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Broadcom DX Application Performance Management vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
48th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.3%, up from 0.5% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.3%
ITRS Geneos1.0%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall the Tools helps to detect any issue emerging with indepth analysis available for the resolution through APM components."
"Overall, APM improves our total customer experience and reduces our operational costs."
"The time it takes to track problems in applications is the most valuable return that we have from this solution."
"​Deep Dive and Transaction Analysis Triage capability.​"
"CA APM is based on a solid solution that could be helpful for everybody."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"CA APM not only does root cause analysis, but it is smart enough to proactively identify an issue that could happen and advise me to do something to prevent it."
"In terms of stability, it has been stable so far."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The tool is highly customizable and can be tailored to your requirements."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"It's a very good tool to use and everybody is very happy with it."
 

Cons

"I'd like to see more source code at the exceptions level. I'd like to be able to get down to the actual code-class file and know what the issues are there."
"The main issue with scalability is, however, that there's a lot of overhead required to keep it expanding."
"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"Dashboards need to be improved in order to make them self-explanatory."
"We did have stability problems."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"I give it an eight out of 10 overall because I don't see custom dashboards. Plus, some of the stat analysis features that were explained are not that easy to use."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"The Geneos configuration has greatly improved since the nascent version 1.0 days, but still requires specialist knowledge and convoluted config debugging when something’s not monitoring as expected."
 

Pricing and Cost Advice

"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Pricing and licensing are not issues."
"Depends on the size of the product you need."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The pricing seems reasonable. We're happy enough with it."
"I can say it's not that cheap because the licensing is a little bit costly"
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Pricing and licensing is based on the requirements."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Marketing Services Firm
11%
Manufacturing Company
9%
Performing Arts
9%
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
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Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Geneos
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Broadcom DX Application Performance Management vs. ITRS Geneos and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.