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it_user1044 - PeerSpot reviewer
Developer at a tech company with 51-200 employees
Real User
More Reliable Unified Communication System

What is most valuable?

• More reliable than other unified communication devices. • Lower cost of ownership. • It extends the video capability to your workers during a single, unified communications infrastructure from the desktop to teleprocessing rooms. • Interoperability and standards support. • It is scalable for up to 40,000 users. • It can be extensible to 80,000 users.

What needs improvement?

• One of the major flaws in the unified CM is handling the configuration of the Voice mail port. • Failure of higher call-control utilities such as transmit recall. • Failure of higher directory searching and call on utilities.

What other advice do I have?

I have work on Cisco Unified Communication Manager (Call Manager) for one and a half years and it is a remarkable device which provides fully integrated communications, converging voice, video, and data over a single network infrastructure using standard protocols.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
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Updated: September 2025
Buyer's Guide
Download our free Unified Communications Report and find out what your peers are saying about Cisco, Digium, Avaya, and more!