I use the Cisco wireless network at my company. I also sell all of the Cisco solutions, and most of these are for wireless networks. I also sell the related security products.
Senior Technical Consultant at a tech services company with 201-500 employees
A stable solution for those who need security
Pros and Cons
- "Security is an important feature for my customers, and I am able to offer this to them with our Cisco products."
- "The classic Cisco wireless interface is difficult for users to learn."
What is our primary use case?
How has it helped my organization?
Security is an important feature for my customers, and I am able to offer this to them with our Cisco products.
What is most valuable?
I find the most valuable feature to be the security. People in Thailand consider their machines to be valuable, and this is their way of protecting them.
What needs improvement?
At this time, Cisco solutions integrate with other Cisco products. This is necessary in order for them to work completely. I would like to see better and easier integration with third party products.
Buyer's Guide
Cisco Wireless
February 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
My impression as a re-seller is that the Cisco products are stable.
What do I think about the scalability of the solution?
The scalability of the product depends very much on the customer and their needs.
At this time I have approximately ten customers, including the Airport of Thailand.
Which solution did I use previously and why did I switch?
I have used other vendors for security related products.
How was the initial setup?
At this time, I feel that setting up these products is complex and difficult for customers to understand. I have found that the classic Cisco wireless interface is difficult for users to learn.
What about the implementation team?
The deployment time for these solutions is approximately two weeks.
We have less than five people to assist with deployment of these solutions.
What's my experience with pricing, setup cost, and licensing?
I think that the solution is expensive because the customer has to pay for a full year, at a minimum, in up-front costs.
What other advice do I have?
I would rate this solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Manager at a educational organization with 501-1,000 employees
Helps with the visibility on our network
Pros and Cons
- "It helps with the visibility on our network."
What is our primary use case?
Solve WiFi problems, getting the best WiFi coverage. This was our challenge. The addition of different WLANs by division pushed us to change the configuration of our controller, DHCP and the RADIUS server with NPS.
How has it helped my organization?
Between 2011 and 2013, we had a lot of problems with our WiFi, especially with the AD. However, with the addition of the RADIUS, it helped. In 2014, it was made better with the configuration of five new WLANs in FlexConnect mode and our environment improved.
What is most valuable?
Our number of students increased by 35% (more than 600 students) and we used different devices (Mac OS X, Windows, Chrome OS for grade 4 through grade 12, Android, and iOS), which need a very good roaming sensitivity between access points. The separation of our WiFi for guest, staff, SP staff and two for students, and setting up one IP address for user help to have visibility on our network.
What needs improvement?
Everything is online NWEA TestTaker, Google classroom and courses. This is why we need to have better WiFi coverage.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We really have good stability. Because classes and work work well.
What do I think about the scalability of the solution?
Everything in the cloud and the cloud printing are working find.
How are customer service and technical support?
Customer service is only good for money. While technical support is more flexible and they go straight as needed.
Which solution did I use previously and why did I switch?
Yes, the network was horrible and everything was cascading. That's why we use cisco.
How was the initial setup?
The initial setup was straightforward because we only had one WLAN SSID.
And after we went in second step by adding a radius for the certificates only.
What about the implementation team?
Yes, we implemented that through with vendor team. Their level of expertise is very good.
What was our ROI?
Cisco is good but it expensive. That's why for me there is no better.
What's my experience with pricing, setup cost, and licensing?
We have 10 Cisco 1552E and i ordered 10 more.
Now, i have the release for 8.0 and 8.5 for my wlc but i stay with 7.4.100 software version.
I will stay with Cisco and see next time Insha ALLAH.
The coverage will be extended and the dead zones will be covered.
Which other solutions did I evaluate?
For the first configuration, we used apple access points and the HP procurve and D'Link switches.
What other advice do I have?
I noticed with the 1552E access points, the local mode has more coverage than the flexconnect mode.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless
February 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Assistant Manager ICT at a tech vendor with 501-1,000 employees
Their manageability is very good
What is our primary use case?
I have Cisco routers, switches, firewalls and wireless access points installed on my corporate network.
How has it helped my organization?
They are good, but my observation is that their signal strength and range is not that good. But their manageability is very good.
What is most valuable?
Manageability.
What needs improvement?
Signal strength and range.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Account Manager at a comms service provider with 10,001+ employees
Easy to use but the configuration interface could be easier
Pros and Cons
- "You need to learn the technology but after that the setup is easy."
- "The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal."
What is our primary use case?
It's very useful in terms of mobility. Before this solution you would have to find a product to connect to and to have a security ICU. Now it's much easier with personal customization.
What is most valuable?
Ease of use is the most valuable feature.
What needs improvement?
The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal.
What do I think about the scalability of the solution?
It has very good scalability.
How are customer service and technical support?
I would rate their technical support a seven out of ten because the solution's support can always use improvement.
Which solution did I use previously and why did I switch?
We previously used Aruba. Their technique is the same but it's easier with Cisco.
How was the initial setup?
You need to learn the technology but after that the setup is easy.
What other advice do I have?
I would rate it a seven out of ten. It's good but it's not a ten because there are some specific technicalities they can improve on. I would recommend using this technology.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Network and Security Team at a energy/utilities company with 201-500 employees
Easy setup but it's complicated to integrate a network access control with authentication with an ISE engine
Pros and Cons
- "The initial setup was quite easy. We have a very good relationship with our integrator and our integrator has a good relationship with Cisco. The integrator that installs Cisco is quite knowledgeable about the technology. They are trained and have a good relationship with their tech. We cannot be experts in each domain and we have to be supported by an integrator."
- "When you integrate a network access control with authentication with an ISE engine it's really complicated to put in place."
What is our primary use case?
We have an ISE solution, WiFi controller, Access Points, and a wifi controller. We have to integrate all of these components with each other and we do that with Cisco's solution and a local Cisco partner. The performance is better than before. We had an issue with the phone wifi but no other real issues. It fully integrates with ISE.
How has it helped my organization?
We work in energy so we manage electric networks and gas networks. Someone had to move across the building and keep contact with the operator onsite for when there is an issue with the network so, for us sometimes it is a problem with gas. It's really important for us to stay connected with phone wifi. We have to study a lot of scenarios because if we have a data center on a remote site and if we lose the connection to the data center the telephone and the wifi has to continue to work. We connect to Cisco wifi and we're able to solve the issue. Even in emergencies, we can respond to a customer's needs.
What needs improvement?
When you integrate a network access control with authentication with an ISE engine it's really complicated to put in place. Even if you're only using Cisco products you have a new algorithm and you have old material. For us, it's complicated because we have to maintain old parts or devices. We purchase new devices and we maintain several SSID which is not really recommended by Cisco. They prefer to have one and to dispatch based on the condition.
What do I think about the stability of the solution?
It's stable. Although we have had an issue but it's not related to Cisco technology. It's to do with the position of the access points. They move it and it's good. They don't like to see a box so they move it which is an issue.
How was the initial setup?
The initial setup was quite easy. We have a very good relationship with our integrator and our integrator has a good relationship with Cisco. The integrator that installs Cisco is quite knowledgeable about the technology. They are trained and have a good relationship with their tech. We cannot be experts in each domain and we have to be supported by an integrator.
What other advice do I have?
I would rate it a seven out of ten and I would recommend this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It's a bit expensive but it's professional and works properly
Pros and Cons
- "No product can be a ten out of ten and there are some security issues."
How has it helped my organization?
It's cloud-based. We only work with on-premise devices and usually the prices are good for our customers.
What is most valuable?
The license and prices are great.
How are customer service and technical support?
Their technical support is very good and important.
How was the initial setup?
The initial setup is basic and simple.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
It's a bit expensive but it's professional and works properly.
What other advice do I have?
I would rate it a nine out of ten. No product can be a ten out of ten and there are some security issues.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Senior Operation Manager at a tech services company with 51-200 employees
Has easy digital effects, it's easy to use, and has good stability but their technical support can take too long to resolve issues
Pros and Cons
- "Cisco Wireless is mostly stable with a low downrate and the signal rate is good. It is also easy to use."
- "One of our customers complained about the ripple, that some of the data was incorrect. We opened a ticket and brought it to their attention that maybe some of the data was not correct. As of now, it has been two months since we opened the ticket and the issue still hasn't been resolved."
What is our primary use case?
Most of our clients are in the office or on campus and they don't like to use cables so they use Wireless. We are partners with Cisco and our customers ask us which kind of product to use, we also have access to Cisco Advisor so we advise our clients to use Cisco Wireless.
How has it helped my organization?
We also use a Cisco AP in our office and it is more secure than other devices so the accretion system is stronger than others.
What is most valuable?
Cisco Wireless is mostly stable with a low downrate and the signal rate is good. It is also easy to use.
What needs improvement?
One of our customers complained about the ripple, that some of the data was incorrect. We opened a ticket and brought it to their attention that maybe some of the data was not correct. As of now, it has been two months since we opened the ticket and the issue still hasn't been resolved.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We can easily upgrade. We have around fifty users and we require two engineers for maintenance. It's used on a daily basis.
Our clients on the university campus have a plan to increase their users.
How are customer service and technical support?
Their technical support is okay. It depends on the issue that you're experiencing. Sometimes they take too long.
How was the initial setup?
The initial setup is not complex.
Which other solutions did I evaluate?
We also looked at Rocket Software.
What other advice do I have?
I would advise someone considering this product to use it.
I would rate this solution an eight out of ten because it has easy digital effects, it's easy to use and, has good stability.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Owner at a consultancy with self employed
The devices and licensing aren't worth the cost and the range of APs are mediocre at best
What is our primary use case?
A small office at the time that needed the ability to host network services that changed daily.
How has it helped my organization?
- Overall cost per unit including licensing was too high for the value.
- The range of the APs was not excellent but mediocre at best.
What is most valuable?
The ability to control any device from the cloud.
What needs improvement?
Significantly reduce the licensing fees.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
Checking out alternatives right now.
What's my experience with pricing, setup cost, and licensing?
Don't use Cisco Meraki. While pretty, the devices and licensing aren't worth the cost.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
Product Categories
Wireless LANPopular Comparisons
Aruba Wireless
Ruckus Wireless
Juniper Mist Wireless Access Points
Cisco Meraki Wireless LAN
Huawei Wireless
Ubiquiti WLAN
Fortinet FortiAP
Omada Access Points
Mist AI and Cloud
Fortinet FortiWLM
D-Link Wireless
Aruba Instant
ExtremeWireless
Aruba Access Points
Aruba Instant On Access Points
Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can Cisco Meraki and Cisco Wireless work in the same environment?
- Cisco Wireless Aironet 3802i vs. ALE OmniAccess Stellar AP1230. Which one is the best for the industry?
- Which wireless controller has maximum client connectivity and high throughput?
- What Is The Biggest Difference Between Aruba And Cisco Wireless?
- What is the biggest difference between Cisco Wireless and Ruckus Wireless?
- What are the biggest differences between Ruckus Wireless, Aruba Wireless, and Cisco Wireless?
- Which is better - Ruckus Wireless or Cisco Wireless?
- Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
- How does Cisco Wireless compare with Aruba Wireless?
- Does Cisco wireless access points support LDAP/AD authentication?











