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it_user524856 - PeerSpot reviewer
Network Enginer with 1,001-5,000 employees
Vendor
Identity PSK helps save SSIDs but software quality for Aironet Series APs needs work
Pros and Cons
  • "Identity PSK helps save SSIDs."
  • "The software quality could be improved, in particular for the new Cisco Aironet Series 2800/3800 Access Point which is pretty Linux-based."

What is most valuable?

Identity PSK helps save SSIDs.

What needs improvement?

The software quality could be improved, in particular for the new Cisco Aironet Series 2800/3800 Access Point which is pretty Linux-based.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have encountered issues with stability.

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October 2025
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What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and support?

Tech support could be improved. It really depends on the TAC engineer you happen to have on the phone.

Which solution did I use previously and why did I switch?

Previously we used Cisco WiSM and then WiSM2.

How was the initial setup?

The initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Never pay the full GPL price.

Which other solutions did I evaluate?

Extreme Networks, HPE, Huawei.

What other advice do I have?

This is still a reliable and useful product but other vendors are catching up.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user908133 - PeerSpot reviewer
Manager / IoT Evangelist Solution Business Strategy at a manufacturing company with 1-10 employees
Real User
Secure solution that enables us to do video and web conferencing
Pros and Cons
  • "The most valuable feature of this solution is its security"

    How has it helped my organization?

    We don't have to use cables anymore and it gives us a variety of connections. We can do video conferencing and web conferencing, so it has been great. 

    What is most valuable?

    The most valuable feature of this solution is its security. Cisco is very well known for security.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    In terms of performance, it's really good. I have never seen it go down, at least in the office environment. Deploying it in the factory may be our next use case. A lot of noise occurs in the factory, so it could be difficult to deploy a wireless solution there. That could be a challenge.

    The factory environment requires more high-density capability and there are other challenges affecting the factory environment. It's a harsh environment, but I see that Cisco's user-case allows deployment in a factory environment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is high. It could be cheaper. Cisco is known for its high pricing.

    What other advice do I have?

    Security and support are important factors when looking at this kind of solution. Cisco is more expensive but you have to compare the security and support you are getting. The support, in particular, is very critical, especially if you are in a conference call and the sound breaks off. You need them to get back to you quickly.

    Cisco is a large company, the number-one company, and those are important factors when selecting a vendor. The other factor is the pricing, in addition to support and security.

    I rate Cisco Wireless at 10 out of 10 because I have never had a problem. I am a happy customer.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Cisco Wireless
    October 2025
    Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
    868,787 professionals have used our research since 2012.
    Senior Network Administrator at Lebanese American Univeristy
    User
    Device profiling allows us to have different policies applied, but many wireless controllers' firmware have bugs in their new releases
    Pros and Cons
    • "Device profiling allows us to have different policies applied by ISE to wireless clients."
    • "Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types."

    What is our primary use case?

    We use it for WiFi for Internet, Intranet access, and VOIP in a high density area campus environment.

    How has it helped my organization?

    Wireless Voice over IP (VOIP) on a diversity of VOIP phones along with Cisco Jabber, Cisco phones, and Ascom.

    What is most valuable?

    Device profiling allows us to have different policies applied by ISE to wireless clients.

    What needs improvement?

    Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Sr. IT Consultant at a tech services company with 1-10 employees
    Consultant
    We are able to handle a high volume of large data transfers

    What is our primary use case?

    To provide better WiFi reception in our office suite, while using fewer APs to cover the space.

    How has it helped my organization?

    Ability to handle a high volume of large data transfers, incorporating office maps for placement and MDM control.

    What is most valuable?

    • Coverage
    • Mesh design
    • PoE
    • Web interface access
    • Simplicity and aesthetics

    What needs improvement?

    The model we are using (Meraki MR16) has already been discontinued, for a better product line, so I believe the improvements needed have already been addressed.

    For how long have I used the solution?

    Three to five years.

    Which solution did I use previously and why did I switch?

    The coverage range is far superior to the model that we were using.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Network Architect at ProCom Consulting
    MSP
    The ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations
    Pros and Cons
    • "The ability to deploy wireless access points with templates."
    • "It gave us the ability to view wireless traffic, unwanted devices on the network, and how they affected overall network performance."
    • "Cisco Wireless gave us the ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations."
    • "Most definitely the cost."

    What is our primary use case?

    Cisco Wireless gave us the ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations.

    How has it helped my organization?

    It gave us the ability to view wireless traffic, unwanted devices on the network, and how they affected overall network performance.

    What is most valuable?

    • The ability to deploy wireless access points with templates.
    • The ability to use campus maps to see access point coverage.

    What needs improvement?

    Most definitely the cost. 

    For how long have I used the solution?

    More than five years.

    What's my experience with pricing, setup cost, and licensing?

    I am not a fan of Cisco's software pricing model. Their management software is far too expensive.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Wirelesscb63 - PeerSpot reviewer
    Wireless Network Engineer at a comms service provider with 51-200 employees
    Real User
    Makes network configuration easier, the hardware is very reliable

    How has it helped my organization?

    In general, for the wireless LAN controller, Cisco is coming up with new solutions every day, they're improving their products. Networking is getting serious, becoming easier to be done for clients, configurations are becoming easier to be done. 

    What is most valuable?

    Cisco 5500 Wireless Controller, for example, has a number of features: 

    • supports a lot of access points
    • better GUI
    • better management
    • better control. 

    If an issue comes up, the GUI of this particular wireless controller is well supported, very good to use.

    Recently, one of our clients had a problem with their wireless connection at their location. The problem was that they were using the old series for the access points. We suggested that they use Cisco Aironet 3800 Series Access Point because, if you go to the actual data sheet of the access point, there are way more lines, the radio is better, the broadcasting system is better, the control is better.

    What needs improvement?

    Maybe the actual Cisco products can also be made cloud-based, though it would be competing with the Meraki. But I think that would improve the market. It would improve configuration. It would help the clients a lot, because if everything was cloud-based, we could just guide the clients through the situation, so they could do the configurations on their own. It would help the clients to save money as well.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    Everything is fine. Cisco products are perhaps the most reliable on the market. While deploying, we have never faced an issue.

    Different issues come up for the different companies because they need different things done in their networks, so that depends on the company. But in the deployment, hardware-wise, there isn't any problem. There is always room for the improvement but, from my perspective, no problems with stability.

    Which solution did I use previously and why did I switch?

    I did not switch to Cisco. We suggest products based on the clients' needs. It depends on the different scenarios we come across. It depends on the clients, what their requirements are and what their budgeted is, because Cisco is more on the expensive side, as compared to Aruba, but I must say Cisco's quality is unmatched, for sure.

    How was the initial setup?

    It’s a standard thing. For the switches it's a standard thing, for the router it's a standard thing, same with the wireless LAN controller or the access points. It's not difficult. For a person who's doing it for first time, it's going to be complicated, but once you get used to it, it’s pretty much the same thing all the time.

    What other advice do I have?

    My suggestion would be to go with Cisco products.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    it_user840198 - PeerSpot reviewer
    IT Director at a educational organization with 1-10 employees
    Real User
    Allows us to deploy a wide range of wireless products with stable WiFi
    Pros and Cons
    • "The switches can even detect cable issues which quite often can be the main cause for a call-out within my business."

      What is our primary use case?

      Devices are used across campuses covering three elementary schools and one high school; over 1000 students. The devices that are in use are MR33 with 200 installed.

      Hardware features:

      • Three radios: 2.4 and 5 GHz, dual-band WIDS/WIPS
      • 2-stream 802.11ac and 802.11n, up to 1.3 Gbps
      • Integrated BLE radio
      • 2x2 MU-MIMO 802.11ac Wave 2
      • Up to 1.3 Gbps aggregate dual-band frame rate
      • 802.3af PoE compatible

      How has it helped my organization?

      It give us scalability, integrated enterprise security and guest access, it's self-configuring, plug-and-play deployment. It’s allowed us to deploy a wide range of wireless products, with industry-class WiFi that’s stable and able to grow with our needs.

      What is most valuable?

      • The latest 2×2 MU-MIMO 802.11ac Wave 2 WiFi
      • Four port Gigabit Ethernet RJ45 switch
      • 1.3 Gbps aggregate dual-band frame rate
      • 24×7 real-time WIPS/WIDS, spectrum analytics, and WiFi
      • Integrated BLE Beacon and scanning radio
      • Integrated enterprise security and guest access
      • Optimised for voice and video
      • Self-configuring, plug-and-play deployment

      What needs improvement?

      Cost. 

      Also, it is slow to update configurations, with cloud access, no way to configure devices locally, network data information is hard to find.

      For how long have I used the solution?

      One to three years.

      What other advice do I have?

      The device works very well and distributes a good signal across the four sites. Overall, during my brief use of the Meraki MR33, I feel like I have barely scratched the surface of its features. Deploying a full Meraki system provides even more features, allowing you to break down the network and identify specific points of failure. The switches can even detect cable issues which quite often can be the main cause for a call-out within my business. I would rate it nine out of 10.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Manager Information Technology at a mining and metals company with 1,001-5,000 employees
      Real User
      The controller is hard to beat; we can deploy our network anywhere we need it

      What is our primary use case?

      We have an advanced pervasive Cisco wireless deployment across five sites in the US. We are an industrial manufacturer that has a very harsh RF environment. We make powder metal which, when in the air, makes wireless a nightmare.

      We use/have used: Cisco 5520, 5508, 4400, 3504, 2504 and NME-AIR (ISR based module) controllers.

      • APs today are 2800 and 1500 Series APs.  We have in the past used 1200, 3500 Series APs.
      • We do a large wireless VOIP deployment at all sites too using Cisco 7921 and 8821 wireless phones.
      • We do OEAP WLC for teleworkers with 1810t APs connected to a 3504 in our DMZ
      • We have a MSE server for CleanAir
      • Prime for management
      • Work group bridges to passive IOT devices (Cranes, network PLCs,  cameras, etc.)
      • Bridges to other remote buildings

      How has it helped my organization?

      We have wireless in nearly every inch of our building for voice and data access.  We can deploy our network anywhere we need it to be. It works very well. Our environment as a powder metal manufacturer makes WiFi very hard. It is like a rain storm and headlights. Cisco’s product has made a big difference in our plants.

      What is most valuable?

      The detail in the controller is hard to beat.

      What needs improvement?

      Always getting the latest and great is important to me. I think as long as they keep staying on top of their product it will be a good thing. No major issues other than the fact that it is not the easiest to use without experience. If you need a simpler setup, look at Meraki.

      For how long have I used the solution?

      More than five years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
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      Updated: October 2025
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