue interface. If we have the integration set up with IT Glue, their IT Glue will go out and pull down the configuration and information about the devices from Auvik Network Management and load it into IT Glue. We just centralized that documentation, so it doesn't make much sense to keep it inside Auvik Network Management.

I would rate Auvik Network Management a nine out of ten.

Our use cases for Auvik Network Management (ANM) are mostly for network monitoring and alerting purposes. It is primarily network-focused, such as switches, routers, firewalls, and not really end-user devices.

What I appreciate most about Auvik Network Management (ANM) is the alerting system. The alerting system is really accurate and on-the-spot, so there is no delay as it operates in real time. I can view all the connections and communications between switches and firewalls. Everything is real time when I view it, not from minutes ago. If we have an outage or issue with a switch, we receive the alert within a second without delays.

It is essential for my company to have real-time performance insight since we have experienced issues in the past where Auvik Network Management (ANM) did not alert us, and subsequently, a client from a site reached out informing us their whole site was down. We were trying to understand what was happening while using Auvik Network Management (ANM) and other options. We were relying heavily on Auvik Network Management (ANM). It is one of our network monitors. However, things did not work out as we thought. Real-time alerting is crucial since it relates to cybersecurity. If we do not have real-time alerting, we cannot monitor what is occurring in the backend. There is a saying that if you do not hear something, that is a good sign; otherwise, you get bad signs.

The interface is good yet could be improved. There are many elements that could be changed in the interface itself. There should be some sort of chart or alerting within the dashboard. In the overview section, these features are currently absent. When you get an alert, you must go to notifications, then within the device to identify the issue. It would be beneficial if everything was visible immediately upon logging in to the overview, such as machine performance and other metrics.

Regarding the network map and visibility, there are some issues. Many people have mentioned that the network map needs improvement, especially when handling numerous items. Currently, I have everything in place: printers, monitors, laptops, switches, and access points. However, I have three switches showing outside of the loop without explanation. This issue is persistent, not occasional. These switches appear disconnected in the corner, even though they are connected and online according to other platforms.

The presentation aspect needs significant improvement. We have government-related clients, and taking a screenshot of the current network mapping to send to them appears unprofessional. Although Auvik Network Management (ANM) provides network mapping, I still need to create my own network diagram to make it presentable for clients.

I have been using Auvik Network Management (ANM) for approximately a year and a half - maybe more.

I have not experienced any lagging or crashing with the system.

Regarding scalability, I cannot provide a complete assessment as we never exceeded approximately 1,000 endpoints. At that level, there was no lag, and the system operated smoothly.

I have not contacted their technical support or customer support as I usually resolve issues independently since it is a straightforward platform with numerous capabilities.

Neutral

Prior to this experience, I worked at Amazon where we developed our own tools internally. This is my first organization where we heavily rely on external source tools rather than developing our own.

I did not evaluate other solutions before choosing Auvik Network Management (ANM) as it was already implemented in my company before I started. The system was present yet unused as we were relying on other tools such as Ninja. Since we were paying for Auvik Network Management (ANM), I began mapping out the network infrastructure after joining. The response regarding Auvik Network Management (ANM) alerting has been positive, though feedback about the dashboard remains mixed. As long as it performs its alerting function effectively, it is doing a good job.

Auvik Network Management (ANM) does not require maintenance on my end.

I have explored alternative solutions such as Ninja. We onboarded Ninja due to previous issues with Auvik Network Management (ANM), and Ninja has performed exceptionally.

We're a customer and end-user.

Regarding gaining instant visibility into network health with Auvik Network Management (ANM), it is easy for experienced users. It may be challenging for newcomers. Once familiar with the dashboard and operations, it becomes easier to detect alerts, investigate issues, and implement fixes. I personally required training to understand how Auvik Network Management (ANM) works and how to navigate alerts.

I have not utilized the automated documentation capabilities. Auvik Network Management (ANM) does not help decrease mean time to resolution. 

I'd rate the solution six out of ten.

The use case of my experience with Auvik Network Management (ANM) was an upgrade for my network monitoring tool and the management of the network. It served as an upgrade for my company network and monitoring.

I appreciate the automatization of the dashboard monitoring, the automatic mapping of the network, and the easy deployment of the service. The interactive dashboard of Auvik Network Management (ANM) makes the work more productive and functions automatically. It is easier to work with the dashboard of Auvik Network Management (ANM). It is a significant advantage of Auvik Network Management (ANM) monitoring. I appreciate the personalization of alerts for the network, such as discovering traffic and the software for traffic analyzation. Auvik makes it easier to work with the network and makes my team more productive.

It would be beneficial if Auvik Network Management (ANM) made it possible to change or manipulate the interface, specifically the network interface of desktop devices.

I have less than a year of experience with Auvik Network Management (ANM), just a few weeks.

They have very good support for any trouble that I could have.

Positive

SolarWinds is provided to us from another provider's network service, a third party. The third party did not give us good SolarWinds service monitoring. We searched for a similar service and found Auvik Network Management (ANM), and after reviewing all their software and systems, we considered Auvik Network Management (ANM) to be much better than SolarWinds. However, the problem might be from the third party and not from SolarWinds. We are using SolarWinds for the moment but are considering Auvik Network Management (ANM) for a change. Because a third party gave us the SolarWinds monitoring, we cannot configure or maintain the service. We can only see the dashboard without any other options. I have used SolarWinds for five or six years.

The service is a bit expensive, but they can negotiate with us to make a better price for us.

Auvik Network Management (ANM) is not implemented in my company for now, but we had a demo. We do not have much experience with Auvik Network Management (ANM), but our first impression was very good. It is pretty easy to use the mapping tools. Everything is automatic, which is very comfortable for the work experience. I rate Auvik Network Management (ANM) eight out of ten.

We are an MSP company, and mostly we are targeting our network clients. Auvik Network Management (ANM) gives us a good way of understanding how the networks are connected. It is easy for us to use. We just need a network node and once it is connected, we get to know the whole network and the mapping, and everything is good.

Since the beginning, our network critical criteria are very low now with Auvik Network Management (ANM). For some of the clients we are using just the firewalls, and they were having thresholds and some congestion into that network. Auvik Network Management (ANM) was able to find that out from the WAN interfaces. That boosted our health and their confidence into our capabilities.

The backup and remote control feature of Auvik Network Management (ANM) is my favorite. It is pretty easy to use. Once you have the SSH and everything is working on both ends, if something is changed, such as a minor change in the firewall itself, it will get backed up automatically without any prompt or command. That is a good thing, and we can see who made those changes.

It is giving us full visibility through Auvik Network Management (ANM), but at times, it is a bit confusing since we have to go into the network map and select the right connectors. When dealing with layer one, layer two, layer three, we have to determine which layer we want to see and represent on the network map. But once we figure that out, it is easy to use.

It is not giving us false alerts, which is primary for us. Our previous tool was throwing many false alerts, and as per our SLA, we needed to reach out to our clients to check if it was a power outage or maintenance issue. Once we onboarded Auvik Network Management (ANM), those alerts are now minimal. We are not even getting one or two false alerts. This makes it easier for our team doing on-call rotation. In the nighttime, we only get alerts when something critical happens. We have set up alerts and configured everything appropriately. I am using PeerSpot for all the comparisons.

More options in the network map of Auvik Network Management (ANM) would be beneficial. Currently, we are just getting layer one, layer two, and layer three. They could give us a simple layout of the map, similar to when we are creating any network map in Visio or other software, it would be a good representation. We would not have to see the map in Auvik Network Management (ANM) and create another one in Visio. That would be a better option for us in general.

We have been using the solution for three years and some time.

The platform itself of Auvik Network Management (ANM) is pretty stable. They are doing their regular maintenance every second Saturday, which is also beneficial.

I would say Auvik Network Management (ANM) is pretty scalable.

I have contacted the technical support and customer support for Auvik Network Management (ANM) several times. They are very precise. Once we describe our issue, they know what the solution can be, and they are quick to give us responses. That is a strong point.

We were using Datto, and before that, we were using SolarWinds as alternatives to Auvik Network Management (ANM).

The setup is pretty easy with Auvik Network Management (ANM). It requires just six or seven clicks, and everything will be done.

For eight hours, one person is enough for deploying Auvik Network Management (ANM). If it is 24/7, we definitely need three people. Basic training would be sufficient, however, there are sometimes when you will require some experts.

Time to value is close to real time with Auvik Network Management (ANM). It is not exactly real-time, since sometimes updating into the map takes around two to three minutes, however, it is pretty close to real-time.

I only know the pricing for the first year of Auvik Network Management (ANM). After that, pricing is managed by my manager.

I would choose Auvik Network Management (ANM) without hesitation. It is stable, straightforward, and provides the right information at the right time compared to Datto.

We are not currently checking interface utilization or CPU, RAM utilization with Auvik Network Management (ANM), so I cannot say we are doing proactive maintenance. 

When rating Auvik Network Management (ANM) overall on a scale from one to ten, I would give it a nine.