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it_user172665 - PeerSpot reviewer
Network Engineer with 51-200 employees
MSP
Dec 16, 2014
Simple to have a guest network but cost could be improved
Pros and Cons
  • "Unified management, reporting, stability, and most importantly seamless roaming."
  • "The smaller WLAN controllers don’t grow well."

What is most valuable?

Unified management, reporting, stability, and most importantly seamless roaming

How has it helped my organization?

Network wide SSID’s and passkeys help the day to day function of the IT staff. Simple to have a guest network.

What needs improvement?

The cost could be improved.

For how long have I used the solution?

2 Years

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Cisco Wireless
June 2026
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What was my experience with deployment of the solution?

Deployment for the WLAN controllers is very simple with a proper plan of your organization’s requirements. I have deployed this across large university campuses, vpn tunnels, and small businesses.

What do I think about the stability of the solution?

I have had very few issues with appliances or access points dropping off.

What do I think about the scalability of the solution?

This goes back to properly planning your deployment. The smaller WLAN controller’s don’t grow well.

How are customer service and support?

Customer Service:

10 out of 10

Technical Support:

10 out of 10

Which solution did I use previously and why did I switch?

I haven’t switched anyone but we do often deploy Ubiquiti Unifi equipment for our smaller clients

How was the initial setup?

Like all things Cisco, this can be as simple or complex as you want it. Most implementations are very simple to start.

What about the implementation team?

It is done in-house.

Which other solutions did I evaluate?

We evaluated Aruba, Ruckus, and Ubiquiti.

What other advice do I have?

Do your research! Make sure this product fits your needs.

Disclosure: My company has a business relationship with this vendor other than being a customer. Cisco Partner
PeerSpot user
it_user195360 - PeerSpot reviewer
it_user195360Senior Consultant at a tech services company with 51-200 employees
Consultant

Cisco's TAC is, in my opinion, is one of the best support teams of the world. Cisco uses to invest a lot of resources in research and development, including TAC. About other topics, reading of release notes before doing the upgrade is extremely recommended since some features may face deactivation or malfunction. Embedded captive portal is simple but it works smoothly.

it_user172002 - PeerSpot reviewer
Specialist IT Consultant with 1,001-5,000 employees
Vendor
Dec 14, 2014
Management & Monitoring features need to be improved. Integration with other Cisco products is helpful.
Pros and Cons
  • "There are many valuable features including security, availability, scalability, integration With Cisco products, WEB Portal for guest users, and Cleanair."
  • "Management and monitoring features need to be improved and the inclusion of a cloud-based solution."

What is most valuable?

There are many valuable features including security, availability, scalability, integration With Cisco products, WEB Portal for guest users, and Cleanair.

How has it helped my organization?

The main improvement was the mobility of Notebooks, Tablets, SmartPhones and Warehouse functions.

What needs improvement?

Management, and Monitoring features need to be improved and the inclusion of a Cloud-based solution.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

Remote APs cannot work without Main Controller when using 802.1x Authentication.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues were encountered.

How are customer service and technical support?

It was OK! We had some problems and always checked them with the TAC.

Which solution did I use previously and why did I switch?

We used MOTOROLA/SYMBOL. It is an solution with no innovation and less features than Cisco Wireless Solution.

How was the initial setup?

No, It was simple.

What about the implementation team?

I am an consultant and I implement for our clients.

Which other solutions did I evaluate?

Motorola and Aruba.

What other advice do I have?

That is a good solution, pay attention on Compatibility Matrix with some APs.

Disclosure: My company has a business relationship with this vendor other than being a customer. Cisco Select Partner
PeerSpot user
Buyer's Guide
Cisco Wireless
June 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Administrator at SOURTHERN WAVES Solution
MSP
Mar 31, 2024
Improves our productivity
Pros and Cons
  • "The tool is mainly improving our productivity."
  • "The price could be improved."

What is our primary use case?

Cisco is a console controller. We can use it on a server for business purposes, control channels, and ensure a quality user experience.

How has it helped my organization?

The tool is mainly improving our productivity.

What is most valuable?

The solution has good technology and security.

What needs improvement?

The price could be improved.

For how long have I used the solution?

I have been using Cisco Wireless for over 10 years.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The solution is scalable. 20 users are using this solution.

How was the initial setup?

The initial setup is easy and takes a week to complete.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

My target customers include individuals in banking, industry professionals, and employees of enterprise companies. They have existing affiliations and connections with a good level of connectivity. Cisco wireless effectively safeguards data and assets within homes or other environments.

We can use some firewalls from Cisco.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant at Lifeline IT
Real User
Mar 8, 2024
Used for wireless connection and provides good reliability
Pros and Cons
  • "The most valuable feature of the solution is reliability."
  • "The solution could be cheaper and have a better web interface."

What is our primary use case?

We use Cisco Wireless for wireless connection.

What is most valuable?

The most valuable feature of the solution is reliability.

What needs improvement?

The solution could be cheaper and have a better web interface.

For how long have I used the solution?

I have been using Cisco Wireless for ten years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution a nine out of ten for scalability.

How are customer service and support?

The solution’s technical support is average.

How was the initial setup?

The solution’s initial setup is complex, and an average user will not be able to do it. You need to know the command line to deploy Cisco Wireless.

What's my experience with pricing, setup cost, and licensing?

Users have to pay a yearly licensing fee for Cisco Wireless.

What other advice do I have?

The solution can be deployed both on-premises and on the cloud. You need to be very technical to deploy and maintain the solution. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SreejeshSoman - PeerSpot reviewer
Technical Consultant at Vertex Techno Solutions (B) Pvt Ltd
Real User
Top 5Leaderboard
May 25, 2023
Enables mobility and centralized control and has less maintenance cost
Pros and Cons
  • "The product enables mobility and centralized control."
  • "The solution doesn't have much coverage area."

What is our primary use case?

My organization uses the solution for our hospitality industry customers.

What is most valuable?

The product enables mobility and centralized control. Embedded Wireless Controller and Software-Defined Networking are the best features of the product. The product has less maintenance cost.

What needs improvement?

The solution doesn't have much coverage area. The product should improve the licensing structure.

The solution should allow administrators to view and provide more access points to users through the mobile application.

For how long have I used the solution?

I have been using the solution for seven to ten years.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We always contact the support team. The team provides outstanding support.

How was the initial setup?

The initial setup is an easy process for a trained engineer.

What about the implementation team?

The deployment process depends on the use case. To deploy the product, we can configure the physical wireless controller and add all APs one by one. The deployment is time-consuming. We have certified engineers to deploy the product. Two to five engineers are needed to deploy the solution. We do not face any issues in maintaining the product.

What's my experience with pricing, setup cost, and licensing?

The license structure is confusing.

What other advice do I have?

I am using the latest version of the product. Overall, I rate the product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Updated: June 2026
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Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros sharing their opinions.