Owner with 51-200 employees
Worth the cost but needs powerful hardware to monitor hundreds of agents
Introscope is definitely an elegant tool for Application monitoring and diagnosing performance issues especially in the Java space. 'Worth the cost' depends on how much the company is willing to invest. Keep in mind that you do need powerful hardware if you plan to monitor with hundreds of agents, thus adding to the cost. Recently several new players in APM market have emerged - some of them actually appears to be somewhat successful, such as dynatrace, appdynamics etc. One thing I like about Introscope that I have not found in other tools, is the powerful EPAgent, which virtually lets you monitor anything. Get a couple of vendors to do POC on your environment, review the costs, present it to the management and see what happens.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Expert at a tech company with 51-200 employees
Excellent for APM, but it's bit more expensive than other products in market.
Valuable Features:
It will give us the vital solutions for all performance issues and for all J2EE and .Net applications.
Room for Improvement:
Cost- its very expensive and it's hard to spend that amount of money for CPU's core based licensing by small business organizations.
Other Advice:
You will get good customer support and consulting services. It's easy to maintain for large scale environments. It will give good results for testing, development, and all other folks.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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Ok, thanks Anand. This info really helps.