Auvik Network Management (ANM) Reviews

My main use case for Auvik Network Management (ANM) is network monitoring, configuration backups, and remote management, which is the primary purpose of it.

A specific example of how I use Auvik Network Management (ANM) for network monitoring and remote management in my daily routine is that it automates network discovery by discovering all the networks in my environment, including many devices such as routers, switches, firewalls, access points, and servers. It continuously monitors the traffic, CPU, memory, and bandwidth utilization, and provides me with the entire report in a single console. It also analyzes the traffic flow, provides alerts, and for remote users, it shows utilization based on their communication with firewalls.

The best features Auvik Network Management (ANM) offers are the clarity of the report, Root Cause Analysis (RCA), faster processes, reduced network downtime, and the automation that has already been configured.

When I mention root cause analysis and automation, these features help me in my day-to-day work by providing proper reports in any situation, allowing me to give timely answers regarding the root cause when customers ask. This application helps me provide that report on time, which is beneficial, especially for network downtime. For example, I can upgrade any firmware or hotfix without any downtime.

Since using Auvik Network Management (ANM), I have seen a positive impact, including reduced report times, continuous monitoring of network traffic, faster incident resolution, and the ability to centrally control every network device. Regarding faster incident resolution with Auvik Network Management (ANM), before it took time, but now I get the results within five to ten minutes.

Auvik Network Management (ANM) can be improved with real-time troubleshooting and logs alerts, as it should provide real-time monitoring and logs alerts to help me perform actions immediately, along with the feature of automatic configuration backup, so I do not have to take backups of firmware and policies manually.

I have been working in my current field for the past four to five years.

Auvik Network Management (ANM) is quite stable.

Scalability of Auvik Network Management (ANM) is good, and I would rate it a nine on a scale of ten.

Customer support from Auvik Network Management (ANM) is good.

From the beginning, we have been using Auvik Network Management (ANM) technology.

I am from the technical department, so the pricing, setup cost, and licensing aspects have been managed by the management.

Auvik Network Management (ANM) was purchased from the vendor, not through the AWS Marketplace.

So far, we are satisfied with Auvik Network Management (ANM), and it is a return on investment, although details regarding money and metrics have been taken care of by the management team.

I am from the technical department, so the pricing, setup cost, and licensing aspects have been managed by the management.

I have not evaluated other options; we went directly for Auvik Network Management (ANM).

I would advise others looking into using Auvik Network Management (ANM) to choose the Auvik solution if they want close monitoring in their environment. I would rate this product a nine overall.

I used to work with an organization supporting multiple clients. We implemented Auvik Network Management for some of them, not all of them. 

It was interesting how fast Auvik Network Management could discover the network, how it kept monitoring it and updating us with alerts of any spikes in the traffic, and everything else. It was amazing.

Auvik Network Management reduced the downtime and sped up the recovery.

Auvik Network Management helped our entry-level technicians to solve more tickets on their own because it simplifies the process. It lets you find where the problems are faster. It gives you a clearer view of the situation, where you can see the complete network in front of you graphically. You can see all the devices and where the problem is. When you highlight one of them, you can see all the details.

Auvik Network Management decreased issues because it allowed us to monitor the entire network, all the devices, and check the alerts in a timely manner. We could deal with issues quickly.

The best feature of Auvik Network Management is simplicity. It is friendly to use. 

The dashboard is good. It gives a clear vision for all the aspects of the services that Auvik Network Management provides. We can go to different places and monitor, check, configure, and analyze traffic.

I did not have the chance to go through all the aspects or services that Auvik Network Management provides, but what I dealt with was good, and there was not much to complain about. However, its pricing was a little bit higher. 

I used Auvik Network Management for a couple of months. It was implemented in 2024.

It was stable.

We dealt with different clients, from small to large ones. We used Auvik Network Management on all of them. It was capable of handling all those clients perfectly.

We used their customer service directly. We did not rely much on the documentation. Whenever we had any issues, we used to call their support centers and book a meeting with them.

We had a couple of meetings with them. They introduced the product to us and explained how to deal with it. They had their own support, and we relied on them.

Positive

We used N-able previously. Auvik Network Management was implemented to replace N-able in a certain phase. N-able is similar to Auvik Network Management without the graphics, but it has alerting, monitoring, controlling, updating, and patching capabilities.

N-able is an old product. It is not as modern as Auvik Network Management. Auvik Network Management is easier to deal with and faster to get results from.

It was easy. Auvik Network Management was very easy to set up. It does everything by itself.

It was a matter of minutes to set it up. It did not take a long time to start gathering information. After we installed it on one of our machines, it started gathering information and drawing the network. It is very reliable.

The pricing was a little bit higher. They can work on that as everybody wants to save money.

I would rate Auvik Network Management a nine out of ten.

I use Auvik in a couple of ways. It is very good at keeping configuration files organized for us. We can review the changes to configuration files in our networking infrastructure equipment. It is also very good at creating maps and helping me visualize the troubleshooting of any infrastructure problems we have. 

By implementing Auvik Network Management, we were trying to get better visuals on our network and more transparency in our equipment because Auvik could talk to all of it. It was sort of agnostic. It did not require using a certain brand or anything. As long as you can SSH to it or terminal to it somehow, Auvik can read it.

At first, it was definitely just a new toy to play with, but I saw its benefits the first time we were trying to sort through an infrastructure problem with a Wi-Fi network that was older and having issues. We saw several warnings on several of our older switches. We would not have seen this stuff unless we had gone into these switches and read through these logs on our own, but Auvik was holding this data and giving us these warnings so that we could go in and sort out what was wrong.

It gives me all of my infrastructure points very well because I have programmed it to do so. In terms of individual endpoints or workstations for users, the visibility is not as excellent, but it is still good enough. We do not use the tool for that. For our purposes, it is a very clean interface.

Auvik has 100% helped to decrease our mean time to resolution. If I was not using Auvik to troubleshoot infrastructure problems, I would easily be adding another hour of work per problem or using another tool that was doing this. Everything is in one place, so I do not have to jump to different places to see the information. I can very easily filter through warnings and information.

Auvik allows us to spend less time on issue resolution but not on the setup and maintenance of the solution. Any time that we save allows us to do more research into something else that we are doing. There is always a value-add in shrinking troubleshooting time.

The interface is very good. I generally do not have any complaints about it. It takes me where I want to go and is easy to learn.

The dashboard is very easy to use if you set it up correctly at the beginning. We have it all labeled the way we want it to be labeled, and everything is quickly navigable. We can see all of our different locations. We can see any locations that have errors on our map so that we know exactly what to poke at and what to take a look at today. I have no complaints. With big networks, it does become cramped, but there are filters built into the map. I filter out the points I do not want displayed on the map, and then it is very readable.

There are a couple of items here and there that float around disconnected from the network map. That is annoying because they are defined as something that they are not. For example, I have a couple of workstations that it thinks are Wi-Fi access points, and it is a hard and tricky item to clean up. The cleanup or more granular functionality of the network map would be an interesting feature.

If there was a way to do some sort of remote desktop control for endpoints from Auvik, that would be an interesting feature because we have another product that we use for endpoint control to remote into somebody's computer. If Auvik had that, we might move from the other tool into the product that Auvik would offer. We already have that from Auvik to infrastructure devices, which is awesome, but if I could go one step further or one step down right to the workstation that has an issue, that would be a very interesting thing.

I have used it for at least three or four years.

It is better than it ever was. I feel like it was laggier when we first jumped on with Auvik, but over the last year, I have not even thought about any lag or stuttering.

It can be as big as it needs to be for us, but I am only familiar with how it is for us. It met our scale, and ours is medium.

The quality of support is very good. Everybody I have ever talked to in tech support over there or in training is very familiar with Auvik and very comfortable navigating people around it. They have a lot of confidence and capability. I am never disappointed in support.

Positive

For me, Auvik is pretty unique. I have not used many tools that:

• Create a map the way that Auvik does
• Have the configuration review that Auvik has
• Have SSH or terminal access to the tools that Auvik has

Auvik is all in one. I have used SNMP collectors and things but never had another tool like this.

It is deployed in the cloud. Its deployment was easy.

It was not very long to get it fully deployed. The training was longer than the deployment.

We had no consultant. It was Auvik and us.

You can set up Auvik with one person. As long as there is somebody from Auvik with you to do the training, you can set up the collectors yourself, for sure. 

In terms of maintenance, Auvik requires some review for the number of devices it is counting. We had an issue last year where we saw that Auvik was double-counting some of our devices, so we do have to audit the count to make sure that we are not being overcharged.

Auvik is expensive, but given how much we use it and how many hours it is saving over the year, it is justified.

There are no critical devices in our network that are monitored by Auvik at no charge. They are charging for everything. The first page you get to mentions how many devices you are paying for.

Auvik was our first choice because it fitted the use case that we wanted, which was the network control, and not a lot of things. When we started with Auvik, there were not a lot of solutions that offered that, or they were very expensive. Now we are staying with them because it is still good.

Pay attention during the training and definitely play with it after or during the training. Play with your release so that you can ask the questions that are relevant to your network.

We did a demo of SaaS Management with Auvik, and it was very interesting, but the price point was too high for us to justify the capabilities.

I would rate Auvik Network Management a nine out of ten because of the billing thing from last year where we were being double charged. That was disappointing to find out, but we have cleared it up now.

We use the solution pretty much for what it was designed for. We use it for network monitoring and its dashboards. 

We were trying to solve for visibility more than anything else. The monitoring we do is more preventative than remedial. In the time we've used it, we've migrated a lot. It's helping us more on the understanding and project management side rather than monitoring. 

The ease of setup is one of its most valuable aspects. 

The visibility and topology diagrams are great. The dashboarding is quite useful.

Its integration with ConnectWise has been the most beneficial for managing our network performance. 

Auvik is a bit of a capturing tool. For us, we can highlight the high-level elements and problems. Our network is relatively secure, so we haven't actually used it for alerting. However, it is there as a preventative and monitoring measure more than anything else. 

The interface is great once the configuration is done. 

We do get a real-time picture of our network. The visibility we get is around 95%, with the remaining 5% our fault, based on the way we're set up.

The solution has helped decrease our mean time to resolution. However, it varies, depending upon the severity, for example. It's reducing any networking tickets time to resolution somewhat. For example, we are moving some clients from one subnet to another, and in those circumstances, it's taking half the time for us to do that in a process way. 

If it's purely network monitoring, it's absolutely brilliant. It shows ups and downs, and provides a lot more information than you generally need. However, since we know it provides a lot more information, we use it for lots of different things.

It reduced our mean time to resolution by 20% to 30% across the board. 

For our second line, third line, our network teams, it has increased productivity and reduced time source solutions by about 10% to 15%. 

As with all SMP's monitoring tools, it's a little difficult to get exactly where it needs to be until you've completed your desktop.

We're a bit complicated as a use case as we've got data centers and clients. We're mixed management with multiple subnets. If the network was simpler, it would work perfectly. There are a couple of overlaps. Things could be clearer.

Things are easily confused if there are multiple data feeds. So, if we have a server with three of our network clouds, it won't necessarily get the hierarchy accurate. Being able to drag and influence them in the network map would make a lot more sense. Therefore, being able to influence the map manually and overwrite it or customize it would make a lot of sense.

I've been using the solution for about a year and a half. 

We have the solution in multiple locations, for example, in data centers, client sites, and offices. We don't have a huge amount of endpoints. We do have a cloud platform and use it to monitor that. Our clients are largely SMBs.

We've had no requirement to be in touch with support just yet. 

The only instance of reaching out was when we raised a query during the first time installation. It was a deployment query, and it resolved almost instantly. If we understood the solution a bit more, we could have solved the issue ourselves. 

There is good technical support documentation. There are elements that need to be kept up-to-date, however. They could refresh it a bit more. That said, it's not really a problem or enough to complain about. There are too many changes happening in the industry for any documentation to be perfect. 

Positive

We've used all kinds of solutions. We do have SolarWinds instances, for example, however, we don't tend to use them much. We've also used PRTG. Auvik is faster to set up.

The deployment was simple. We implemented it in half an hour. 

We did have a vendor assist us with the deployment process. 

While I couldn't quantify it at this time, we have definitely seen an ROI. 

It certainly helped out with one of the projects that we're involved with. Whilst we've had it for 18 months, we've really only embraced it over the last six and we won't really see figures from it until the end of next quarter.

We've likely saved five to six hours a week so far.

The solution is a little on the expensive side. That may be skewed for us since we use it more as a monitoring and preventative tool, and largely it's meant to be a remediation tool. While it is expensive, it's not so much so that it makes me want to switch.

We're an Auvik customer and partner. 

While the solution has not yet empowered our entry-level technicians to solve more tickets on their own, they will be able to soon. We're just moving across to utilizing more alerting and bespoke alerting. We're telling Auvik some of the things that we want to know and don't want to know. That is now starting to power the help desk. That change has been happening over the last week. So, by the end of this week, it will be.

I'd recommend the solution to others. Its ease of deployment and ability to provide basic information about a network, and monitoring basic information about a network, is actually very good. It puts things on the screen almost immediately. When alerts fire, it points to those alerts, and you can literally click through and find the problem almost instantly. The only negatives are around some things that you would expect. That said, overall, absolutely, I would recommend it. The peace of deployment and ease of information are worth it. It's very, very easy to understand. It's very, very easy to see where your problems are, and it's very, very easy to use that information to remediate the problems. However, for my advanced monitoring, it's a little more difficult to understand exactly where the information is coming from and how it's utilizing the information. 

I'd rate the solution nine out of ten.

I use Auvik to create a network topology map for my business, which also serves as a monitoring tool for any downtime or issues within our company's network infrastructure. As a production company, we require continuous operation, so a tool like Auvik provides valuable visual insight even when I'm not physically present.

We previously had a basic alerting system in place, but it was not sufficient when we experienced networking issues within one of our two buildings. Often, it was unclear which cables were connected to which devices and where the connections led. Auvik, unlike other tools I've used, excels at visualizing these connections, making it easier for me to identify the source of the problem.

Auvik's interface is one of the most intuitive interfaces I've used.

The ease of use makes troubleshooting network issues easier and faster.

Auvik's network map and dashboard offer a real-time overview of our network. I rely on it daily, starting my workday by checking it for any potential issues and then adjusting my priorities accordingly.

I found the dashboard very easy to understand and easy to manipulate and customize.

The network map dashboard typically provides me with full network visibility. I haven't encountered any instances where something wasn't displayed within the network from Auvik's perspective. Even for devices where I haven't explicitly provided credentials, Auvik still manages to identify and display them, ensuring comprehensive network visibility.

I am the only technician that uses Auvik in my organization and it has empowered me to come up with better solutions to solving our tickets.

Auvik has helped decrease our mean time to resolution.

Auvik's value became immediately apparent when we needed to investigate an issue causing a server cluster to intermittently shut down. Auvik accurately detected and reported the problem, pinpointing the exact location and nature of the fault, including the specific port experiencing instability. This information was invaluable in resolving the issue quickly. We have encountered other scenarios where Auvik's responsiveness surpasses even our power distribution units. For example, in an instance of power loss within a specific room, Auvik alerted us significantly faster than the PDU itself. This enhanced speed significantly improves our ability to react to critical situations.

Auvik allows me to spend less time on setup, maintenance, and issue resolution. 

The cloud monitoring portion of Auvik that provides visibility into each piece of my infrastructure is the most valuable feature.

The use of a mobile app would be very beneficial because sometimes I cannot access a computer. Additionally, I believe that more monitoring could be done on certain devices, especially since we have credentials for them. Ideally, there should be more comprehensive monitoring for endpoints, such as switches, firewalls, workstations, and even servers. Support for other hypervisors would also be valuable.

I have been using Auvik for just over one year.

The Auvik website experiences occasional stability issues, which may coincide with their frequent maintenance windows. Although they perform maintenance at least once a week, my monitoring has not identified any significant delays in reporting.

Auvik is highly scalable. While the price does increase as it scales up, it is remarkably easy to deploy, even to new sites. I have done this myself. I have also restructured the network topology twice since I started using Auvik, simply to improve organization, and it remains very easy to scale or adapt the configuration.

Previously, I used PRTG. The main differences between PRTG and Auvik are the user interface being much easier to navigate, and Auvik being much more intuitive in indicating what it can and cannot scan, as well as what it is currently scanning. With PRTG, we had to manually select and choose what we wanted to be monitored, which required a significant amount of setup time. In contrast, I found Auvik to be much easier to set up and get running quickly.

The previous solution lacked many features that Auvik provides. For instance, it didn't offer bandwidth or power consumption monitoring. We needed to go into specific devices and enable reporting for each one individually, like for power devices such as rack-mounted APCs or PDUs. Usually, configuring these devices requires manual intervention. Auvik automatically discovers and monitors them, allowing me to access reports directly through its interface. This information, combined with other reports like server power-down events, helps me map the order of events during a system crash. I can analyze which devices failed first and work my way back using the network map and alerts. No other tool offers such ease of use and diagnostic capabilities as Auvik's built-in features once a device is connected.

Furthermore, Auvik provides extensive functionality for firewalls and network switches. The configuration backup feature, which was a key factor in our decision to purchase the software, is unparalleled. It securely stores configurations in the cloud, enabling quick redeployment and comparison between backup points to identify changes. Additionally, it allows for easy reversion to previous configurations if necessary.

We encountered a scenario where an older switch in our server room lost power. Auvik notified me of this event, and the switch automatically reverted to an older firmware version. Recovering the lost firmware required redeploying a configuration file, which was readily available through Auvik. Restoring the configuration was a simple click away. This incident highlighted how Auvik goes beyond mere monitoring by actively facilitating troubleshooting.

The initial setup was incredibly simple. I was brought into an onboarding meeting with just two or three others, and within a couple of weeks, I had a firm grasp of the platform. I also took advantage of the excellent training offered. 

The integrator would answer any questions I had, but for the most part, I was directed to their knowledge base. This prompted me to take the courses they offered, including a certification for the tool. Completing these courses on my own proved to be much more efficient than waiting to schedule meetings with the integrator. Consequently, I was able to learn the tool independently.

The implementation was completed in-house.

The pricing is very good. It's extremely competitive and I've shopped around on Auvik to see if there were cheaper solutions like Traverse, and there's no comparing the pricing. No one can beat their pricing right now.

Auvik monitors my core switches free of charge. I only pay for my firewalls.

I evaluated SolarWinds and another solution, but neither met my needs because they required extensive setup. Auvik, on the other hand, simplifies the process significantly. As a single person in my department responsible for the entire infrastructure, networking, cybersecurity, and other tasks, I rely on efficient tools. Auvik allowed me to seamlessly integrate into my new workplace and gain immediate visibility into the entire environment. Implementing the other tools would have been a much more time-consuming process. Auvik offered a smoother, faster, and easier implementation within my company.

I would rate Auvik a nine out of ten.

Maintenance on Auvik is only performed when we are aware of downtime. The only reason I have ever needed to perform maintenance on Auvik is to unmanage devices that are looping alerts. While troubleshooting, I may occasionally need to make changes to Auvik, but there are very few day-to-day tasks required. Once configured, Auvik requires minimal maintenance.

For anyone evaluating Auvik, my advice is this: understand that while this tool won't fix problems on its own, it will help you diagnose and solve issues more efficiently and logically. It provides a visual representation of your network that you wouldn't normally see unless you were physically present in the server room. But with Auvik, you have this vital visibility from anywhere you have a computer. That's a major benefit in itself. Additionally, Auvik is very quick to set up and easy to deploy. You can be up and running in as little as a week, which is a significant advantage over other network monitoring solutions.

We use Auvik to monitor our whole network infrastructure. It helps us keep track of issues that arise and things that go offline. We have one main corporate office here that has multiple buildings and a lot of private fiber.

We have 68 access points, 46 switches, and 240 employees. Every person here utilizes the network on a PC, iPad, or iPhone. All of our CNC machines are on the network. That adds up to about 600 total devices on the network, including everything with an IP address. 

Auvik allows us to get on top of issues before they become an outage. It alerts us about when dropped packets on an access point get out of hand, so I know to look at that. It speeds up the remediation time for network issues by about 25% to 50%. I get a heads-up about all the potential issues in my network. 

I don't have to worry as much about the network because I have something telling me when issues are happening, so I can be proactive. If a situation is happening, I know where to look because I've gotten emails about what's going down before the problem hits my desk.

I know about power outages at our facilities before somebody calls me about it because Auvik sends me a report that the network at one of our facilities is offline. I can investigate and find that the power went out long enough that the battery backup for the switch gear ran out. 

I have peace of mind because Auvik constantly records the state of the network configurations on all of my devices, and it provides one place to find everything. I don't need to waste time searching a million different settings in a million different pieces of software and endpoints. It's given me back some time. It has saved me time because I don't need to create Visio drawings of our network. That was massively time-consuming, and everybody does it differently. Nothing ever looks great, but Auvik's printout of the network map looks phenomenal.

We don't have a global footprint, but we utilize multiple buildings. Auvik has given us a lot of visibility by allowing us to see what's going on in other buildings a lot easier. We can remotely log into networking devices through Auvik, so you don't have to manually open a window and remember the login credentials. Everything is stored inside the app on the cloud. It's easy to jump in and hit the ground running instead of trying to look up an Excel document or a OneNote with information on how to get into the device.

We use a product called PDQ Inventory to keep track of our software inventory, but Auvik helps us manage our network inventory, letting us know what's on the network, and where it's located.

The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues.

Auvik has everything I need in one place. I don't feel like I need other modules to use the product. In the past, we had about five different pieces of software, none of which did anything like what Auvik does. It provides a whole network map breaking down all the connections and ports so that you can drill down. I had nothing like that in the past that let me track everything. It has helped to see the state of my network at any time.

I like Auvik's cloud-based solution. I prefer to have a collector that pulls all the information and sends it up to the cloud so that I can access that from basically anywhere. It's all multifactor authentication, so I don't have to worry about people hacking that. At the same time, I also love that I don't have to tie up computing resources here in my data center locally. I like that better than setting up something that collects it on-premises. Then I have to back that up somewhere. It creates a larger overhead to maintain.

I love the network visualization because drawing the network out in Visio was becoming almost impossible because of our network's size. The ability to show a dynamic, updated view of our network has been a huge help. I enjoy that because you can drill down into visualization and focus on different segments of your network

When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. 

I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away.

It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results.

We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.

I've used Auvik for a little over a year. 

Auvik is pretty stable. I often get emails about preemptive maintenance outage windows, but there's never been a time when I needed to access it but couldn't. My computer also struggles with visualization because it's a little older. I'll usually remote into another computer that handles it better.

It seems to be like they would be able to handle quite a bit, especially being cloud-based. I feel that if I had to triple or quadruple the size of my network, they would be able to handle it really well. It doesn't seem like it would be tough for them.

I rate Auvik support eight out of 10. There have been times when it has been excellent. However, I still have some issues where things go offline and come back online. They reached out after the ticket to ask, "Hey, would you recommend Auvik to your colleagues?" That was the first time any company has reached out to me, so it sounds like they care about that score.

Positive

I used a free solution from a company called Spiceworks. It was a network monitoring software that listened to SNMP traffic. However, it got overloaded with the size of our network and wouldn't function how I needed it to. The alerts were out of control. It was too much for me, so I turned it off and looked for something else.

We set up Auvik over a demo call, and they said they would set me up with a production-ready environment. I would have 30 days to play with it. After that, they got me into a little bit more in-depth setup. It took me and the technician 30 minutes in total. About 15 minutes after the installation, we were collecting data and setting up alerts.

It's phenomenal how quickly Auvik was set up. It reminded me of another system that I used called Action1, a remote endpoint management solution. We installed the collector for that, and within 20 seconds, it had installed its agent on every machine with a domain login in my environment. Auvik was very similar to that. It was up and running and collecting data within minutes.

The network map started to populate the same day. It takes a while to get most of the map worked out, but it started populating within an hour or so. My previous solutions were fairly easy to set up. Still, I never got them to work in a way that served my purpose, and I ultimately uninstalled them because the features weren't good enough to justify the amount of time it took to set them up and get them working. 

The majority of them were free tools that I had looked at before going with Auvik. I  generally understand why they were free, which led me to the point of needing to buy a service where I had support. I need support to fall back on if I don't know what I'm doing rather than just sort of meandering through a free tool.

Auvik doesn't require much maintenance. Suppose I'm looking for some information on why something's happening or what a device is, and I don't have any information besides spreadsheets. In that case, I go to Auvik to get an idea of that device because it has some good guesstimates based on a MAC address. 

We saw value almost instantly because of the visibility we get into the network. If I'm curious about why a device is dropping offline, I have a map to see what devices are offline and dig into what's going on. I can check to see the state of the network if a lot of things are going offline. We didn't have that before. We were able to get value out of it within the first week.

Auvik is affordable. The license was under $4,000 annually for our setup. That covers a lot of switches, firewalls, and integration. It was well worth the price.  I think it's around $20 per device per quarter.

It's the best monitoring software we can get at that per-device cost. They get pretty aggressive with pricing. When you add network switching that will be managed by Auvik, you'll see it on your next quarterly bill. You have to choose not to manage it whenever you install it if you don't want to be billed for it. You can keep your costs under control if you don't want to manage a device you're adding to the network.

I looked at SolarWinds. Their problem was that they had just been hacked at a pretty high level, and I didn't want anything to do with a vendor that had any hacking going on. The other one was called Netwrix. We had a demo of ManageEngine, but setting it up was like pulling teeth. I was in the middle of the demo with the people, and nothing was working right.

With Auvik, we were up in 15 minutes after downloading the collector and getting it on the network. It started populating data without the need to provide a lot of information. It went so smoothly. That sold me on it.

I rate Auvik eight out of 10. My advice would be to try the demo and kick the tires as much as possible to find out if it's the right tool for you. Annual pricing is cheaper, but I believe they do monthly licenses if you're still not. Utilize it as much as possible before signing a contract.

Our network infrastructure is monitored by Auvik Network Management. This includes firewalls and network traffic. By using Auvik, we gain data and analytics that fuel our diagnostics, alarm systems, and overall network environment insights.

We decided to implement Auvik after struggling to find a network monitoring solution that ticked all the boxes. We needed a cost-effective option with a user-friendly interface, backed by a responsive company committed to ongoing product updates. Unfortunately, the market seemed to offer outdated, once-great products or solutions prohibitively expensive for small businesses and MSPs like us. Thankfully, our experience with Auvik has been good. Both our dedicated sales representative and the onboarding technical support team have been phenomenal.

Despite the usual setup time – an hour or two for getting things connected and entering credentials – the platform started pulling data from our devices almost immediately. It was practically instantaneous, aside from the standard management deployment time. Interestingly, the network map took a bit longer to figure itself out compared to the platform itself. The platform started showing me interface details, traffic information, and even automatically identified our WAN connections. We did have to set credentials later, and thankfully, we had backups of our devices ready beforehand, since it seemed like the platform wanted that information before the network map fully visualized everything. Overall, the deployment process was remarkably quick and easy.

Last Sunday, I encountered an issue that the dashboard interface helped resolve quickly. I could easily locate the specific device on the map and clicking on it brought up all relevant information. This allowed us to directly investigate the problematic port, view its traffic status up or down, without the need for a more cumbersome process. Traditionally, we would have had to VPN into the network, log in to the switch using its credentials, and then identify the specific port involved. The dashboard streamlines this process, saving time frequently. While it may not be a massive improvement, it offers a noticeable efficiency gain in our mean time to resolution.

Our company is still in the early stages of adopting Auvik, a monitoring platform that can be used for all of our customers. This means that we will eventually have one platform for all our alerts and for our technicians to access. This will simplify things internally for our company by reducing the number of platforms our technicians need to be familiar with to support our clients. It will also reduce the amount of documentation we need to maintain. With Auvik, our technicians will spend less time on maintenance and troubleshooting because they will only need to learn and use one platform. Currently, our technicians haven't started using Auvik yet, but the plan is to move away from all the various monitoring solutions we've been using for different customers and consolidate everything onto this one platform. Once our technicians are using Auvik, it will make our jobs significantly easier and faster.

Auvik stands out for its ability to combine network and per-port traffic inspection with log aggregation and data flow analysis in a single platform. This comprehensive approach is rare in network monitoring solutions. Even more impressive is that Auvik offers these high-end enterprise features at a cost-effective price. Traditionally, such capabilities are only found in expensive products. The combination of powerful features and affordability made Auvik a very attractive choice for us.

The Auvik interface has a modern look and feel in terms of its color scheme and layout. However, some elements are arranged in a way that I find counterintuitive. As a company with a web and application development team, we have a strong focus on user interface and user experience. For some features in Auvik, the placement of buttons and functionalities doesn't feel optimal. We've had to consult our representative several times on how to find specific options. For example, editing a device requires navigating through the sidebar to a specific category and tab, then selecting the device, line item, and checking a box before finally reaching the edit button. Additionally, the placement of buttons seems inconsistent across different sections, making the overall workflow less intuitive and requiring more training to become proficient.

My ideal real-time network monitoring would involve seeing all my data at once, including connection speeds and throughput. While Auvik's automated network map is visually appealing and generally accurate compared to competitors, it lacks some key features. For example, unlike a competitor's recent feature that shows traffic between trunk connections, Auvik only displays a single color for connection links, indicating wired or wireless status. This doesn't provide vital information like link speed or potential problems. Additionally, connections with momentary issues simply disappear from the map, which is frustrating. Auvik could integrate valuable alerts and insights from other parts of the platform directly onto the map. This would highlight potential issues with specific devices and their connections. While I acknowledge ongoing development efforts, there's still a significant gap in desired features. Another limitation is the lack of manual map editing. For instance, our server has multiple Ethernet connections entering a single switch, but the map erroneously shows them spread throughout the building. With no way to manually adjust this, the map's accuracy suffers. While Auvik's map is aesthetically pleasing, I wouldn't rely on it for complete accuracy.

I've had some trouble using Auvik's device proxy, which allows technicians to connect to network devices through Auvik's platform. The Mac software I need isn't fully functional yet, so I might be doing something wrong, but other products like Domotz work flawlessly. One of the main reasons we chose Auvik was to eliminate the need for VPNs, on-site PCs, or network tunnels for technicians to access devices. This would reduce our equipment costs. While the pricing is fair overall, the jump between plans is significant. For instance, their higher plan offers features like NetFlow statistics and analytics for firewalls, which require more data and rightfully cost more. However, the entire client site is included in that plan, and there's no option to pay extra for specific devices. I'd be happy to pay more for those features on select devices, but the current pricing structure prevents me from getting them. This seems like a missed opportunity for both Auvik and us. Not all my devices need the extensive logging and data collection offered in the higher plan. Network switches and access points, for example, have their own controllers that handle SysLogging, so I wouldn't need Auvik for that. However, I would like to pay extra for those features on our firewalls and routers. In the current situation, neither side benefits. If we pay for the higher plan, our costs increases, which will eventually impact our customers' prices. However, convincing customers to pay for this one additional feature within the entire monitoring platform is difficult.

I have been using Auvik Network Management for one year.

Throughout this process, I've primarily relied on my representative for assistance. While I haven't directly contacted their technical support line, my representative has involved them on my behalf. This may be a slight deviation from the usual procedure, but it has still allowed me to reach the appropriate people.

The technical support team has been very responsive in identifying and resolving any technical issues I've encountered. They were able to quickly understand the situation with minimal questions. Additionally, I appreciate the granular control I have over their access to client data. I can grant them temporary or read-only access, which allows for collaborative troubleshooting without compromising security or hindering our learning experience.

Overall, I've been very impressed with the technical support team's knowledge. We understand they aren't responsible for diagnosing internal network issues; their focus is on supporting their platform and ensuring our connection to network devices. So far, their responsiveness has been excellent.

Prior to implementing Auvik, we experimented with a number of network management solutions. These included PRTG, Domotz, LibreNMS, and the built-in NinjaOne option. We also evaluated SolarWinds. We've explored a wide range of options. Our goal is to find a standardized solution, and we believe Auvik fits the bill. PRTG was expensive so we could only use the free version that only allowed for 1,000 sensors, proving too restrictive for our needs. LibreNMS required a high level of technical expertise for deployment and maintenance, which wasn't feasible for all our technicians. SolarWinds simply didn't meet all our requirements. While NinjaOne is still in active development. We may revisit it in the future. Overall, Auvik strikes the perfect balance between functionality, ease of use, and scalability.

The deployment of Auvik requires installing an agent and some information. The deployment took around one hour. 

Although Auvik is a cloud-based solution, it requires software installation on a computer or server within our network. This initial process can be cumbersome. In our experience, the provided API key wasn't functional, and creating separate API keys isn't an option. Instead, we need to create full user accounts, which feels unnecessarily complex.

Once the connector is installed, the user interface presents challenges. Management credentials and network scanning configurations are located in separate areas. While the deployment section attempts to consolidate these settings, it becomes irrelevant after the initial setup. Ideally, the interface should streamline the initial configuration process, instead of requiring users to navigate through various menus.

Another concern is the requirement for generic credentials. Instead of specifying credentials for each device, we must provide generic ones that are simply tested for functionality. This raises security concerns. These generic credentials are tested against various devices in our environment, even those for which they are not intended. While we trust our security measures, a compromised device could potentially allow the Auvik connector to expose these credentials to unauthorized devices. Ideally, the system should allow for specifying credentials on a per-device basis, eliminating the need for generic credentials and the associated security risks.

The implementation was completed in-house.

I came to a surprising realization about Auvik's pricing. It turns out they only charge for routers and switches! This means all our access points, security cameras, camera servers, and other infrastructure are monitored for free. While the client understandably wanted the server on-site, most other devices are a bonus. This is a huge advantage – with a typical network, we might have one firewall, three switches, and 60-70 access points. With Auvik, we only pay for the four core devices, bringing the cost down significantly. In my opinion, Auvik could advertise this benefit more clearly. Many other platforms charge for every device, so Auvik's free monitoring for a large portion of the network is a game-changer. It not only helped us make the decision but also benefits non-profits we support. The fact that they're confident enough in their platform to offer this makes Auvik a truly valuable and supportive solution.

In the end, we were deciding between Domotz and Auvik. Auvik's initial pricing structure was a concern. Their tiered system required a minimum number of devices per tier to get a reasonable price. While their desire to be profitable is understandable, this presented a hurdle for us. However, Auvik impressed us with their willingness to work with us. They emphasized that they wouldn't lose a customer solely on price, as long as open communication existed. This flexibility in finding a solution was a major factor in our decision. Another reason we chose Auvik was the user interface and user experience. We found Auvik's interface to be superior to Domotz's. Additionally, Auvik's pricing based on individual devices, rather than NetFlow, was a significant advantage. This meant we wouldn't be penalized for devices with minimal traffic or high port counts. From a business standpoint, this eliminated the need to constantly monitor billing for small variations in device usage. With Auvik, we pay a fixed cost per device and receive all the necessary features, regardless of its size or complexity. Consistent and predictable billing was another key consideration in our choice.

Auvik Network Management gets a solid eight out of ten from me. While the network maps and user interface could be improved, the software delivers exactly what we need out of the box. It connected to our devices seamlessly and provided valuable analytics data and information logging. The setup process was straightforward, and the learning curve wasn't steep.

We're currently in the early stages of implementing Auvik, which means our existing software is still operational. To ensure a smooth transition, we typically allow a three-to-four-month overlap period for new software before fully integrating it into production. While I've been the primary user so far and can provide initial insights, our help desk technicians haven't yet been granted access to Auvik.

There is a minimal amount of maintenance required, primarily for alerts. The default settings include alerts for all devices, but not all of them are relevant to our needs. We simply need to adjust these defaults. Aside from that, the system is truly "set it and forget it." It will notify us of any problems, and as an IT company, we have internal procedures to log in and investigate any alerts. However, there is no ongoing maintenance required after the initial installation.

Setting up Auvik is smoothest when your network devices are already configured for SNMP. If you're unsure about your equipment's SNMP settings or lack a configuration altogether, take some time to familiarize yourself with your devices before proceeding. Having your device credentials readily available will also expedite the process. As long as both SNMP logging and credentials are prepared, Auvik deployment becomes a breeze. However, investing a few minutes to learn the Auvik interface beforehand will pay off in the long run. A grasp of the interface will make Auvik exceptionally user-friendly and position it as a powerful and functional solution for your needs.

Auvik is our primary network management tool. We utilize it to ensure all systems and remote sites are seamlessly connected to our central office. While its core function is network management, we leverage its capabilities for deep-dive technical analysis when needed.

In our setup, Auvik itself is deployed in the cloud. I'm not sure if they have a hybrid or on-premises option available. However, we do require a collector, which is a virtual server we own. This server stores data that Auvik accesses for network management and discovery. If the collector goes down, Auvik won't be able to report any information to the cloud. Although I manage everything through the cloud interface, I never need to log into the collector itself.

The UI can be easily navigated by new users. 

Auvik offers a network map for improved visibility. However, I'm unsure if our current setup allows us to take full advantage of this feature. While I can access the map, it sometimes displays inaccurate connections, with devices either incorrectly shown as connected or missing entirely. While my initial suspicion is a fault on our end, I believe the overall concept of the map is good and has potential.

Using the network map is easy. Auvik has a helpful key that explains what each line represents and what different devices look like on the map.

The network map provides full visibility without the need for other tools.

Auvik helps decrease our Mean Time to Resolution and allows us to spend less time on setup and issue resolution.

I like how Auvik gives us a quick overview of the overall situation. With a glance at the main page, we can see the most utilized sites, the overall bandwidth usage, and even identify the top bandwidth consumers. The color-coded map with green for online and red for offline sites is an intuitive way to get a high-level picture at a glance.

I requested that Auvik implement an alarm system to notify me immediately of any disruptions or anomalies. While email alerts are currently in place, I believe audible notifications would be more effective in attracting my attention.

I appreciate the notification that they're addressing the recent service outage. While I understand being kept informed, multiple emails for every impacted device seem excessive. It would be ideal if notifications were consolidated into a single update once the issue is resolved. Hopefully, they'll have it fixed soon.

I have been using Auvik for one and a half years.

Overall, I'd rate Auvik's stability a solid nine out of ten. While occasional downtime is inevitable, they're smart about scheduling it for minimal impact - typically early Saturday mornings when most users are offline. Of course, like any technology, unforeseen issues can arise, but these are rare and Auvik keeps users well-informed throughout any downtime occurrences. Infrequent hiccups aside, Auvik has proven remarkably reliable.

Auvik is very flexible and can scale to anything we have.

The technical support has been able to resolve all our issues promptly.

Positive

Previously, I used SolarWinds, which worked reasonably well. However, after experiencing a security breach, I decided to move on due to concerns about continued vulnerabilities. Although SolarWinds may have taken corrective measures since then, I opted for Auvik. My primary driver for this change was the map functionality. While SolarWinds displayed individual sites and color-coded lines depicting connectivity, highlighting downed circuits with red, Auvik's map features are tied to external providers like Leaflet or OpenStreetMap. This limits customization, preventing me from using my background image and manually connecting elements. While longitude and latitude coordinates are available, I find this approach less intuitive for my needs and potentially confusing for the general user base. Additionally, SolarWinds' technical support proved unhelpful after the breach, refusing to assist with resolving issues related to device recognition. This lack of support contrasted starkly with Auvik's customer service, which readily helped me ensure all my devices communicated seamlessly with the platform. The responsive customer service led me to switch to Auvik.

The initial deployment with Auvik's support was straightforward. They provided clear guidance and assistance to get our systems up and running. While we assumed ownership gradually after mastering the basics, Auvik stayed readily available for ongoing support. Whenever we encountered hurdles during implementation, their tech team promptly cleared the roadblocks. To finalize the process, Auvik conducted a comprehensive review, ensuring everything functions flawlessly. The smooth deployment took a month with moderate effort, and it could have been significantly faster if needed. Me and my system admin completed the deployment.

The implementation was completed in-house with the help of an Auvik technician.

The initial offer was high, but I was able to negotiate it down. The final price is quite competitive compared to other options. Auvik offers a robust feature set that can be further expanded with add-ons. I'm particularly interested in their inventory asset program, which appeals to me because it conveniently bundles all the software we need. While I'm leaning towards adding it eventually, additional funding would be necessary. Furthermore, Auvik offers an optional "Traffic Insights" add-on that provides comprehensive data on all connected devices. It's important to note that these add-ons come at an additional cost on top of the basic Auvik license.

I would rate Auvik a nine out of ten.

Network management can be a bit of a plunge. We dive in, test the waters, and then see if it works for us. We didn't fully grasp the benefits of Auvik until we had it up and running for about six months to truly understand its impact. One thing I've noticed in the past year or two since we adopted Auvik, is that they were initially rough around the edges on some things. But they've stepped up their game since then. Their upcoming release sounds particularly promising, especially for remote desktop functionality. We currently use other software for that, but Auvik's new feature will allow us to do it directly within their platform, which I'm excited about.

We were able to get Auvik up and running and see the value quicker than we did for SolarWinds.

Maintenance is occasionally necessary. If we add or remove devices, adjustments are required to ensure proper system recognition. However, when no changes are made, the system functions autonomously daily.

To avoid initial frustration, it's crucial to ensure proper device accountability and the ability to identify elements like SNMP. Verify everything is running as expected. Auvik's lack of visibility might stem from our recent router replacements and mass equipment installation within the past six months. It's important to remember that if our configuration isn't accurate, Auvik is not at fault. Therefore, having everything properly set up beforehand would be the best approach.

We use Auvik for networking and security-related purposes.

We implemented Auvik because we wanted to have mapping based on different physical locations, especially for remote locations. For us to be able to track the traffic properly in and out of both of those environments.

Auvik is cloud-based with an on-premises collector.

Auvik provides a user-friendly intuitive interface. It makes things a lot easier to see on the front end. The troubleshooting aspect of finding devices within the network is so easy to navigate.

Auvik's network map along with its dashboard provides us with a real-time picture of our network.

Using the network map and dashboard to gain real-time visibility into the network is easy.

The network map dashboard grants us complete visibility, which is of paramount importance to our operations.

Auvik promptly notifies us of downed devices, enabling our help desk support to swiftly troubleshoot and address issues.

Auvik has empowered our entry-level technicians to resolve more tickets independently. This has eliminated some of the lower-priority alerts and freed up the time of our senior technicians within the helpdesk, allowing them to focus on project work.

It has enabled us to reduce our mean time to resolution by at least 20 percent, thanks to the additional information it provides.

Auvik provides complimentary monitoring of our critical devices, which is essential to our organization's operations.

It allows us to spend less time on setup, maintenance, and time resolution. This has enabled our help desk to look at more tickets and resolve more issues.

I find the mapping topology, traffic insights, and reporting to be the most valuable features that Auvik offers.

The pricing always has room for improvement.

I have been using Auvik for five years.

I would rate the stability of Auvik nine out of ten.

I would rate the scalability of Auvik nine out of ten.

The technical support is great.

Positive

We also use SolarWinds but it is not our primary solution. Auvik is by far a better product compared to what SolarWinds can offer.

The initial deployment was straightforward. The process was simple and we had one meeting before being able to deploy Auvik. Four to Five people were involved in the deployment.

We have seen upwards of a 35 percent return on investment with Auvik.

Auvik is a cost-efficient solution for the applications we use it for.

I would rate Auvik nine out of ten.

I have thoroughly reviewed Auvik's offerings and find them to be comprehensive and well-designed.

We have a physical presence in various locations, including computers, endpoints, and users. Auvik is deployed in approximately 30 to 40 of these physical locations. We have 3,200 endpoints and 2,300 users.

Auvik does not require any maintenance.

I would do a proof of concept for people just to see if Auvik does fit their organization. If they're looking for just a networking tool for monitoring, I would recommend Auvik 100 percent.

I have used Auvik for a comprehensive range of monitoring tasks, from managing network infrastructures to overseeing the health of our servers. It has proven invaluable for resource monitoring, and I have even employed it to monitor printers. Throughout my career, Auvik has been my go-to solution for monitoring virtually everything.

We didn't have strong visibility across our network devices. Auvik solved our visibility problem.

Auvik provides an intuitive interface that supports ease of use. The user-friendly interface streamlines the troubleshooting of network issues. What used to take half an hour now takes me a few minutes.

The network map, which is displayed alongside the dashboard, provides a real-time overview of our network with a latency of 20 to 60 minutes.

Using the network map and dashboard to gain real-time visibility into our network is easy.

The network map and dashboard provide us with full visibility which is important for our organization.

Auvik has streamlined our compliance across our devices and helped us identify devices that were previously unknown on our network.

It has empowered our entry-level technicians to resolve more tickets independently.

By empowering our entry-level technicians to resolve more tickets independently, we have alleviated some of the burden on our senior team members.

Auvik has helped decrease our mean time to resolution by ten percent.

It allows us to spend less time on setup and maintenance as well as issue resolution. We've been able to focus on improving our network stability and on larger projects.

The most valuable features are the syslog tool and the nearly invaluable network map.

Auvik's notifications could be better. I think it only notifies once, but if it were to do so more than once, that'd be super helpful for our use cases, or at least it has to be configurable.

I have been using Auvik for three years.

Auvik has been stable for us.

Auvik is easy to scale up.

We have plans to increase the usage in our organization.

The technical support is helpful and extremely responsive. Their knowledge base is good.

Positive

We were using Nagios, but it wasn't cloud-hostable and didn't offer a SaaS version. We needed a solution that could scale across our multiple locations, so we switched to Auvik.

The initial deployment is straightforward. The deployment took one to two hours to complete. We had small agents we installed on our devices. The deployment required two network administrators and one IT support.

The implementation was completed in-house.

We have seen a return on investment through hours saved using Auvik.

The pricing for Auvik is reasonable. While it only charges us for specific network devices, it also gives us features and monitoring for devices outside of that, which is very helpful. While the price is high, we are getting a lot of features for our money.

After evaluating both Domotz and Auvik, we found that Domotz is the more affordable option, but it is also more difficult to set up. Auvik offers a more powerful solution with similar features to Domotz.

I would rate Auvik ten out of ten.

Auvik delivers rapid time to value.

While Auvik provides free monitoring for some of our critical devices, this is not a significant factor in our decision-making process as we can find other solutions that offer the same functionality at no cost.

We have Auvik deployed across multiple locations on 300 endpoints.

Auvik requires little maintenance.

I recommend relying on the support representatives to answer any questions. They are quite knowledgeable and can provide answers promptly.

I have learned that it's very easy to quickly lose track of devices without a strong monitoring system, and that's what Auvik is for us.