BotFarm Reviews

We used the solution primarily for reconciliations. As a service, it requires matching the debit and credit information for the fund, so it's basically a combination of a custom-built application, integrating with Outlook and with Excel. It functions on the Windows 10 platform.

From a solution standpoint, screen capture and tight integration with Outlook are valuable features. We tried the same TOC with Blue Prism but it was more complicated.

From a simplified perspective, in terms of improvement, we use the bot for the maker position, not for the checker. It's about how well the bot can be utilized. For now, it's not utilized 24/7 because only business clients use it. I would definitely be wanting to see OCR features for improving the solution.

A human brain can easily distinguish between red and blue by looking at the screen. If there's an easy way for the bot to differentiate between the colors without being sequential that would be great.

More integrations with third-party applications would be a great additional feature. 

We've been using BotFarm for the past 18 months. 

It's a stable solution. 

The solution is definitely scalable. The bot is not utilized. We need more business sponsorship to make sure that we can have more projects with bots. We have close to 50 bots in production. And you can just scale it up to what is required. We have between 25-30 projects in the pipeline that we can carry out using Automation Anywhere.

I've been in touch with Automation Anywhere technical support. They've been handy. And they're pretty good when it comes to helping us. I'm satisfied.

We previously used another solution but it was not a fully automated process solution. It required a lot of manual intervention.

I am aware of the initial setup process - we set it up ourselves. It's pretty straightforward. I don't think there's any complexity in the architecture from a UI point of view, sometimes there are slight differences but the setup is straightforward.

We carried out the deployment by ourselves. We also had the robotics process monitoring team setup nearby. The assistance we required related more to the documenting and business process flows.

We evaluated other tools like WorkFusion. 

From a technical standpoint, you need to be careful with the UI application. There might be issues with it in cases where object recognition is going to be tougher. I would definitely look at what the UI interface needs in order to be automated from a UI perspective. Be careful with what you choose. 

I would rate this product a nine out of 10. 

We utilize the solution for automation of all repetitive tasks.

The most important feature of BotFarm is web automation. 

The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false.

This said, IT has been very good in evolving the tool and it is doing so on a weekly or monthly basis.

We have been using BotFarm for under 12 months, although not as an end user but in the context of working on the client's interface version. 

When it comes to stability, I prefer Automation Anywhere or UiPath, which is simple to code and to handle and has an easily obtainable platform. It has a much simpler deployment and configuration process and the tool can be easily acquired. 

We have not yet tried to expand the usage of the solution. This is a decision which must be made by management. 

Last year I faced a problem and, subsequently, raised a ticket. The support team is great and they helped me to resolve the issue within three or four days. 

I found the deployment to be very simple. 

The licensing is generally on a yearly basis, although this can vary depending on the needs of the client. I am very happy with the pricing.

Prior to choosing the solution, we did consider alternatives. However, we found them to be overly expensive, so we decided to go with Automation Anywhere, with whom we are now partnered. 

Our team consists of around 15 people. 

I recommend the use of Automation Anywhere, although version 11.3.5 should be chosen, as it contains certain new commands for automation in respects of the share purchase agreement. Automation Anywhere constitutes the latest version and the addition of extra commands makes things much simpler. The previous version required one to automate via scripting and the use of MetaBot. 

I rate BotFarm as an eight out of ten. 

The primary use of the solution is for automation. 

One of the most valuable features is the solution's simple automation regarding object cloning and strings variables. 

The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that. 

In the next release, the solution could be more interactive with other CRM applications, such as Pega or Salesforce functions. 

I have been using the solution for approximately four years. 

The solution is very stable. We have not encountered any issues. 

We use Pega solutions.

The installation of the solution was very easy. 

The solution prices are expensive. It would be more beneficial for customers to lower the pricing. 

I rate BotFarm an eight out of ten. 

We are using the BotFarm tool to automate any repetitive task to fulfill our client's requirements.

This has improved my organization by cutting down on repetitive tasks that now can be automated.

The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements. 

The solution is great to automate any repetitive tasks, which you might do on a daily basis. For example, the organization may need to be generating invoices or extracting data from PDF files daily. It is very versatile in what you can automate.

The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 20%.Data extracted from ocr some times is mismatched or in accurate.

I have been using this solution within the last 12 months.

The solution is reliable and stable.

BotFarm is highly scalable. We can integrate many applications, tools, and packages. In the new release of this solution, we can create our own packages and integrate them which is a very useful feature.

We have approximately 50 employees using this solution in my organization and are planning to increase the number of developers.

The technical support is very good and responsive. They have a help portal that is very clear and easy to use. Recently, I raised a ticket because I was not able to send an email, and the agent contacted me on the very same day a few hours later. My ticket was set to high priority and they were able to resolve the issue that same day. The support team is great and very coordinated.

You have the Automation Anyway University where you can download tools. If you have any problems you can search on the Automation Anywhere portal by completing a submission form and you will receive the information that you need.

It is very straightforward to install. It very simple, a person with no IT background can easily do the installation and use the platform.

We did the implementation of the solution.

There is a license for this solution and it is on an annual basis. I am satisfied with the price.

We have evaluated other solutions, such as Blue Prism. We went with Automation Anywhere with BotFarm integrated mainly because it was cheaper.

I am using Automation Anywhere which BotFarm is integrated and comes as a package.

In this era, every large company is trying to implement ways to automate their processes using any Robotic Process Automation (RPA) tool. Automation Anywhere comes highly recommended in the market as being very reliable. 

I would recommend this solution to others.

I rate BotFarm a nine out of ten.

We use this solution for multiple purposes. Some are web-based and others are Oracle or QAD-based. 

Within our organization, there are roughly 10 to 15 employees using this solution. 

Currently, it's being used extensively. In the future, we plan on expanding our use of this solution even further.

The record option and the OCR technology have been great. 

Although I like the OCR technology, it could still be further improved. 

I have been using Bot Farm for three years. 

This solution is quite stable; it's really easy to use. 

The technical support is quite responsive. 

The initial setup was straightforward. 

The licensing is on a monthly basis. 

BotFarm by Automation Anywhere is great for building bots. Overall, on a scale from one to ten, I would give BotFarm a rating of eight. 

We are using it mostly for financial applications, payroll processing, attendance processing, and expense processing.

The payroll processing used to take about a week's time earlier. Now, that has got reduced to one day. We are seeing this kind of reduction everywhere. There is at least a five or ten times reduction in the amount of time, and more people are free to do something else. 

It has also helped a lot in the current situation where people are working from home. We are able to launch the bot from anywhere and get the work done.

It is easy to use. The learning curve was quite smooth. 

It is also a very stable and rugged product. It doesn't break in the event of increased load. Even in case of load bursts, the AA platform was able to deliver seamless service. 

Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required.

Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price.

Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup.

It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful.

It is very stable.

We haven't tested it for scalability because our operations are pretty small. It is a small deployment, and for our current workload, it is working quite fine. We have five or six bots, and the number will increase over a period of time. We would like to bring in more processes and use IQ Bots for some intelligent stuff, such as for reading handwritten documents. We would like to use IQ Bots, especially for invoice processing.

In terms of users, our finance and HR teams are using it. We have about 10 to 12 users.

We are not very happy with their technical support. Their support should be improved.

The initial setup was quite complex, but since it has been set up, it is fine. It took a little more than a week. Its setup should be made easier.

Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price.

If you have a good use case, you should go ahead and use it. Ultimately, it depends on whether you have a good use case.

I would rate BotFarm a seven out of ten.

The product can technically be applied in any vertical - whether that's supply chain management, manufacturing, pharmaceuticals, licenses, et cetera. We have used it for most of these verticals and various processes.

It's all about their user manual, and the turnaround time. It allows us to focus on better quality work which ultimately helps the overall big picture.

Their overall design is fantastic. Their development interface is very easy to navigate. It has a graphical user interface with a drag-and-drop feature, which makes it very easy for the developers who are building the parts.

The solution is very manageable.

The product has good scalability capabilities.

The deployment could be simplified. There are a lot of user settings and stuff that you need to do when you need to prepare a report. 

Automation Anywhere does have IQ Bot, which is a pretty good product. It needs to make sure it's competing with it in terms of feature offerings, et cetera.

We've seen some scalability issues.

I've been dealing with the solution for one and a half years at this point. It's hasn't been very long just yet.

The solution is stable, however, we have definitely seen some issues with deploying the bot between the Dell server and the broader servers. Due to resolution issues, I find it takes time to get it up on Chrome, in the browser. You need to sometimes wake up the bot. These kinds of issues have definitely dropped off a bit. It's a little bit of a gray area at the moment, as it's hard to say when they will come up. 

The solution is definitely scalable. It's easy to scale up and manage the process if you need to.

Technical support has been excellent. I would rate them at a nine out of ten. They are very knowledgeable and responsive. We're quite satisfied with eh level of support provided.

As consultants, we also work with Blue Prism and Automation Anywhere. We work with a variety of different products, depending on the client.

The implementation isn't straightforward. It's a bit complex in terms of deployment as there are a lot of settings you need to handle.

Typically, a deployment takes about a week. It depends on how a company wants to deploy, so there are a lot of standards and templates that you could follow. That said, any standard deployment that you follow definitely takes a week at a minimum. It could potentially take longer.

In terms of maintenance, you only really need one person. Again, it depends on the client, and how they want to set it up, however, I would say not more than one full-time person would be needed in the case of five ports being deployed.

We are consultants. We can assist clients in the implementation process.

For my part, I don't handle the pricing. I can't speak to how expensive or affordable it is. It's not a part of my day-to-day to worry about licensing.

We're partners.

I am into consulting and my company is in consulting. 

Overall, I would rate the solution at an eight out of ten. We've largely been satisfied with their level of support and the capabilities, although the deployment could be easier. They have a lot of good features in place.

As is typical for many of the RPA technologies, it's important to have a good design in place and that could resolve the development and the deployment.

Our primary use case is to extract data from websites.

The most valuable features of this solution are the Excel automation and support for SharePoint.

The interface is user-friendly. 

The pricing of this product could be better.

I have been using BotFarm for three years.

It's a stable product. We have not experienced any issues.

We have not explored scalability yet. We have 10 people who are using this solution in our organization.

Technical support is good.

The initial setup was straightforward.

Deployment is quite quick.

Licenses are paid on a yearly basis and the cost is quite high.

We also evaluated the Blue Prism.

I would recommend this solution to anyone who is interested in using it.

I would rate BotFarm an eight out of ten.