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Auvik SaaS Management (ASM) pros and cons

Vendor: Auvik
4.5 out of 5
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Pros & Cons summary

Auvik SaaS Management (ASM) enhances data security by identifying user names for app logins, offers application monitoring with customizable reporting filters, and improves offboarding by tracking app access. Its license management optimizes costs like Office 365, yet deeper integrations with platforms like macOS are needed. Though the web portal and single sign-on face usability challenges, ASM plans feature enhancements for efficient workflow, like tagging product owners and generating detailed reports. Support is readily available.

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Prominent pros & cons

PROS

Auvik SaaS Management allows organizations to identify various user names accessing critical applications, enhancing data security monitoring.
It offers application monitoring and reporting tools, enabling efficient tracking and classification of new applications within an organization.
The reporting functionality provides insights into app usage and time management, assisting clients in understanding the frequency of usage by specific users.
Auvik SaaS Management helps track and manage software licensing effectively, offering cost-saving opportunities by adjusting unutilized licenses.
It empowers companies to monitor unauthorized apps and shared credentials, ensuring proper security measures during employee offboarding.

CONS

Auvik is working on detecting multifactor authentication usage, but more automation is needed in that area.
The web portal is not intuitive, particularly when creating permissions; assistance is often needed.
Auvik needs to improve integrations with other platforms and deepen existing ones.
Better integration is needed with macOS and Apple devices, as current solutions are lacking.
Improvements are needed for features like tagging product owners and setting statuses, as current methods require inefficient manual processes.
 

Auvik SaaS Management (ASM) Pros review quotes

Jon Fitrzyk - PeerSpot reviewer
Dec 10, 2022
We can understand and get full visibility into what end-users are using. Most organizations can list off the top five apps that they use but, lo and behold, we're able to discover that there are 30 or 40 apps in use within the organization that nobody knew about.
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reviewer2045073 - PeerSpot reviewer
Dec 6, 2022
The most valuable features are application monitoring and reporting. I like putting all the filters on the report to get the desired results. Reporting is one of the essential features we use, depending on what is required. I run it monthly or quarterly. We have some reports scheduled to run monthly to track new applications coming in. We're good at going through them and classifying them.
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Doug Miller - PeerSpot reviewer
Dec 21, 2022
The license monitoring and management capabilities probably top the list of most valuable features in terms of everyday day utility. You can go to customers and say, "You have 100 licenses of Office 365 E3, but you only use 95, so we can adjust your licensing and save you some money."
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Buyer's Guide
Auvik SaaS Management (ASM)
June 2025
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Degly Mendez - PeerSpot reviewer
Dec 13, 2022
The ability to see what accounts and services are being accessed at any given time is valuable, and that's also true for most of my clients. Another good use is time management. If one of my clients asks me, "Hey, how long is John accessing Dropbox throughout the day?" I can do that with Auvik SaaS Management. Auvik SaaS Management can give me a report on the usage of a single user.
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Danny Tobon - PeerSpot reviewer
Dec 21, 2022
When we offboard an employee, we know which applications that employee used. For example, let's say Bob left the company, but we don't know all the applications he used. We can run a report showing everything Bob accessed, giving us some leverage to go back to the client and say, "Hey, these are all the applications he used. We manage these, and you still need to take care of these." It gives us expectations to provide to our clients.
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Thomas Burris - PeerSpot reviewer
Dec 13, 2022
Auvik SaaS Management gives us the tools to classify the applications from a management standpoint. It also provides an overview of when various software might be up for renewal on an agreement.
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reviewer2281251 - PeerSpot reviewer
Aug 1, 2024
We use the solution to track unauthorized apps our employees use so we can talk to them or block the apps at the firewall if needed. More importantly, we track shared credentials and services employees access on company devices, especially when someone's leaving. If someone had access to a shared account, which we try to avoid, but if there was one with a logged-in password, we can change it when we off-board the employee or shut down their account.
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Dean Mechlowitz - PeerSpot reviewer
Dec 4, 2022
The most valuable feature is the identification of the various user names used to log into apps that are critical in terms of data security.
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Auvik SaaS Management (ASM) Cons review quotes

Jon Fitrzyk - PeerSpot reviewer
Dec 10, 2022
They've started working on integrations with other platforms for sharing data across other tools that are commonly used in the industry. I'd like to see that continue to improve. They do have to make the integrations deeper.
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reviewer2045073 - PeerSpot reviewer
Dec 6, 2022
The web portal isn't very intuitive, especially for me. I struggle while creating permissions to allow clients to do the portal. It was a little tricky, but I was able to contact people from Auvik SaaS Management, and they helped me.
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Doug Miller - PeerSpot reviewer
Dec 21, 2022
The reporting is excellent, but it could always be better. Sometimes we'd like the reports to be in different formats. Auvik SaaS Management could also be better integrated with some of our other tools. It's like an island unto itself, but we're an Autotask shop. We use Datto RMM and Autotask PSA. It'd be great to see Auvik SaaS Management alerts in our Autotask tools.
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Buyer's Guide
Auvik SaaS Management (ASM)
June 2025
Free Report: Auvik SaaS Management (ASM) Reviews and More
Learn what your peers think about Auvik SaaS Management (ASM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
DOWNLOAD NOW
860,592 professionals have used our research since 2012.
Degly Mendez - PeerSpot reviewer
Dec 13, 2022
Integration with macOS and Apple devices could be better. I believe this is something they're working on, but it needs a little more work.
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Danny Tobon - PeerSpot reviewer
Dec 21, 2022
Before Auvik bought Saaslio, we struggled with the single sign-on because it would sign you off quickly. I would be presenting to my clients on the software or categorizing, like, "Hey, what is this app used for?" When I was inside Saaslio, it would kick me out, so I would have to log back in.
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Thomas Burris - PeerSpot reviewer
Dec 13, 2022
The user interface and some of the application classification features could be improved. I'd love the ability to bulk-edit some of the applications.
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reviewer2281251 - PeerSpot reviewer
Aug 1, 2024
One area for improvement in the tool , which they said might be on the roadmap, is better integration of features like tagging product owners, leaving notes, and setting statuses such as pending review, approved, deployed, etc. I want to use the product to write notes under an application, like when people start using the Brave Browser, and tag Billy Bob, who manages it. I want a report showing all the products Billy Bob owns, along with associated notes, so I can discuss everything with him in one meeting. Currently, I have to click on each application individually and copy and paste notes elsewhere, which isn't efficient.
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Dean Mechlowitz - PeerSpot reviewer
Dec 4, 2022
They're working on Auvik's ability to detect when people are using multifactor authentication, but some more automation in that area would be nice.
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