I use Cisco Wireless for wired and wireless networking.
IT Manager at a computer software company with 201-500 employees
Reliable, scalable, and easy to install
Pros and Cons
- "Cisco Wireless solutions are easy to use."
- "In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing."
What is our primary use case?
What is most valuable?
Cisco Wireless solutions are easy to use.
What needs improvement?
In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.
For how long have I used the solution?
I have been using Cisco Wireless within the past 12 months.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Cisco Wireless scalability is good.
We have approximately 500 people using this solution in my organization.
We have plans to expand the use of this solution in the future.
How are customer service and support?
I have not used Cisco's technical support but I have contacted the distributor for assistance.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Wireless is expensive and there is an additional cost for support.
What other advice do I have?
I rate Cisco Wireless a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

ICT Consultant at a tech services company with 11-50 employees
Has good stability and scalability
Pros and Cons
- "Cisco Wireless is one of the more stable products so their products are scalable."
- "Cisco is costlier relative to other solutions."
What is our primary use case?
Cisco Wireless is for wireless networking. We use WLAN to connect endpoints wirelessly to mobile phones, tablets, and laptops that have WiFi protocol enabled. We have more than 50 employees using this solution.
What is most valuable?
Cisco Wireless is one of the more stable products so their products are scalable.
For how long have I used the solution?
I've been using Cisco Wireless for about six years now.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable.
How was the initial setup?
It's easy to set up if you have the technical knowledge. It's not a user-based deployment where you ask the user to go and deploy. You need to have some technical understanding of the solutions before you deploy them. On that level, it's easy to deploy.
Deployment requires network and hardware engineers but the number depends on the kind of deployment. It depends on the project server. Sometimes it's one or two. If it's a big project, I'll tend to use it more. But broadly speaking, in terms of domain, you need network engineers, hardware engineers, and network architects.
What's my experience with pricing, setup cost, and licensing?
Cisco is costlier relative to other solutions.
What other advice do I have?
I would rate Cisco Wireless nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless
August 2025

Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Board Member and Co-Owner at a comms service provider with 51-200 employees
Helpful support, easy to set up , and offers good stability
Pros and Cons
- "The support is very good. Technical support is very helpful."
- "For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors."
What is our primary use case?
We use the solution for our company as well as for our clients.
What is most valuable?
What's the most important for us is the reliability of this product, and that's it. We are sure that they work fine and they are fully developed and add great new functions.
The support is very good. Technical support is very helpful.
The initial setup is easy - especially in the Mobility Express solution.
The stability is very good.
What needs improvement?
Cisco proposed a new version of their product, however, I don't have any requirements which are not already met.
For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors.
For how long have I used the solution?
I've used the solution for 20 years. I've used the solution for a long time.
What do I think about the stability of the solution?
We've never faced any stability issues. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We use this solution for medium enterprises.
How are customer service and technical support?
I'm very satisfied with technical support. The technical support of Cisco is the best on the market. They are very helpful and responsive.
Which solution did I use previously and why did I switch?
I also work with Fortinet. I have much more experience with Cisco. I don't have so much experience with Fortinet.
How was the initial setup?
The initial setup is very straightforward. It's not overly difficult or complex. A company shouldn't have any issues with the process.
What about the implementation team?
As integrators, we can install the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
They have different products which can be used by some customers, from small and medium to large enterprises. The portfolio is very wide. It's difficult to say if they are expensive or not as they have expensive products, however, they are very scalable and great for very large objects.
Maybe they are a little bit above the average on the market, however, for what you get, mostly it's worth it.
What other advice do I have?
I'm a system integrator. I'm a Cisco partner. The company is a Cisco Gold Partner.
Cisco is great due to the fact that there is so much documentation online. It's very easy to research it and learn it and to troubleshoot if you need, simply due to the fact that there's so much shared knowledge out there. I'm not sure if that;'s the case for any other solution.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Network Support Engineer at Nigeria LNG Limited
Good performance, stable, scalable, and easy to deploy
Pros and Cons
- "It integrates with Cisco Adaptive Security Appliance (ASA)."
- "The pricing could be reduced."
What is our primary use case?
We use this solution to connect to the access point and link users wirelessly to the network, and centrally manage the APs.
What is most valuable?
The performance is fantastic.
It integrates with Cisco Adaptive Security Appliance (ASA).
What needs improvement?
The pricing could be reduced.
For how long have I used the solution?
I have been using Cisco Wireless for five years.
What do I think about the stability of the solution?
Cisco Wireless is a stable product.
What do I think about the scalability of the solution?
Cisco Wireless is scalable. We have many users. We have guests that come in who have contractors, which brings our user amount to approximately 5,000.
Which solution did I use previously and why did I switch?
Previously, we have not used any other solutions.
How was the initial setup?
The deployment is easy. The installation takes two or three days.
When you compare it toith standalone APs, with the introduction of the controllers, it's deployed in a split second and up and running.
Because it is integrated with Cisco ASA, we have two teams of eight people to maintain this solution.
What about the implementation team?
We installed and deployed this solution ourselves.
What's my experience with pricing, setup cost, and licensing?
It's expensive. The price could be cheaper.
The license is a one-time purchase.
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at BT - British Telecom
Great stability and scalability; lacks sufficient security features
Pros and Cons
- "Stable and scalable with good technical support."
- "Requires a firewall body to improve security."
What is our primary use case?
I'm a senior technical consultant and we are service providers.
What is most valuable?
Cisco Wireless is scalable and very stable. They offer good technical support.
What needs improvement?
I'd like to have better voice security. What they offer now is not good enough to protect us from an attack or a hacker. The solution requires a firewall body inside a wireless controller so that we can define a few more things and prevent attacks.
For how long have I used the solution?
I've been using this product for 12 years.
What do I think about the stability of the solution?
The stability of this product is good.
What do I think about the scalability of the solution?
Scalability is good with Cisco Wireless - we have close to 500 users at just one of our sites and no problems.
How are customer service and technical support?
Technical support could be improved but it's fair and they do a reasonably good job supporting us when we have issues.
Which other solutions did I evaluate?
All solutions in this market are more or less the same, it's just that Cisco is less cost-effective which is why we're currently testing HP. I've also worked on Aruba Access Points and HP switching systems and find them easier to configure and manage, while still providing good performance.
What other advice do I have?
People need to be aware that everything is going wireless in the next couple of years and it's a good idea to move to wireless now so that there's a familiarity with how it all works.
I rate this solution a seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Junior Network Engineer at Easy Systems
A stable solution, but installation is complex
Pros and Cons
- "It is a stable solution."
- "Installation is complex."
What is our primary use case?
Our customers use Cisco Wireless for networking and WiFi.
What is most valuable?
It is a stable solution.
What needs improvement?
Installation is complex and should be easier.
For how long have I used the solution?
I've been dealing with Cisco Wireless for two years. We have two customers who use it.
What do I think about the stability of the solution?
It is a stable solution.
How are customer service and technical support?
Technical support is average.
How was the initial setup?
The initial setup is complex and took about one day.
What other advice do I have?
I would recommend this solution.
On a scale from one to ten, I would rate Cisco Wireless at five.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Safety Officer at Tata Consultancy
Has good support services but needs to simplify deployment
Pros and Cons
- "Cisco has good support services."
- "Cisco's architecture is becoming complex."
What is most valuable?
Cisco has good support services.
What needs improvement?
Simplification in terms of deployment would be good. The need for different boxes should be improved as well.
The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.
For how long have I used the solution?
I have been working for almost seven years with Cisco Wireless.
How are customer service and technical support?
Cisco's technical support is good.
What's my experience with pricing, setup cost, and licensing?
Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.
What other advice do I have?
Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
ICT Infrastructure Architect at a energy/utilities company with 501-1,000 employees
Reduces the cost of cabling and has good speed, security, and stability
Pros and Cons
- "The speed and security are most valuable."
- "Its licensing model and cost should be improved."
What is our primary use case?
We are using it just for connectivity.
How has it helped my organization?
It allows us to reduce the cost of cabling and provides mobility of users within the organization.
What is most valuable?
The speed and security are most valuable.
What needs improvement?
Its licensing model and cost should be improved.
For how long have I used the solution?
I have been using this solution for about seven years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is quite scalable.
How are customer service and technical support?
There are no issues with their technical support.
How was the initial setup?
It is fairly easy.
What about the implementation team?
We used an outsource partner.
What's my experience with pricing, setup cost, and licensing?
It is expensive, and there are some costs in addition to the standard licensing fee. Its licensing model and cost should be improved.
Which other solutions did I evaluate?
At that time, Cisco was the main provider of such solutions, so we went with Cisco.
What other advice do I have?
I would recommend this solution. I would advise getting it done by a professional who knows what he or she is doing so that you don't run into any issues.
I would rate Cisco Wireless a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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