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Broadcom DX Application Performance Management vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Broadcom DX APM boosts ROI with effective application management, reducing incidents and costs, while enhancing performance and reporting capabilities.
Sentiment score
9.4
Organizations experienced cost savings and efficiency gains with eG Enterprise, reducing service requests by 75% and optimizing operations.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
Director of Technical Part at NOS SGPS
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
Consultant at a computer software company with 5,001-10,000 employees
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
Senior Enterprise Director at Towers IT
 

Customer Service

Sentiment score
6.8
Broadcom DX's customer service and technical support are praised for professionalism, expertise, but face criticism for occasional delays.
Sentiment score
10.0
eG Enterprise is praised for exceptional support, quick response, expert team, and effective problem resolution despite occasional delays.
It is difficult to access the right person, and incidents sometimes need escalation.
Regional Director at ATOS
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
Director of Technical Part at NOS SGPS
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.8
Broadcom DX Application Performance Management is scalable, but complex configuration and cost concerns arise with extensive metrics and scalability options.
Sentiment score
8.6
eG Enterprise is praised for seamless integration, scalability, and effective management, with minor challenges resolved through support.
The solution does not offer much flexibility in scalability.
Director of Technical Part at NOS SGPS
 

Stability Issues

Sentiment score
6.9
Broadcom DX APM is stable with minimal issues, though specific configurations and platforms may present challenges, often resolved by updates.
Sentiment score
8.6
eG Enterprise is stable and non-intrusive, with seamless installations and updates, performing well under high traffic conditions.
 

Room For Improvement

Broadcom DX Application Performance Management requires improvements in cost, integration, support, automation, cloud, dashboards, and monitoring capabilities.
eG Enterprise needs updates in UI, customization, integration, configuration, pricing, and licensing to improve user experience.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
Regional Director at ATOS
Improving the feature set to match competitors like Cisco and Dynatrace would be beneficial.
Director of Technical Part at NOS SGPS
For small and medium businesses, eG Enterprise is usually too expensive.
Senior Enterprise Director at Towers IT
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

Broadcom DX APM is cost-effective initially, but renewals and agent-based licensing can increase expenses in large setups.
eG Enterprise offers cost-effective pricing with flexible licensing, starting at $100,000 annually for 150 services, including setup.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
Director of Technical Part at NOS SGPS
The pricing is in the middle range.
Regional Director at ATOS
The pricing is per user per year and varies depending on the components being monitored.
Senior Enterprise Director at Towers IT
 

Valuable Features

Broadcom DX APM provides real-time insights, proactive issue detection, transaction tracing, and customizable dashboards for enhanced performance management.
eG Enterprise provides comprehensive monitoring and diagnostics with user-friendly UI, AI automation, and seamless integration, enhancing satisfaction.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
Director of Technical Part at NOS SGPS
We have very good dashboards that are very useful for getting all the parameters of the application.
Regional Director at ATOS
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
Senior Enterprise Director at Towers IT
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Consultant at a computer software company with 5,001-10,000 employees
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (69th), IT Infrastructure Monitoring (51st)
 

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.0%, up from 0.5% compared to the previous year. The mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.0%
eG Enterprise0.8%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Marketing Services Firm
11%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
12%
Financial Services Firm
11%
Retailer
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise24
Large Enterprise124
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
No data available
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Broadcom DX Application Performance Management vs. eG Enterprise and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.