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Blue Prism Cloud vs SAP Build Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (6th)
SAP Build Process Automation
Ranking in Robotic Process Automation (RPA)
37th
Average Rating
0.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism Cloud is 1.4%, up from 1.4% compared to the previous year. The mindshare of SAP Build Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism Cloud1.4%
SAP Build Process Automation1.0%
Other97.6%
Robotic Process Automation (RPA)
 

Featured Reviews

AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
CV
CTO at Atheneum
Simplifies integrations and is suitable for large companies
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. The promotion of a feature before it is mature may cause issues, and I feel that sometimes the deployment of such features is a little too early. The tool will release a feature, but it will have bugs in it. We face challenges because the tool's team doesn't have the knowledge to deal with the issues in the product's new features. When SAP develops something, if the tool's team doesn't know how to support it, it becomes a problem because now we have to access developers to get the information that is not readily available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"Decipher has been a valuable feature that many of our clients use to extract information from documents."
"This solution comes with a lot of good features."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"The user-friendly interface of Blue Prism Cloud has significantly aided my team's ability to design automated processes, allowing them to create agents and deploy them without needing extensive coding knowledge."
"We can save on staff costs by automating processes."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"The most valuable feature of the solution is that it offers an integrated development environment."
 

Cons

"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"Blue Prism Cloud needs to improve its AI capabilities."
"The issue is that it is not dynamic or intelligent."
"They should work on the solution's pricing."
"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"The tool's support team is not mature enough to handle the tool."
 

Pricing and Cost Advice

"The pricing is fine."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"The price is very competitive when you are comparing to other providers."
"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."
"We found the pricing reasonable, and it aligned with our budgetary requirements."
"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."
"The licensing structure is complex and the minimum contract length is three years."
"The product is not cheaply priced."
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Top Industries

By visitors reading reviews
Marketing Services Firm
11%
Manufacturing Company
11%
Educational Organization
10%
Performing Arts
9%
Energy/Utilities Company
13%
Computer Software Company
11%
Consumer Goods Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise21
No data available
 

Questions from the Community

What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...
What is your experience regarding pricing and costs for SAP Build Process Automation?
The product is not cheaply priced. In a development environment, the tool simplifies landscape management, etc. Whether the product is expensive or not depends on the customers. Smaller customers m...
What needs improvement with SAP Build Process Automation?
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. T...
What is your primary use case for SAP Build Process Automation?
I use the solution in my company for the development of applications.
 

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Overview

 

Sample Customers

Cabot Credit Management, Hovis, Utilita
1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: January 2026.
881,733 professionals have used our research since 2012.