Blue Prism Cloud Reviews

We did not ultimately deploy Blue Prism because we chose to use UiPath instead. However, I have detailed knowledge of this solution.

The primary use case is the building of clean, automated processes. These are then easily used and maintained by the architecture.

The most valuable feature is the Studio.

With respect to the long-term deliverables, this is a quality product.

Blue Prism is slightly difficult for the non-technical user.

The centralized, client-server model that this solution uses does not work well and should be broken down into something that is web-based and locally controlled. Designing something in a client-server model is okay, but distributing those packages into a cloud model would be more appropriate.

It is not easy to get training online. They recently opened up their online training for a month, but that is not sufficient for training an individual who has other jobs to do.

Blue Prism has to tidy up their licensing policies. They are restrictive and the minimum length is three years. Smaller organizations do not have the budget for this and would prefer a one-year contractual period. Many smaller businesses plan ahead perhaps six months or a year, and they do not have a multi-year detailed vision or plan. Three years is quite long for this business model.

I have been familiar with Blue Prism for about a year.

I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool. Even UI navigation can be quickly adapted for your processes.

Being a client-server architecture, I see it as a slight barrier to scalability. If an organization has a dedicated infrastructure set up then it will be easier, but the modern ways of plug and play, and more app-driven the way UiPath is, makes for better scalability.

We did not contact technical support while evaluating this solution.

Ultimately, we chose not to implement this solution for production.

Compared to UiPath, the initial setup is slightly complex. You need to set up a database and other support systems. It will take perhaps a day to deploy and configure properly. If you have all of the tools, permissions, and policies configured then it should not take longer than that.

The licensing structure is complex and the minimum contract length is three years.

We evaluated UiPath and Blue Prism together.

Blue Prism has good features and the tool has the full capability to deliver timely solutions. However, technical training is something that needs to be addressed because making it more available is necessary in order to help an organization grow.

Compared to other products, from a technical point of view with the architecture and the openness of the product, I rate this solution close to the top. Compared to UiPath, this is a very clear and well-presented tool. However, it suffers in terms of marketing and licensing. It is also difficult for people to initially learn. It will take time for an individual or a developer to pick it up, although once they do, it works well. 

I would rate this solution a nine out of ten.

Our primary use case is for reconfiguration. We use it to do our monthly reconfiguration reports. We have an Excel sheet and it logs in to a web-based application and needs to compare the monetary amount of each and every agent of the product. Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration.

Currently, we use version 6. Solution 6 has better features when compared to the 4.5 version. The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based and have been built as opposed to it discovering the technology that it is built on. Whether it's a Window-based or Java-based application.

I have been using Blue Prism for about the last two and a half years. 

In terms of scalability, we have a control tool where we can add a respective robot. We do automation through the control tool and deploy the solution to let us procure the machine. We can use the scalability for a lot of different issues but the control room itself does not have the dashboard kind of ability. It really doesn't have the ability to monitor how many bots there are.

We used to contact Blue Prism for license parts and if we need another consultant.

Technical support is not as flexible as UiPath but it is very low profile maintained technical support. They fix issues that commonly occur in our RP. Everybody can know the types of issues that can occur and the solutions for them. But they offer very restricted support, only the team would know how to resolve an issue. Blue Prism doesn't offer public solutions to common issues whereas UiPath is really transparent. It offers different solutions to the world.

The initial setup is really straightforward overall. Whereas the other tools require more space for installations.

It's a very consistent end product but recently, I don't think they have any more upgrades to release. It's a very clear and consistent tool but it's restricted when it comes to the ability to integrate with other tools.

I would rate it an eight out of ten. I would rate it this because when compared with UiPath and Automation Anywhere, they do not provide the debugging option and other features that Blue Prism does. Blue Prism offers a better solution.

We primarily use the solution for test evaluation. It makes the process very easy.

The automation of the processes are very good. It's the most valuable feature of the solution.

The product itself is quite mature.

At this point in time, we're very satisfied with the solution. I'm not seeing any features that are missing on it. I handle the business development side and I'm not really using the solution on a technical level, however.

The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive.

I've been using the solution for about three years.

The stability of the solution is quite good. We haven't come across any glitches.

The solution is quite scalable and robust. 

Right now, we have about 15 to 20 people in the company using it.

We've used technical support from Blue Prism in the past and we've been satisfied with the level of service they've provided. We find that we get good service and support from them.

We do tend to use different solutions. We don't use the same solution for every client or even the same kind of implementation.

The initial setup was quite complex. In comparison to other RPA implementations, it's difficult. We had some difficulties when it came to estimating the actual amount of man-hours it would take to set up the solution, and the actual effort needed.

The deployment took a few weeks. We had seven people working on it. Most were engineers. Once it's set up, however, it only takes about one person to handle the maintenance.

We handled the entire implementation in-house using our own team.

Although I don't know the exact costs, my understanding is that there are different definitions of licenses.

We evaluate many options when seeking out what will work best for our clients and their projects. We often look at, for example, UiPath and Automation Anywhere. Ultimately, the client will decide on which solution to use.

I'm quite sure that we are using the latest version of the solution.

We're a software company, so we develop applications and solutions for other companies. If the client looks at Blue Prism and wants it as the robot that will be used as the implementation tool, then that's when we'll use it.

I'd recommend the solution. Blue Prism is a good product. I'd recommend that others make sure that the effort, in terms of the estimation of time and man-hours needed are done in a proper manner. Users implementing the solution need to make sure that they know the processes in detail. They need to understand the manual processes before they can actually automate them. This will help achieve a better estimation of costs.

I'd rate the solution eight out of ten overall.

We were involved in implementing this product in many network branches of the Bank of Raiffeisen. It is used for transaction monitoring, automating invoicing, sending documents to customers, and other types of banking transactions.  

I would say that the most valuable feature in Blue Prism's Virtual Workforce is that it is quite stable and this is imperative to the industry we serve.  

One area that the product can be improved is the ease-of-use because it is not easy to work with.  

Another area where it could improve is adding more automation features that it does not yet have like tended robots. Right now this solution only has unattended RPAs (Robotic Process Automation).  

One of the additional features which I would like to see included in the next release is process recording. It is a feature that can actually record some process and convert the processes to code. This can save time so that development could be much more rapid. That would be a very valuable addition.  

The interface is pretty user-friendly as it is, but I think it is also an area of Thoughtonomy which could be much better. So it is not bad now but there is quite a bit of room for improvement.  

We have been using it since some time in 2016, so it has been three to four years.  

The stability of the product is very good, which again is very important to our clients.  

I think that the scalability of the product is very good. It is actually very easy to scale.  

Group-wide, I think that our organization has somewhere between 70 to 100 developers. That is over 13 countries. We also have plans to increase the usage of automation in the future. We are trying to get our services into every single network bank. I don't know how that will happen and I don't know how long it will take. It is a big undertaking.  

I do not know exactly what the pricing is that we get on the product but I know that we get a pretty good deal because we are a huge group. We have over 50,000 employees with good clients and plans for growth, so we were able to negotiate a fairly good price. In general, I am also aware that our organization is satisfied with the cost of the product.  

I was not involved in the process of selecting Blue Prism. I have some experience with it and it works, but right now, I'm exploring other options. Specifically, I would like to make a strong comparison with UiPath. There may be other products to explore as well that can improve on our current RPA capabilities.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Blue Prism as an eight out of ten.  

I do have some other reservations about the product. Personally, I would recommend using something else for automation projects, but I'm not in a position to make that choice in my company. I mean, it is a very good product for doing what it does. It is very stable and does its job. Somehow, even if automation of this type are fairly modern, I feel like Thoughtonomy was created for people who learned to code 30 years ago and not for the developers of today. It may not be taking full advantage of advancement in technology.  

The interface is easy to use. We use the queries.

Improvement should be per customer requirements. 

I have been using Blue Prism Cloud for three years.

The scalability is an eight out of ten.

The pricing is fine. 

Overall, I would rate the solution an eight out of ten.