Blue Prism Cloud Reviews

We used this solution for automating operational processes.

The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would.

It would be useful if some of the information protocols came built within the app instead having to create them.

We have used this solution for two years. 

This is a stable solution.

This is a scalable solution.

This solution was complex to deploy at the beginning, but that's mainly because of how our own infrastructure is set up. Everything is in the cloud so we had to put in a solution that allows one area of the cloud to speak to another area of the cloud.

This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product.

 I would rate this solution a seven out of ten. 

We primarily use Blue Prism for the automation of Google Sheets. We were helping our finance department in automating their processes that include Google Sheets, email, and web-based applications.

The latest version, 6.6, has introduced a lot of new features that are helping to make our lives easier.

The most valuable feature is the ability to write custom code. This makes it more helpful than Automation Anywhere or other RPA tools.

The control room is good.

In the latest update, the Google Sheets automation works well. In the prior five versions, this was not user-friendly and did not work well.

The visualizations for different automations are good.

I would like to see a web-based control room, rather than the one that is in-built with the desktop version.

Integration with different databases would be an improvement because there are certain things that are not compatible with Blue Prism.

The is much improvement needed in the hyper-automation components, such as insights.

We would like to have more reusable components from different vendors, as it would make things easier for us. For example, drag-and-drop downloads that can be used within our automations.

We have been using Blue Prism for more than three years.

We are using both Automation Anywhere and Blue Prism for automating our processes. The ability to write custom code in Blue Prism makes it more helpful than Automation Anywhere.

I would rate this solution an eight out of ten.

We use Blue Prism for unattended automation.

The most valuable feature is the customizability. It is very easy to edit packages, where you can download a package and it is 90% of the way there.

The GUI is nice.

Having more AI functionality would be an improvement.

We have been using Blue Prism for two months.

This is the most stable RPA product that I have reviewed.

We have three developers working with the product and there are 60 or 70 end-users who are benefiting from the automation.

I have only reached out to technical support on one occasion and I felt that it was fine.

The community support and documentation are much better than I thought.

The initial setup is straightforward. Installing the software might take a few hours.

I am working with a partner but they just sent me the disk and I installed it myself.

In addition to Blue Prism, I evaluated UiPath and Automation Anywhere. I found that Blue Prism was the most stable and it is very reusable. These are the two reasons that I selected the product.

We did not choose Automation Anywhere because it was the wrong type of automation. We wanted a more unattended bot. It is more for people with no programming skills.

The difference between Blue Prism and UiPath is that with Blue Prism, we were able to ramp up better. We took the training for both products and implemented the same five use cases. For me, it was more painful to do it in UiPath.

At this point, I haven't found anything that I can't do with this platform. It is a product that I recommend.

I would rate this solution a ten out of ten.

We are a consulting firm and we provide consultancy services to our clients. Part of our service is the recommendation of products and solutions to fit the requirements of our customers.

The most valuable feature is security.

The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved. When we are researching solutions for our clients, it is important for us to be able to give them at least some generic prices or the cost of licenses. It would help in the decision-making process.

This particular product from Blue Prism is new for us and we have only been working with it for about a month.

Stability is one of the ingrained qualities. Where it is deployed, it has to work smoothly.

It is important that when updates are released, they are easily manageable. That is one of the important things.

This is the type of solution that has to be scalable.

We have not had a need to contact technical support at this point.

The initial setup and deployment are complex. It is being deployed over multiple locations in the public sector. There are a number of branch offices and the different units have to be able to work together. It is also important that we minimize disturbance and interference with their operations during the deployment.

The deployment takes place over months.

We are in the process of evaluating several solutions for our clients. One problem with Blue Prism is that compared to Automation Anywhere, it is lacking in publically available information that describes it. This makes it more difficult for our customers to make an informed decision about implementing it.

I would rate this solution a six out of ten.

We handle much in onboarding, legal reviews on document automation, and complete end-to-end procurement processes. These processes use Blue Prism Cloud.

Blue Prism Cloud has helped by not requiring infrastructure setup for customers to run the bots on cloud. It is also valuable for running operations in unattended mode and ensuring higher security.

The most valuable feature is that no infrastructure setup is required for customers to run the bots on cloud. It is secure and supports unattended mode of operations.

Blue Prism Cloud needs to improve its AI capabilities. They should integrate more ML models to stay competitive with cutting-edge technology. Moving everything to the cloud from desktop technologies would also be beneficial.

I have been familiar with Blue Prism Cloud for two years.

Scalability is good because our volume is not huge. Even though our transactions are not in millions, the product manages hundreds of thousands of records efficiently.

The technical support is good. I would rate it eight out of ten.

Positive

The initial setup was simple and took about three weeks.

Usually, just one or one and a half people are needed for deployment.

The pricing is complicated.

I would recommend Blue Prism Cloud to others. They should focus more on AI capabilities and move everything to the cloud for better competitiveness.

I'd rate the solution seven out of ten.

We use the product to automate human work. It not only helps us in normal human processes and document recognition using Azure AI. 

The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation. 

Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help. 

I have been working with the product for eight years. 

I rate Blue Prism Cloud's stability a nine out of ten. 

We have 150 endpoints that have five users each. I rate the tool's scalability a seven out of ten. 

A new environment creating will take 20-30 minutes. It is easy and quick but depends on your environment. 

Blue Prism Cloud is the best RPA software if you have the money. I rate it a seven out of ten. 

It works well. There is nothing to really highlight.

It allowed for easy access.

The usability is good.

It’s scalable.

The solution was stable.

How we basically integrate any AI models, I’d like to see something which I could do more of a transfer share with. It could be more flexible.

We used the solution just for proof of concept. We used it for maybe three months, a couple of months, only.

We are no longer running it anymore. We just tried it out for a POC. During the time we were using it, we found it to be stable. There were no bugs or glitches.

The solution is scalable. We could expand it if we needed to.

We didn’t have to contact technical support as we worked closely with an integrator. They handled everything for us.

We also tried some internal use cases using Robocorp.

The initial setup was okay. We had help with the process.

We worked with an integrator. They had a setup running already, so it didn't take long for us to start working on it. The process was okay.

It's good. If the pricing model works for you, it's not a bad solution. You just have to figure out whether the pricing model works for your type of use case and for your needs. There are a lot of automation vendors, and depending on your use case, you can decide which is worth investing in. If you have the required budget that can sustain Blue Prism, then it's a good solution.

I’d rate the solution seven out of ten.

We were a customer and an end-user.

The solution is basically for robotic process information. We try to identify and document in order to effectively process claims. Typically, we receive a lot of documents from our users. We were trying to speed up the process by classifying those documents through an RPA process.

The LCR Solution ID was the solution's most valuable aspect. The recognition of different documents was pretty good. It helped us speed up the process.

The solution is very complete. It's a good solution, for the kind of features that they offer. 

To be honest, I've been happy with the solution. We are moving away from it, however, it was more of a business decision and not related to useability. The company now has a general agreement with UiPath and we need to change, even though, in North America, we're quite satisfied with the product.

The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution.

They have a good price, however, maybe for simpler tasks, it could have a smaller price tag.

I have about six months of experience in the solution due to my work with the company. That said, due to some internal politics, we're switching over to UiPath, therefore I most likely won't keep working with it much longer.

The stability of the solution is good. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's been nice and reliable.

To be honest, we haven't had a chance to prove scalability. Now that we are moving away from it, we won't be increasing usage.

Their technical support team was very good. Our company was satisfied with the level of service they provided.

We didn't previously use a different solution.

That said, we're actually starting to move over to UiPath. Our team is starting to work with it now.

I do find that Blue Prism's LCR Function ID is better, however, UiPath is cheaper.

The initial setup has a moderate amount of difficulty. A company definitely needs to ensure they have the right people with the right skillsets. It's not so simple and straightforward that just anyone can set it up.

We started to use Blue Prism's own consultancy to assist us with the implementation process. Blue Prism has their own team that can assist with setups, so we decided to use them. They were very helpful as they understood the technology very well, being an internal team.

I don't have any insights into the pricing of the solution. I don't handle the billing or payments.

Before we started using this solution, we did an assessment of different solutions on the market.

Our company doesn't have a business relationship with Blue Prism. We're just customers.

I don't recall which version of the solution we're using.

Depending on the complexity of your process, you might need a simple solution, then it will be good to have a less expensive solution. If you have really complex process, this is a very good solution and the price is fair.

Overall, I'd rate it at eight out of ten.