Check Point Email Security (formerly Harmony Email & Collaboration) Reviews

We are working with Check Point Harmony Email & Collaboration not only for Harmony, but also for their SaaS solution, their CloudGuard solution, their next generation firewall solution, and their SD-WAN solution.

We started working with Check Point Harmony Email & Collaboration, which is a very good solution for Microsoft Office 365 and Google Workspace users. For their office business productivity suite, which includes products and solutions such as email, OneDrive, SharePoint, Slack, and Teams, this solution gives 100% protection. As far as Google Workspace is concerned, it gives protection for Google email, Gmail, and Google Drive. Additionally, it provides protection for other services such as Box and Dropbox.

Deployment is very easy since it is API based and does not require any harsh configuration. The DMARC management and DMARC forensic is the best feature. Their security engine provides everything such as DLP and encryption. Check Point Harmony Email & Collaboration provides almost 100% security for phishing emails. Their DMARC management is very standard compared with any other brand or any other email security provider.

The best thing is that on a single tenant I can manage multiple services such as Harmony Endpoint, Check Point Harmony Email & Collaboration, Harmony Browser, mobile security, EDR, XDR, which is endpoint security, and SaaS. All of these services have a single dashboard. When giving security to email, in Check Point Harmony Email & Collaboration, I do not need to change any MX record or any DNS entry changes. I simply add one text record for DMARC and no changes are needed in the MX record of that particular domain. This is very easy because Check Point Harmony Email & Collaboration is in the tenant of Microsoft Office 365 and Google Workspace only.

Check Point works on zero trust network technology. They are not only giving a feature of artificial intelligence but also machine learning summary. Machine learning summary is also given when they catch any kind of incidents such as phishing attacks, malware attacks, and ransomware attacks. They always provide real-time alerts for that.

Real-time URL analysis is provided for phishing links and all these things. It gives 100% output for that and shows the source from where the malicious URL comes from. Additionally, they always provide threat emulation. This means the simulation of what danger happens when I click that particular URL is also provided in their report.

It gives 100% protection to all BYOD devices. For example, one single Microsoft 365 account can be configured on different five devices. Many companies give email access to their employees on their mobile as well. In that case, if any malicious file is on the mobile and the employee would like to save it on OneDrive, due to this security, the user and administrator will get a real-time alert that this file is malicious and cannot be uploaded to OneDrive. This not only saves money but also saves time and prevents the organization from such cyber attacks.

Check Point must develop one mobile app for iPhone users, Android phone users, and Windows phone users or at least for the administrator to see that dashboard on that particular app. This would be very helpful for administrators. Currently, every time we need to log in through a computer, we have to go through multi-factor authentication and all these things, which is time-consuming to log in to that portal. If they give such kind of facility, then it will be very helpful for an administrator to manage and maintain the things in a proper way.

We have been using this solution for the last three to four years.

Their support is very great. In cloud services, there is no RMA involved, which means no physical device is involved. The service is very up to date.

Cisco IronPort technology is available. However, Cisco, Barracuda, and many other solutions are available in the market. The problem is that the customer has to migrate their MX record for a particular domain. The basic thing is that in their technology, you cannot scan internal mail. For example, if two people are part of one enterprise and are using Check Point Harmony Email & Collaboration, the communication between them on the same domain is also scanned. However, when considering competitors such as Cisco, Barracuda, Sophos, and other players in the market such as OPSWAT, there is always a threat that internal mail is not scanned because email is hosted on a Microsoft server and the MX record is hosted on a third-party server. That is the problem. Check Point Harmony Email & Collaboration scans internal as well as external mail, which is why it is the better choice.

Setup is very simple since it is API based. I do not require anything. I just have to enter the credential of Microsoft tenant ID and password or Google super admin username and password and the process is very simple due to artificial intelligence and machine learning technology. It will implement automatically. If I have some knowledge, I can implement the policies and have custom policies as well. In DLP, they have given already many pre-configured policies for data loss prevention. Apart from that, if I would like to have my own policy, they also give that facility where I can put my own policy.

The best thing is that on a single tenant I can manage multiple services such as Harmony Endpoint, Check Point Harmony Email & Collaboration, Harmony Browser, mobile security, EDR, XDR, which is endpoint security, and SaaS. All of these services have a single dashboard.

Check Point offers three features in their solution. The basic package, advanced package, and complete package are available. The complete package comes with encryption and DLP, which is Data Loss Prevention. The price difference between the advanced package and complete package is almost double. They have already given choices regarding which package customers can sustain and according to that they can be provided. As for the price, Check Point always has flexible pricing. They never charge more and can work within any given budget. I give Check Point 10 out of 10 for pricing. My overall review rating for this solution is 10 out of 10.

I have been using Check Point Harmony Email & Collaboration for about a year and a half and I don't have plans to switch it out for something else. I'm not as enthused about Check Point as Unitrends. There are a couple of things that haven't gone exactly the way I expected them to, but overall the product is pretty good. I don't expect to move away from them.

Check Point has made my threat prevention better. It has helped me avoid having to redo machines and has helped protect our data by not letting unauthorized items through. The items it does let through that people are worried about are usually real things that appear unusual. It blocks and notifies me about other concerning items, then I can investigate and determine if it's legitimate mail from someone we want. It has significantly fewer false positives than my old solution did. I remember constantly releasing mails with my old solution, being in there four or five times a week releasing emails that got blocked even after I had whitelisted some portion of them. Once I whitelist something with Check Point Harmony Email & Collaboration, I haven't had to think about it again.

I appreciate having one login to deal with multiple different security products. My favorite feature is the ease of finding a piece of mail that got lost somewhere or was blocked for any reason. Their Mail Explorer is simple to use while also offering complex capabilities. I've always been able to find the problematic email and resolve whatever issue exists, whether it requires quarantine or appropriate release.

The AI-powered threat intelligence is built into this system. I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.

Check Point Harmony Email & Collaboration has enhanced our threat prevention. It has prevented machine redos and protected our data by blocking unauthorized items. When items are flagged as concerning, they're typically legitimate but appear unusual. The system blocks and notifies about suspicious items, allowing me to verify if they're legitimate communications we want to receive. It produces significantly fewer false positives than my previous solution.

One aspect of Check Point Harmony Email & Collaboration that differs from my old solution, Proofpoint, involves mail delivery. With Proofpoint at the MX level, mail would be processed first before being sent to our Microsoft tenant, preventing users from seeing problematic emails. The current setup with Check Point routes mail into the mailbox and then removes it if an issue is detected. During the East Coast server outage with Amazon service this week, mail was delivered and then pulled back because Harmony wasn't working properly and needed to scan it. I prefer the approach where mail gets blocked before reaching the mailbox. However, there haven't been any issues with the current method.

One advantage of the current system is the user creation process. With Proofpoint, I had to wait up to 45 minutes for new email accounts to start working due to sync requirements. The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.

I have been using Check Point Harmony Email & Collaboration for about a year and a half.

I haven't had any users encounter issues with accidentally clicked emails since implementing the product.

My experience with Check Point's customer service and tech support has been positive. I maintain a relationship with them despite my sales representative changing once. I have access to a dedicated sales engineer for technical guidance and best practice recommendations. Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.

Positive

The initial setup with Check Point Harmony Email & Collaboration is super simple. Check Point provides comprehensive technical documentation for all their products if you're willing to read it. Though I had a sales engineer on the phone during setup, their assistance wasn't necessary. The Harmony implementation was straightforward - requiring only a few clicks to add the tenant and activate the system. After the initial configuration, no additional setup was required.

Check Point Harmony Email & Collaboration handles mail delivery differently than my previous solution, Proofpoint. At the MX level, Proofpoint would process all mail before sending it to our Microsoft tenant.

Before using Check Point, some issues would get through and people would inquire about them, demonstrating appropriate caution. However, we had instances where users clicked on suspicious items, requiring computer removal from the network and complete system wipes for security purposes.

Check Point Harmony Email & Collaboration has been very competitive with their pricing. Compared to previous security products, I was able to add a physical firewall and software licensing for the same price as the endpoint and email security. While my overall bill increased after adding more products, they offered significantly better pricing than competitors.

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I use Check Point Email Security (formerly Harmony Email & Collaboration) for protecting my phishing email against my critical users, and it acts as a critical email gateway. I have MS 365 and reroute the traffic to Check Point Email Security (formerly Harmony Email & Collaboration).

From my personal experience, the biggest advantage of the product is its protection against phishing and the significance of safeguarding my business email from compromise. My CFO and CEO are the targets for phishing mails, so protecting against these threats is very important and critical. If email is compromised, they can control access and gain complete visibility. Email is one of the weakest links people often check and use, making it the easiest way to hack, so protecting against it is crucial.

The automated incident response part aids my security strategy. We create actions with the automation piece, and our centralized incident management team follows incidents. We forward the logs to our SIEM logs where our SOC team operates 24/7 to monitor incident management end-to-end.

AI-powered threat intelligence helps to block email threats in my case. Previously, it was not there, but now they have added this feature, and they excel at this advanced AI part. Check Point Email Security (formerly Harmony Email & Collaboration) protects my blogs and email threats before they reach my inbox through a feature they call ThreatCloud.

I use real-time URL reputation analysis in the product as sandboxing technology. For example, when some users click on a URL, it will redirect to a zero-phishing page where suspicious files and mails can be blocked. This prevents impact on my environment because it redirects directly to the sandboxing environment, and it is a great technology we are using.

Inspection technologies safeguard my shared files, as this is one of the major use cases. I also utilize an important use case known as grey mail. The grey email box is a great technology that allows us to control promotional emails. For instance, if someone sends an email claiming a $500 prize, it often falls into spam and can be clicked unwittingly. The team protects against such unwanted mails, which frequently include promotions that users may miss or mix with genuine emails. This categorization needs to happen to manage delivery effectively.

Check Point Email Security (formerly Harmony Email & Collaboration) has a positive impact on phishing attack mitigation, and the mitigation part works well. That is why, after evaluating the product, we went for live deployment since we use it majorly for our group companies. This is a very important use case for us.

I notice that there are areas for improvement in email security, particularly regarding Data Loss Prevention (DLP). It has limited functionality on outgoing DLP, meaning if someone is sending a sensitive file, I cannot rely solely on this solution for protection.

I confirm that I have been working with Check Point Email Security (formerly Harmony Email & Collaboration) for more than eighteen months.

Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece. I will definitely say this product is too good as it solves most of the problems.

Regarding scalability, we have taken a SaaS platform, so availability and observability are there along with higher availability. There are no concerns about scalability.

The technical support from Check Point is good; I have not found it lacking.

I have worked with competitors for email security; earlier, I used to have Trend Micro, and I have also utilized FireEye, which is now known as Mandiant, and they have taken over McAfee. I have used multiple products in the past.

The biggest difference I see between these products is that Check Point Email Security (formerly Harmony Email & Collaboration) works directly with native collaboration tools from Microsoft. This was not the case before; Trend Micro is a gateway solution that requires moving traffic before it reaches our mailbox. Here, the handshake happens seamlessly, not only for Microsoft 365 but also between my SharePoint and Teams, protecting all collaboration tools, which is crucial since account takeovers, phishing, and ransomware often come via shared files.

I find that the installation procedure and deployment are easy and not complex.

The deployment was done in-house; I did not use the help of a consultant or integrator.

I observe that it is possible to see ROI with Check Point Email Security (formerly Harmony Email & Collaboration); you will definitely get results in nine to ten months.

Check Point Email Security (formerly Harmony Email & Collaboration) is reasonably priced.

Check Point Email Security (formerly Harmony Email & Collaboration) saves me about five to ten percent of time, as I previously spent considerable time with my teams on email protection.

I gave this review a rating of nine out of ten.

Check Point Harmony Email & Collaboration serves as my main protection platform for Office 365 SaaS platforms, including email, OneDrive, SharePoint, and I utilize some training features. In my daily work, Check Point Harmony Email & Collaboration has become our number one protection platform; it reviews all information that passes through our Office 365 and makes the final decision on whether something poses a risk to the organization. Every day, we review each of the alerts regarding user interactions at the spam, phishing, malware levels and analyze the threat behavior our organization is receiving, including which departments face the most attacks, what is the number one target, and what types of attacks we receive daily, such as phishing, graymail, spam, malware, etc.

The process of reviewing alerts in Check Point Harmony Email & Collaboration is automatic; the tool executes the entire process we have configured, checking and taking actions to block anything suspicious automatically, without any action from us. Essentially, we connect to check if the actions taken are correct and whether there are any false positives; otherwise, the tool operates 100% automatically based on the parameters we have configured in each rule.

When Check Point Harmony Email & Collaboration detects something suspicious, it runs a certain number of intelligence engines that analyze the data source, the domain's reputation, and the current interaction of that domain with our platform. If it is the first time an email arrives from that domain, it alerts the user; if the email contains content that could be malicious, the user is also alerted, and a score is assigned to the email. If the score exceeds the thresholds we have set, it is classified as a low, medium, or high threat, resulting in automatic blocking and alerting the user about the action taken, allowing the user to interact with the platform and report false positives if they believe the email is valid.

Additionally, I utilize Check Point Harmony Email & Collaboration as a training tool; its new Security Training module allows us to conduct department-specific training on phishing, controlled tests, and provides a score for our organization, along with further training to raise awareness within the security department. Other very specific use cases involve user engagement, as we strive to provide as many actionable reports to users as possible to help them be aware of the risks they face daily and how these risks could affect the organization as a whole.

In my opinion, the best feature of Check Point Harmony Email & Collaboration is its ease of integration with platforms like Office and Google Cloud, allowing for automatic integration that results in a robust platform that makes decisions based on your organization with just a couple of steps. The most used features include email tracking, which allows us to easily follow up on emails and conversations, helping us understand what is happening within the organization when an alert is detected, providing more context rather than simply blocking an email due to detecting something malicious. Its intelligence engines also review how interactions occur within the platform, and the integration with inspection engines and our infrastructure knowledge at the email level makes it one of its best features.

Those integrations definitely help me save time and improve security, as we no longer need to manually review each alert and are less concerned about false positive reviews. The tool operates automatically, making our workload easier, while also significantly enhancing our overall security.

Since acquiring Check Point Harmony Email & Collaboration, we have seen an increase in the blocking of Business Email Compromise, phishing, and spam emails, drastically reducing our exposure to email security risks. We have noticed a reduction in accepted phishing attempts since we started using Check Point Harmony Email & Collaboration compared to the protection of Microsoft 365. We have graphs showing that Microsoft 365 detects approximately 65% of threats, while Check Point processes the rest of that 65%, thus providing better protection than traditional solutions.

To improve Check Point Harmony Email & Collaboration, one notable enhancement would be to fully integrate the DMARC and SPF protections they have; once this is correctly implemented, I believe it will further improve internal email protection outcomes.

We have only encountered some false positives that required us to whitelist certain third-party domains, mostly due to their poor email configuration preventing DMARC or SPF alerts. Frankly, the platform performs very well, and we have not experienced any other issues since we began using it.

Currently, I believe that no further improvements are needed for Check Point Harmony Email & Collaboration.

I have used Check Point Harmony Email & Collaboration for seven or eight years.

The platform is very stable; we have not encountered any downtime or stability-related issues, so I would say we have had 100% uptime.

The scalability of Check Point Harmony Email & Collaboration is very straightforward; we experience an annual growth rate of about 10 to 15%, and scaling up is simple, as we only increase licensing, and the rest happens automatically. User synchronization and administration detect user license activation, and protection begins from day one.

I have not needed to open any support cases with Check Point Harmony Email & Collaboration, which indicates that my experience with support has been very good.

Positive

Before using Check Point Harmony Email & Collaboration, we were utilizing Microsoft 365 with Defender for email protection.

We switched from Microsoft Defender to Check Point Harmony Email & Collaboration because we had an event where Defender failed to detect a threat, allowing phishing and spam emails to reach our directors. We chose Check Point Harmony Email & Collaboration because we felt it has better security engines and a more detailed administration of internal security and event management. It also provides graphs and statistics to illuminate how these events occur within the organization, allowing us to identify which departments require closer monitoring or which ones are the main targets for threats, such as directors, purchasing, and HR. We evaluated various tools before choosing Check Point Harmony Email & Collaboration, including Proofpoint, but ultimately, we decided to go with Check Point.

I would advise others considering using Check Point Harmony Email & Collaboration to conduct a proof of concept directly with Check Point to set up the initial configuration and see the platform working at full capacity before making a decision, and that they can compare the detection parameters provided by Check Point with any other email tools they are evaluating.

We are customers and do not have any relationship with the vendor or partner.

We have seen a return on investment with Check Point Harmony Email & Collaboration; specifically, we have drastically reduced the time it takes to detect and stop a threat, which has been cut by over 2 hours from detection to the automatic blocking of the threat.

My experience with pricing, setup costs, and licensing for Check Point Harmony Email & Collaboration is quite good; the pricing is based on the number of users. There are three types of licenses that range from basic to advanced, with a Complete version offering DLP characteristics, but if you do not plan to create detection or data protection policies, I believe that the Advanced license is sufficient. It is a very straightforward licensing approach, done per user and for periods of 1 to 5 years.

I have given this review a rating of 10.

My main use case for Check Point Harmony Email & Collaboration is email protection against spam, phishing, and malware, and I can give a quick, specific example of how I'm using it day-to-day.

In practice, I'm blocking threats before they reach our users, quarantining malware.

The best features Check Point Harmony Email & Collaboration offers are great inline email protection, ease of setup with Microsoft 365, nice tools for searching for emails, reviewing fish alerts, and its ability to play nicely with KnowBe4 simulated phishing and other vendors of simulated phishing out of the box, along with very informative diagnostics about how Check Point categorizes any individual email I pull up.

Out of all those features, the most valuable to my team is the email protection because it effectively secures our email communication.

Check Point Harmony Email & Collaboration has positively impacted my organization with fewer impersonation attempts getting through and fewer invoice scams.

Check Point Harmony Email & Collaboration can be improved because the console is very slow to navigate, pages are not responsive, and it can be a little confusing to set up initially when you're coming from a different vendor such as Mimecast, plus it seems to let through quite a bit more unsolicited spam than we used to see with Mimecast.

The console issues mainly involve a general performance problem.

I have been using Check Point Harmony Email & Collaboration for less than a year.

In my experience, Check Point Harmony Email & Collaboration is stable.

Check Point Harmony Email & Collaboration's scalability is fine; we have not needed to scale up or down, though I have mentioned that the performance is not the best.

I have found the customer support for Check Point Harmony Email & Collaboration to be excellent for the setup we did, although we haven't had much experience beyond that.

Negative

I previously used Mimecast before Check Point Harmony Email & Collaboration, and we switched because we had many sister company peer reviews of Check Point Harmony that were glowing and also because it was less expensive.

The deployment of Check Point Harmony Email & Collaboration in my environment was easy while working with their customer success team.

Check Point Harmony Email & Collaboration integrates with Microsoft 365 really well; it is easy to set up, manages transport rules and groups for you automatically, and you don't have to do anything manually in there.

The integration also really nicely shows me what Microsoft 365 decides about each individual email that comes in and what Check Point does afterward.

I have seen a return on investment since switching as we're probably spending close to half as much as we were on Mimecast; however, it doesn't really have an ROI because it's a security product.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration shows it was less expensive than our Mimecast licensing by quite a bit, so I found it pretty straightforward.

I evaluated other options before choosing Check Point Harmony Email & Collaboration, specifically Proofpoint and Mimecast.

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I choose nine because the performance has some downsides and negatives that keep it from being a perfect ten.

A quick tip I would suggest is to see if you can get a demo because Check Point Harmony will do a full demo without even switching away from your old email protection.

We were previously customers of Check Point Harmony Email & Collaboration. We currently are not using it but are looking to bring them back in the future if an opportunity arises.

The main use cases with Check Point Harmony Email & Collaboration involved monitoring user behavior in the Microsoft environment, including login patterns and correspondence. The primary scenario where it was leveraged extensively was during investigations. It has proven particularly valuable whenever incidents or potential incidents have occurred.

The best features of Check Point Harmony Email & Collaboration involve understanding user behavior and monitoring interactions. It allows applications to send, receive, and process emails, which is particularly useful from an investigative standpoint.

The threat prevention in Check Point Harmony Email & Collaboration provides scoring and rating that helps determine threat levels. Based on configured thresholds, it can automatically block or discard threats as needed. 

The automated incident response feature is generally helpful for investigative purposes, though we prefer human intervention for thorough analysis. There are situations where a human analyst needs to evaluate the circumstances, understand the data, and determine whether it is relevant and useful. For instance, they need to assess if it could be an indicator of compromise. In the setups I’ve been involved with, there has always been a blend of automation and human analysis to ensure effective outcomes.

Robust inspection technologies have proven valuable in safeguarding shared files in collaborative environments by analyzing patterns and identifying potential threats.

Check Point Harmony Email & Collaboration can continue to improve by curating intelligence from other sources if it doesn't have enough in-house. It needs to be powered with strong threat research and threat intel capabilities. When there are limitations in-house, it should allow collaboration with other entities, whether commercial entities, open-source resources, or researchers in that space. This collaborative setup enriches the threat intel and data, which in turn helps the product determine whether something is a true positive versus a false positive.

I worked with this solution for a couple of years.

I would rate Check Point Harmony Email & Collaboration's support a seven out of ten. The package offered 24/7 coverage, and they would generally respond with acknowledgment when contacted. Sometimes junior staff members would ask scripted questions without having enough knowledge to address the core issue immediately. In some cases, issues needed escalation to the customer support manager to find a resource that could resolve the problem quickly.

Positive

The initial setup of Check Point Harmony Email & Collaboration was moderate in difficulty. While there were some minor hiccups and it took time to understand, it was ultimately more simple than difficult.

The comparable solutions to Check Point Harmony Email & Collaboration are Proofpoint and Mimecast. The main difference is that Check Point traditionally has been a firewall software company, recognized as the first vendor for inspection and firewall concepts. Proofpoint, on the other hand, started as an email filtering and security solution. Proofpoint has maintained its focus on email security, making significant investments in this area. While Check Point has broadened its portfolio to include cloud security and other areas, this expansion can sometimes pose challenges as it may limit the time available for improving individual products.

I haven't encountered many integrations. The only one I have seen is with the ticketing system. It works with certain common ticketing platforms. Those are the only integrations I have utilized.

I would rate Check Point Harmony Email & Collaboration an eight out of ten.

My main use case for Check Point Harmony Email & Collaboration is protecting cloud-based email and collaboration platforms, primarily Microsoft 365, from malware, phishing, and account takeover attempts.

I can provide a specific example of how I've used Check Point Harmony Email & Collaboration to protect Microsoft 365 from phishing threats. The sales teams received a phishing email impersonating our boss in the sales department, asking them to approve different transfers. The message looked convincing, using internal branding and a spoofed domain that closely resembled our own, but Check Point Harmony Email & Collaboration tagged the message immediately using AI-based intent analysis and domain spoofing detection, quarantining the email before it reached the user's inbox and sending an alarm to the support team.

In another situation, we had a case where a user shared a OneDrive link externally that unknowingly contained a file infected with a macro-based Trojan. Check Point Harmony Email & Collaboration scanned the shared link and blocked the download in real time.

The best features Check Point Harmony Email & Collaboration offers are AI-driven phishing protection, seamless API-based deployment, and coverage across both mail and collaboration platforms.

The AI phishing protection feature in Check Point Harmony Email & Collaboration works quickly and effectively in the background, analyzing incoming messages daily using natural language processing and behavioral intent modeling. This means it does not just look at sender reputation or unknown URLs.

One of the most valuable aspects of Check Point Harmony Email & Collaboration is its broad coverage across both email and collaboration platforms, which sets it apart from traditional email-only security solutions. Check Point Harmony Email & Collaboration has positively impacted my organization by resulting in fewer phishing incidents. Since deploying Check Point Harmony Email & Collaboration, we have seen a 40% drop in phishing-related alerts and user reports. The AI-driven detection catches threats before they reach inboxes, leading to fewer risky clicks and less time spent investigating false alarms.

Check Point could be improved by enhancing its reporting flexibility, streamlining policy customization, and expanding integration options with third-party platforms. These changes will make it even more adaptable for diverse enterprise needs.

Expanding third-party integration would be beneficial. When I integrate with Microsoft 365, support for other platforms like Slack or Dropbox is limited. Broader coverage would help organizations with mixed collaboration stacks.

I have been using Check Point Harmony Email & Collaboration for around three years.

Check Point Harmony Email & Collaboration has proven to be very stable based on my experience.

Check Point Harmony Email & Collaboration is scalable.

The customer support is very great based on my last experience when I used the technical support or tickets.

Positive

In the first deployment, my experience was challenging, but now it is great with no problems.

I think about the time saved as a return on investment.

My experience with pricing, setup cost, and licensing is great.

My advice for others looking into using Check Point Harmony Email & Collaboration is that one of its biggest strengths is its agentless API-based integration. You do not need to re-route mail traffic or install hardware. You just connect it to your cloud tenant and configure policies, making it fast, lightweight, and not disruptive for users. I would rate this product an 8 overall.

My main use case for Check Point Harmony Email & Collaboration is to address email threats. It has been effective for our organization by stopping many different kinds of threats, including phishing attacks and ransomware attacks. I am impressed by its AI capabilities because different AI capabilities are incorporated in Check Point Harmony Email & Collaboration. It has been very effective for us, especially when an attacker tries to use AI in their email attack. Check Point Harmony Email & Collaboration has been effective in stopping those kinds of alerts and giving us insights about what is happening in an email alert. The AI features in email security within Check Point Harmony Email & Collaboration have been particularly effective for us.

Regarding specific incidents where Check Point Harmony Email & Collaboration's AI features stopped threats, we receive notifications whenever there is a new alert through email to the admin. Whenever there is an alert, we go to the dashboard to check what kind of alerts it has and proceed with the investigation. The system has a very nice dashboard with a clear layout when investigating incidents, showing email profiles and attack types. In the relationship section, it shows different AI indicators that confirm why a threat was stopped and what AI features are at play, indicating AI threats evident in the email. This helps us during investigations as it is easy to see different indicators and decide whether a threat requires quarantine or whether it's a true positive or false positive.

The first standout feature is that it's an API-based email security solution. It took us hardly half a day to get it deployed and set up, compared to other email securities such as Barracuda Email Security which takes days to fully deploy due to inbound and outbound connector setup requirements. Check Point Harmony Email & Collaboration was protecting our incoming, outgoing, and internal emails within half a day of deployment. Another impressive feature is that it offers API-based inline protection, unlike Trend Micro Email Security which wasn't inline, meaning emails would first go to the inbox before being removed if threats were found.

The incorporated AI capabilities are particularly notable, functioning as AI versus AI. It has protected us from various threats and has a nice dashboard that shows if anything is missed by MS 365. For instance, last week we received an email flagged as safe by Microsoft, but Check Point flagged it. Upon investigation, we found it had a malicious attachment, and Check Point provided a full report highlighting the malicious indicators.

The positive impact includes a clear reduction in threats and improved detection capabilities. The dashboard is impressive, neat, and clean, showing all information about threats on the initial landing page. The analytics are very good, particularly the ability to identify real source IPs, which was a distinguishing factor from Trend Micro.

The URL emulation and real-time on-click protection are impressive features. When we receive a malicious document, it can sanitize the document by removing malicious elements while maintaining benign content. The user-to-admin interaction feature for managing quarantined emails is also noteworthy. We utilize analytics to generate reports, helping us pinpoint types of threats and their origin, which has been instrumental in implementing targeted training programs.

Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable.

While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.

I have been using Check Point Harmony Email & Collaboration for almost a year.

We have used their support and rate it highly. We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.

Positive

We previously used Barracuda and decided to switch to Check Point Harmony Email & Collaboration because Barracuda was unable to detect a range of threats that we can now identify thanks to Check Point's capabilities. The switch was primarily due to Check Point's API-based email security, which stood out during our evaluation.

Deployment of Check Point Harmony Email & Collaboration was genuinely impressive and easy. You just needed the Microsoft admin credentials to set it up. After providing those credentials, you receive the options for automatic or manual deployment. When we chose automatic deployment, everything was successfully set up in about 10 to 15 minutes, followed by the application of default policies. Deployment was actually really straightforward for us.

After deployment, the configuration process was not challenging at all. We did not encounter any issues. The primary thing we had to do was change the default policy from detection mode to prevention mode after a few days. Initially, it only detected issues, but per guidance from Check Point and based on best practice documents, we switched to prevention mode. Moving to that mode was easy, and we quickly began seeing emails being quarantined and prevented, making the process quite smooth.

We have not faced any challenges integrating it with syslog and other services. The integration experience has been very good and seamless.

We have seen a clear return on investment. The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts. It doesn't require many people to investigate alerts effectively.

Regarding pricing, setup cost, and licensing, I found it competitive. Check Point provided discounts, making the pricing reasonable with respect to the features they offer. The pricing is very justifiable, neither exceptionally high nor exceedingly low.

Before choosing Check Point Harmony Email & Collaboration, we evaluated Trend Micro email security, but faced several challenges, such as an inability to support email banners and provide real source IP addresses, which we found lacking. Ultimately, we found that Check Point offered far better features, is stable and scalable.

My advice to others considering Check Point Harmony Email & Collaboration is straightforward. If you're looking for email security that is easy to deploy without disrupting your production environment, this is a great choice. With traditional gateway-based email security, you often have to deal with changing MX records and setting up various connectors, which can be a cumbersome process for administrators. This isn't an issue with Check Point Harmony Email & Collaboration. In just about 10 minutes, one can set it up and get going with the required administrative credentials. Besides ease of deployment, it also offers a range of features that enable detection of malware, phishing attacks, business compromise emails, and other email threats effectively. It has been a very capable solution, and I haven't faced any challenges concerning threats after nearly a year of usage. On a scale of 1 to 10, I would rate Check Point Harmony Email & Collaboration a nine because it satisfies all our requirements. The tool has effectively triggered various threats, which has increased our productivity in areas such as investigation, threat detection, and analytics. The user interaction has also improved, yielding benefits that contribute to a very valuable package for us.

At the moment, most solutions I have been working on are cloud-based, so I do not know if it will be in any of the solutions being reviewed.

Based on what I usually used Check Point Harmony Email & Collaboration for, it is an edge boarding solution to prevent spam, viruses, and other kinds of intrusions from gaining access from the internet to services that are published on the internet. It also protects internal networks, ensuring only the services that are supposed to be talking to each other do so, and provides VPN access for people who are working remotely. On the Harmony side, it was mainly email filters. After we organized it with the consulting company and set the first rules, after one week the system seemed to have learned the company's pattern. So at that time, we managed to achieve a reduction of almost eighty to ninety percent on spam and false emails, which was very good at the time. Later on, once Harmony also integrated with OneDrive, we were also able to stop viruses and files from getting infected inside the OneDrive services as well.

Check Point Harmony Email & Collaboration has had a significant impact on phishing attack mitigation. It reduced phishing attacks quite a bit. One of the other preventative measures we implemented was teaching people how to detect those kinds of emails, and we were able to reduce phishing incidents quite a bit because the system was detecting most of the phishing emails that we were receiving. However, we still needed to ensure that on both sides, both the system and the user were able to detect those kinds of emails so they do not fall into traps.

The most valuable features of Check Point Harmony Email & Collaboration include the artificial intelligence, which even before artificial intelligence was popular, was very good because once we programmed the first rules, it learned automatically the patterns of trusted and untrusted emails. It was much easier to manage false positives and spam and those kinds of emails. As I mentioned before, it reduced eighty percent of spam and false emails. Overall, for applying whitelists and rules on it, it was pretty easy because it also integrated quite well with Microsoft's own security systems, especially in the case of Microsoft 365, so we would not have one system onboarding the other; they would work very well together.

I think artificial intelligence-powered threat intelligence in Check Point Harmony Email & Collaboration acts pretty well on the preventive side, which allows us to be more proactive in terms of what domains are trustworthy and which ones are not. We had another case where initially it was blocking a lot of emails from China, but once we were able to filter out which domains were trustworthy, the system learned that those emails were trustworthy and would not tag them as suspicious. I thought it was pretty proactive once certain users get new emails from new domains they have never received before, where the first email does not characterize as suspicious but is monitored to ensure we are aware that this user is now receiving emails from this domain. If the patterns or the attachments inside the email show us to be untrustworthy, then it characterizes it as a suspicious email or, in the worst-case scenario, as spam or phishing email.

Robust inspection technologies in Check Point Harmony Email & Collaboration have helped me safeguard shared files in my collaborative environment. They make us much more aware of the files that are coming in and out, and we have following rules to ensure that they meet the standards as well.

I think Check Point Harmony Email & Collaboration could improve or enhance integration with other systems. I know at the moment it works pretty well with Microsoft 365 and Google Workspace. Perhaps in the future, there might be solutions as well that work with on-premise email solutions. Also, in Brazil, if I am not mistaken, at the moment, there are still only servers in the US and Europe, so it would be nice if Check Point Harmony Email & Collaboration had services in Latin America as well.

I have been working with Check Point Harmony Email & Collaboration for the past five years.

Check Point Harmony Email & Collaboration was very stable and reliable for me.

I do not remember any outages or limitations with Check Point Harmony Email & Collaboration.

I evaluate that Check Point Harmony Email & Collaboration was quite scalable. We started with one hundred users when we began using the solution. When I left the project, they were getting close to two hundred fifty users. It is quite scalable, but we just have to be aware of the licensing costs accordingly. Otherwise, as a cloud solution, we do not have to worry too much about resources other than paying for the necessary licensing.

I mostly communicated with the consultants representing Check Point rather than with their technical support. I only communicated with them mostly about the firewall side, not Harmony, for most things. After everything was set up and in production, my communication was mainly for improvements and questions about new functionalities that were introduced later.

I did not have such serious issues that required me to reach out to technical support or customer support for Check Point Harmony Email & Collaboration. The one time was when a user was looking for some emails that were not arriving. When we checked on Check Point Harmony Email & Collaboration, we discovered the issue was on the Microsoft side, which was blocking the email. However, since Harmony integrates well with the security services of Microsoft, we can unblock those emails directly from Harmony.

Before Check Point Harmony Email & Collaboration, we used to use the built-in tools that Exchange on-premise had.

We decided to switch from the previous solution to Check Point Harmony Email & Collaboration because we needed to improve the way we reacted to emails. Since the company relies heavily on emails for both internal and external communication, we needed to ensure we had a good and viable solution that allowed us to concentrate on other problems as well.

The initial setup process for Check Point Harmony Email & Collaboration was pretty easy to set up on the Microsoft side, both for the proof of concept and for the production environment.

I participated in the initial setup of Check Point Harmony Email & Collaboration.

Nothing offhand comes to mind regarding challenges or complexities during the setup process. We followed the instructions in the manual and from the consultants, and everything went smoothly.

I have definitely seen a return on investment with Check Point Harmony Email & Collaboration. On the administrative side, both my team and I used to spend much less time troubleshooting phishing, malware, and other email-related issues because of that solution. We gained much more time to address other issues beyond troubleshooting.

So far, the pricing for Check Point Harmony Email & Collaboration is good for what it does. There is always room for improvements, but I think it is a fair price.

Other than Check Point, I did not evaluate other options or vendors extensively. I played a little bit with Acronis, which has a similar solution, but I had only done tests with it. They are mainly a backup solution but have also expanded into other services. Comparing Check Point Harmony Email & Collaboration to Acronis, Acronis still has a couple of improvements to do, but Check Point Harmony Email & Collaboration works pretty well on the detection of emails.

I have not utilized the automated incident response feature.

I think we used Microsoft's own real-time URL reputation analysis. I do not remember if we ended up integrating Harmony or if it was part of the package or not, but I do not remember using it.

I was an administrator and I also helped integrate the solution.

I would rate this review as a nine out of ten overall.

My main use case for Check Point Harmony Email & Collaboration involves using a Check Point 1800 Quantum Spark, which is not available in the options. I have used this Check Point as a firewall that is attached to my on-premises office, saving all my functions from malware attacks and various threat attacks.

Check Point Harmony Email & Collaboration has saved me from many threats and malware, and since I attached this Check Point in my office premises, I haven't faced any glitches or issues.

I do not have anything else to add about my main use case or any other ways it has helped my organization.

In my experience, Check Point Harmony Email & Collaboration offers great features, including a comprehensive dashboard where I can see everything easily in the admin interface. The dashboard shows details about mobile devices, phone devices, smart watches, each in different categories, which allows for easy identification. I have used different firewalls before that don't have options such as this, and Check Point includes this very good function.

Check Point Harmony Email & Collaboration has positively impacted my organization significantly. Earlier, when I used a different kind of firewall without multi-layer functions, my users faced issues often. However, since Check Point came into my office premises, it helps me substantially by detecting malware threats and ransomware threats, stopping them at the firewall itself before they reach the end user.

I have noticed many positive changes since using Check Point Harmony Email & Collaboration. Previously, we received many support calls from users regarding malware threats and issues indicated by exclamation symbols. Now, whenever any user attempts to access unwanted sites, the firewall automatically blocks access and provides a pop-up to me as the admin, allowing me to log into the admin console immediately and block the device.

I do not feel there is anything to improve in Check Point Harmony Email & Collaboration. What is currently available is sufficient and very good.

As of now, I do not have anything to add regarding needed improvements as everything is functioning properly.

I have been using Check Point Harmony Email & Collaboration for the past 1.8 years.

Check Point Harmony Email & Collaboration is very stable, and I have not experienced any downtime or reliability issues.

Check Point Harmony Email & Collaboration's scalability is excellent. It is already growing with my organization, and the support provided by Check Point Harmony meets my expectations and even exceeds them.

For customer support, I would give a rating of nine out of ten.

I rate customer support nine out of ten because sometimes they do not provide immediate assistance, and it can take time for them to respond. That is the only problem; everything else is satisfactory.

Positive

I previously used Sophos 122 H, which is a much lower version.

I decided to switch from Sophos 122 H to Check Point Harmony because it offers a much better user login experience.

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I choose to give it nine out of ten because sometimes support has issues; they take some time when I raise a ticket. If they provided immediate support, I could give a ten out of ten.

I have seen a return on investment with Check Point Harmony Email & Collaboration, as it has saved a lot of money.

Regarding pricing, setup costs, and licensing, I find that the functionality they provide for what we paid is worthy.

Before choosing Check Point Harmony Email & Collaboration, I did not evaluate any other options; I chose only this one option.

I offer one suggestion to all users considering Check Point Harmony Email & Collaboration: before purchasing any product from Check Point, please consult with Check Point support and account managers, and take a demo for two to three times.

In terms of business relationships, I am not with Check Point as a partner or reseller; I am just a customer.

On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.