Blue Prism Cloud Reviews

We are a tech services company and we implement RPA solutions for our customers, such as the Blue Prism Thoughtonomy Virtual Workforce.

We have implemented this solution in a number of different industries including IT, insurance, banking, consumer industries, and retail. We have used it in any industry that you can name, including the airlines.

The deployment model and environment vary based on the requirements.

The most valuable feature is the backend office automation.

This solution comes with a lot of good features.

Selecting the right business processes that are stable enough to automate can be challenging. 

Introducing new ways to accelerate the automation journey would be a real help. 

I have been using Blue Prism for more than ten years.

This solution is pretty stable. Some of our clients have automated complex processes and it works well. We have seen no issues with it.

We have not seen any problems with technical support. Extended support and training are available.

We use multiple RPA products including UiPath, Automation Anywhere, Blue Prism, WinAutomation, and WorkFusion. The choice of product depends on the customer and their requirements. 

The complexity of the initial setup depends on the use case. There are deployments that happen in a week, whereas in other cases, it will take a month or two. It is a question of finding the right process to automate and validating stability. Really, it is more about governance and how they go about process discovery.

There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive.

There are a lot of RPA vendors available, each with pros and cons. Blue Prism has a lot of capability but the key concern is identifying business processes that can be automated.

I would rate this solution an eight out of ten.

We did not ultimately deploy Blue Prism because we chose to use UiPath instead. However, I have detailed knowledge of this solution.

The primary use case is the building of clean, automated processes. These are then easily used and maintained by the architecture.

The most valuable feature is the Studio.

With respect to the long-term deliverables, this is a quality product.

Blue Prism is slightly difficult for the non-technical user.

The centralized, client-server model that this solution uses does not work well and should be broken down into something that is web-based and locally controlled. Designing something in a client-server model is okay, but distributing those packages into a cloud model would be more appropriate.

It is not easy to get training online. They recently opened up their online training for a month, but that is not sufficient for training an individual who has other jobs to do.

Blue Prism has to tidy up their licensing policies. They are restrictive and the minimum length is three years. Smaller organizations do not have the budget for this and would prefer a one-year contractual period. Many smaller businesses plan ahead perhaps six months or a year, and they do not have a multi-year detailed vision or plan. Three years is quite long for this business model.

I have been familiar with Blue Prism for about a year.

I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool. Even UI navigation can be quickly adapted for your processes.

Being a client-server architecture, I see it as a slight barrier to scalability. If an organization has a dedicated infrastructure set up then it will be easier, but the modern ways of plug and play, and more app-driven the way UiPath is, makes for better scalability.

We did not contact technical support while evaluating this solution.

Ultimately, we chose not to implement this solution for production.

Compared to UiPath, the initial setup is slightly complex. You need to set up a database and other support systems. It will take perhaps a day to deploy and configure properly. If you have all of the tools, permissions, and policies configured then it should not take longer than that.

The licensing structure is complex and the minimum contract length is three years.

We evaluated UiPath and Blue Prism together.

Blue Prism has good features and the tool has the full capability to deliver timely solutions. However, technical training is something that needs to be addressed because making it more available is necessary in order to help an organization grow.

Compared to other products, from a technical point of view with the architecture and the openness of the product, I rate this solution close to the top. Compared to UiPath, this is a very clear and well-presented tool. However, it suffers in terms of marketing and licensing. It is also difficult for people to initially learn. It will take time for an individual or a developer to pick it up, although once they do, it works well. 

I would rate this solution a nine out of ten.

We primarily use the solution for test evaluation. It makes the process very easy.

The automation of the processes are very good. It's the most valuable feature of the solution.

The product itself is quite mature.

At this point in time, we're very satisfied with the solution. I'm not seeing any features that are missing on it. I handle the business development side and I'm not really using the solution on a technical level, however.

The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive.

I've been using the solution for about three years.

The stability of the solution is quite good. We haven't come across any glitches.

The solution is quite scalable and robust. 

Right now, we have about 15 to 20 people in the company using it.

We've used technical support from Blue Prism in the past and we've been satisfied with the level of service they've provided. We find that we get good service and support from them.

We do tend to use different solutions. We don't use the same solution for every client or even the same kind of implementation.

The initial setup was quite complex. In comparison to other RPA implementations, it's difficult. We had some difficulties when it came to estimating the actual amount of man-hours it would take to set up the solution, and the actual effort needed.

The deployment took a few weeks. We had seven people working on it. Most were engineers. Once it's set up, however, it only takes about one person to handle the maintenance.

We handled the entire implementation in-house using our own team.

Although I don't know the exact costs, my understanding is that there are different definitions of licenses.

We evaluate many options when seeking out what will work best for our clients and their projects. We often look at, for example, UiPath and Automation Anywhere. Ultimately, the client will decide on which solution to use.

I'm quite sure that we are using the latest version of the solution.

We're a software company, so we develop applications and solutions for other companies. If the client looks at Blue Prism and wants it as the robot that will be used as the implementation tool, then that's when we'll use it.

I'd recommend the solution. Blue Prism is a good product. I'd recommend that others make sure that the effort, in terms of the estimation of time and man-hours needed are done in a proper manner. Users implementing the solution need to make sure that they know the processes in detail. They need to understand the manual processes before they can actually automate them. This will help achieve a better estimation of costs.

I'd rate the solution eight out of ten overall.

The interface is easy to use. We use the queries.

Improvement should be per customer requirements. 

I have been using Blue Prism Cloud for three years.

The scalability is an eight out of ten.

The pricing is fine. 

Overall, I would rate the solution an eight out of ten. 

We use the product to automate human work. It not only helps us in normal human processes and document recognition using Azure AI. 

The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation. 

Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help. 

I have been working with the product for eight years. 

I rate Blue Prism Cloud's stability a nine out of ten. 

We have 150 endpoints that have five users each. I rate the tool's scalability a seven out of ten. 

A new environment creating will take 20-30 minutes. It is easy and quick but depends on your environment. 

Blue Prism Cloud is the best RPA software if you have the money. I rate it a seven out of ten.